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Fujitsu M3097DE Cleaning And Maintenance

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C150-E101-01EN
M3097DE/DG Image Scanner
Cleaning and Maintenance

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  • Page 1 C150-E101-01EN M3097DE/DG Image Scanner Cleaning and Maintenance...
  • Page 2 Schalldruckpegel beträgt 70dB(A)oder weniger gemäß ISO 7779. The contents of this manual may be revised without prior notice. All Rights Reserved, Copyright © 1997 FUJITSU LIMITED. Printed in Japan. No part of this manual may be reproduced in any form without permission.
  • Page 3 Please send your comments on this manual or on Fujitsu products to the following addresses: FUJITSU COMPUTER PRODUCTS OF FUJITSU FRANCE S.A. AMERICA,INC. Bâtiment Aristote,17 rue Olof palme 2904 Orchard Parkway,San Jose. 94006 Créteil cedex,FRANCE California 95134-2022,U.S.A. TEL:33-14-513-1616 TEL:1-408-432-6333 FAX:33-14-399-0700 FAX:1-408-432-3908 Home page:http://www.fcpa.com/...

  • Page 4: Important Note To Users

    While all efforts have been made to ensure the accuracy of all information in this manual, FUJITSU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause.
  • Page 5 Preface This manual explains how to clean and maintain the M3097DE/DG image scanner. The M3097DE/DG is highly functional image scanner developed for volume filing, using charge-coupled device (CCD) image sensors. This scanner features duplex scanning and high quality image, processing with an automatic document feeder (ADF).
  • Page 6 Conventions Special information, such as warnings, cautions are indicated as follows: WARNING WARNING indicates that personal injury may result if you do not follow a procedure correctly. CAUTION CAUTION indicates that damage to the scanner may result if you do not follow a procedure correctly.

  • Page 7: Table Of Contents

    CONTENTS CHAPTER 1 DESCRIPTION ................1-1 Units ..................... 1-2 Assemblies ................... 1-4 Operator Panel ................1-5 Panel Display ................1-6 CHAPTER 2 OPERATING INSTRUCTION ............2-1 Loading Document on the ADF ............ 2-2 Loading Document on the Flatbed ..........2-6 Loading Document Larger than the Document Board ....
  • Page 8 DESCRIPTION CHAPTER OPERATING INSTRUCTION CHAPTER CLEANING CHAPTER REPLACEMENT OF PARTS CHAPTER TROUBLESHOOTING CHAPTER...

  • Page 9: Chapter 1 Description

    CHAPTER DESCRIPTION This chapter describes units, assemblies, indicators and LED functions. Units Assemblies Operator Panel Panel Display...

  • Page 10: Units

    Units ADF lever ADF paper chute Document cover Document holding pad Oparator panel Document bed Stacker Third party slot M3097DE M3097DG Power switch Interface connector Power inlet 11 Memory cover...
  • Page 11 Opens/closes ADF to remove the jammed documents. Holds the documents to be fed by ADF. Displays the status of the scanner. And set the Feed mode (M3097DE), Manual Feed mode and Setup mode. Stacks the read documents. Covers a document to be read.

  • Page 12: Assemblies

    Assemblies Thumb screw Guide A ASY Bearing Stacker Pick roller 2 Pad ASY Bearing Pick roller 1...

  • Page 13: Operator Panel

    Operator panel The operator panel is located at the upper right hand side of the scanner. The panel consists of an LCD (24 character x 2 line), LEDs and buttons. Arrangement Operator panel (STOP) Previous Next Exit READ (START) ENTER CHECK...

  • Page 14: Panel Display

    Panel Display Button LED Function Name of the button Function and LED Button Next LCD displays the next screen. Previous LCD displays the Previous screen. Moves the cursor (blinking part) to the left Moves the cursor (blinking part) to the right Exit •...

  • Page 15: Counter Display

    Counter Display The scanner is provided with the counter display. Paper counter X X X S c a n n e r R e a d y X X X X > Abrasion counter Counter Function Paper counter Paper counter counts the scanned sheet from the start of reading to Paper Empty or an error detection.

  • Page 16: Chapter 2 Operating Instruction

    CHAPTER OPERATING INSTRUCTION This chapter describes how to load document on the ADF and flatbed, how to load document larger than the document board and how to read a page from a thick book. Loading Document on the ADF Loading Document on the Flatbed Loading Document Larger than the Document Board Reading a Page from a Thick Book...

  • Page 17: Loading Document On The Adf

    Loading Document on the ADF CAUTION Be sure to change the position of the carrier fixing bracket according to “INSTALLATION AND CONNEC- TION” in OPERATOR’S GUIDE before operation. This may prevent the scanner from being damaged. ADF paper chute Guide Guide lever ADF lever Stacker...
  • Page 18 Fan the sheets before setting Document the document on the ADF paper chute. NOTE • Remove paper clips and staples. Flatten the staple holes . 10mm • Read the following documents using the flatbed. - Paper with a clip or staple. - Paper that has ink which is not dry.
  • Page 19 Angle the document edges as follows: • Place the documents face down with the top to the left as shown in A. The long side is the top for landscape mode and the short side is the top for portrait mode. •...
  • Page 20 Set the guides so that there is a little amount of clearance between the side edges and the guides. Load the document face down on the ADF paper chute and adjust the guides to the document size. NOTE • Squeeze the guide lever to free the guides. •...

  • Page 21: Loading Document On The Flatbed

    WARNING Do not look directly at the light source during read operation. Loading Document on the Flatbed Document cover Document holding pad Document bed ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 22: Loading Document Larger Than The Document Board

    WARNING Do not look directly at the light source during read operation. Loading Document Larger than the Document Board Document bed Document ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 23: Reading A Page From A Thick Book

    WARNING Do not look directly at the light source during read operation. Reading a Page from a Thick Book Thick book ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 24: Chapter 3 Cleaning

    CHAPTER CLEANING This chapter describes the cleaning supplies and area, and how to clean the ADF and flatbed. Cleaning Supplies and Cleaning Area Cleaning the ADF Cleaning the Flatbed...

  • Page 25: Cleaning Supplies And Cleaning Area

    Cleaning Supplies and Cleaning Area Document cover Document holding pad Document bed Supplies Supplies Type No. Frequencies ( *1) ( *3) Remarks Cleaning paper Contact your Every 5,000 sheets dealer or Cleaner F2 distributer • Plastic rollers (*2) 1 bottle Apply Cleaner F2 to cotton swab.

  • Page 26: Cleaning Area

    Cleaning area Cleaning paper Dry cloth Cotton swab Name Area with Cleaner F1 with Cleaner F1 with Cleaner F1 or F2 Document holding pad Flatbed Document bed Glass/Sheet guide Pick roller Plastic rollers Feed rollers Document Feed rollers Sheet guide(White part) holding pad Plastic rollers Pick roller...

  • Page 27: Cleaning The Adf

    Cleaning the ADF Cleaning the ADF with cleaning paper Pull the ADF lever to open the ADF. Apply cleaner F1 to a new cleaning paper. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 28 Cleaning the ADF with Dry cloth with Cleaner F1 Pull the ADF lever to open the ADF. Use a dry cloth or a cloth moistened with Cleaner F1 to softly remove dirt and dust as follows. Pad ASY Pad ASY Wipe the pad in the downward direction (indicated by the arrow).
  • Page 29 Pick roller Wipe the roller. Be careful not to damage the surface of the roller and the mylar strip above the Pick roller. Pick roller ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 30 Sheet guide (white part) Sheet guide (white part) Wipe the sheet guide. NOTE If the sheet guide is dirty, the front image may include vertical stripes. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 31 Cleaning the Plastic rollers with Cleaner F2 Pull the ADF lever to open the Plastic rollers ADF. Moisten a cotton swab with Cleaner F2. Wipe the Plastic roller surfaces. Wipe the Plastic roller surface with clean and dry cloth. Allow to dry. Plastic rollers...

  • Page 32: Cleaning The Flatbed

    Cleaning the Flatbed Cleaning the Flatbed with Dry cloth with Cleaner F1 Document cover Document holding pad Document bed NOTE Window or glass cleaner can be used instead of cleaner F1. However do not use organic solvent. ○ ○ ○ ○...

  • Page 33: Chapter 4 Replacement Of Parts

    CHAPTER REPLACEMENT OF PARTS This chapter describes how to replace the pad ASY, pad and pick roller. Pad ASY Pick Roller...

  • Page 34: Pad Asy

    Pad ASY ADF lever Pad ASY (PA03951-0021) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 35 Attach the pad ASY to the ADF in the reverse sequence of step 3. NOTE Fit the pad ASY pin with the larger hole then slide to the right until it stops. ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 36: Pick Roller

    Pick Roller Pick roller (PA03951-0025) (Two rollers are included) NOTE The life span of the pick roller is about 200,000 sheets or one year. Use Abrasion counter for estimating next Pick Roller replacement. The life span may be decreased by half when carbon-less sheets are used. ○...
  • Page 37 Lift up the Guide A with both of your hands and disengage the tip from the right hole. Then lift the right side of the cover and remove it. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 38 Remove Pick roller 2 with the hook same procedure of Hold the new Pick roller 2 (see the figure below) with your hand. slleve Pull up the hook of the sleeve on the roller and slide the sleeve toward the roller. Pick roller 2 (unit: mm) ○...
  • Page 39 Slide the sleeve to the bearing side and place it into the groove to fix it. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 40 Slide the sleeve to the bearing side and place it into the groove to fix it. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 41: Chapter 5 Troubleshooting

    CHAPTER TROUBLESHOOTING This chapter describes the paper JAM, initial checks and Problem Checklist. Paper JAM Initial Checks Problem Checklist...

  • Page 42: Paper Jam

    Paper JAM Document ADF lever ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 43: Initial Checks

    Initial Checks If a problem occurs, check the following items before contacting manufacturer’s authorized service center. Symptom The power does not go on. (No light) Connect the power Is the power cable connected correctly? cable correctly. Is the power switch on? Press the power switch.
  • Page 44 Symptom Read operation does not start. Place the carrier fixing Is the carrier fixing bracket correctly. bracked placed in (See Chapter 2 of the operation position? Operator’s Guide) Are the documents Insert the first few pages into loaded on the ADF the slot.
  • Page 45 Is the terminator con- Connect the terminator or nected? Is the SCSI ID set the SCSI ID correctly. is set correctly? (M3097DG) Contact manufacturer’s Is the baud rate of the authorized service center to system 4800 bps? (Baud rate of the scanner set correct baud rate.
  • Page 46 Symptom Pictures and photographs are not read correctly. Select the “Photo” mode (White level following off) Is the “Photo” mode selected? through the scanner setting menu in the software. Select a halftone or dithering Is halftone or dithering mode from the host computer. processing selected? Is the document bed, Clean the dirty parts.
  • Page 47 Symptom Characters and lines are not read correctly. Select a “Line Art” mode from Is the “Line Art” mode the host computer. selected? Select the “Photo” mode Is there printed text on (White level following off) the first 3mm of the via software.
  • Page 48 Symptom Images are distorted or unclear. Is the document bed, Clean the dirty parts. document holding pad, (See p3-5, p3-7, p3-9) glass and sheet guide clean? Is the surface of the ADF Do not press the surface of pressed or is there the ADF or do not put any- anything heavy on it? (During rear read opera-...
  • Page 49 Symptom The check indicator is on. CHECK Place the carrier Is the carrier fixing fixing bracket correctly. bracket placed in operation position? (See Operator’s Guide) Turn off the power once and try to turn on the power again. CHECK Is the CHECK lamp turned on? Or is the Alarm displayed? Inform manufacture’s authorized...
  • Page 50 Symptom “Please clean Pick-roller” is displayed. Clean the pick roller. Is the pick roller dirty? (See p3-6) Are documents under Flatten the curl or use the specification? flatbed to read the document. (See p5-11) Clean or replace the Pad ASY. Is the Pad ASY dirty or worn out? (See p3-4, p3-5, p4-2)
  • Page 51 NOTES NOTE • Remove paper clips and staples. Flatten the staple holes. • Read the following documents using the flatbed. - Paper with a clip or staple. - Paper that has ink which is not dry. - Paper thickness is not constant, such as an envelope. - Paper that has large rumples or curl.
  • Page 52 Symptom Paper double feed occurs frequently. Does the condition of Flatten the curl or use the the document satisfy the requirements on flatbed to read the document. page 5-11. Set the double feed detection When the double feed detction is ON, each docu- OFF.
  • Page 53 Reduce the document from Is the height of ADF paper chute. document less than 0.32” (8mm)? (See p2-4) Clean the pad ASY. Is the pad dirty? (See p3-4,p3-5) Replace the pad ASY. Is the pad worn out? (See p4-2) Contact manufacturer’s authorized service center.
  • Page 54 Symptom Miss pick occurs frequently. Does the condition of Flatten the curl or use the the document satisfy the requirements on flatbed to read the document. page 5-11. Fan and angle the documents Are the documents before loading according to fanned and angled before loading on the ADF paper the procedure on the pages...
  • Page 55 Clean the pick roller. Is the pick roller dirty? (See p3-4, p3-6) Replace the pick roller. Is the pick roller worn out? (See p4-4) Contact manufacturer’s authorized service center. 5-15...
  • Page 56 Symptom Paper jam occurs frequently. Does the condition of Flatten the curl or use the the document satisfy the requirements on flatbed to read the document. page 5-11. Clean the ADF (See p3-4) or Is there any foreign particles in the ADF? remove the foreign particles.
  • Page 57 Symptom “Please clean ADF glass” is displayed. Is the ADF glass Clean the ADF glass. dirty? (See p3-5) Contact manufacturer’s authorized service center. 5-17...

  • Page 58: Problem Checklist

    Problem Checklist Before contacting the manufacture’s authorized service center, please fill in the following items. General Model (Example) M3097DE (Example) CA04235-4202 Part number Serial number (Example) 900002 Manufactured data (Example) 1997-12 Version The version is printed on the version label located at the left of the rear of the equipment.

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M3097dg

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