Prerequisites; Certification; Who Should Attend - Canon imageRUNNER ADVANCE C3325i Service Manual

C. Prerequisites
Prior to taking the imageRUNNER ADVANCE C3300 Series Training
program, technicians must successfully complete the Applied Technologies
Learning course and the imageRUNNER ADVANCE C2000 Series course.
Table 9 – Prerequisite Courses
Applied Technologies Online Course
Applied Technologies Classroom Course
imageRUNNER ADVANCE C2000 Series
imageRUNNER ADVANCE C2000 Series
Systems Update
D. Certification
The successful completion of the imageRUNNER ADVANCE C3300 Series
Hardware Update Training program and passing of the final assessment
exam are required to sell this product.
Certification includes the following models:
• imageRUNNER ADVANCE C3330i
• imageRUNNER ADVANCE C3325i
E. Who Should Attend
It is highly recommended that any technician responsible for installing,
servicing, or supporting the imageRUNNER ADVANCE C3300 Series
machines successfully complete the imageRUNNER ADVANCE C3300
Series Hardware Update Training program and pass the final assessment
exam.
Note: Our current support policy dictates that only those technicians who
have completed the training program and pass the final assessment exam
are entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Web site for all technicians. (Refer to the Technical Support
section on the e-Support Web site for entitlement details.)
imageRUNNER ADVANCE C3300 Series Service Guide
imageRUNNER ADVANCE C3300 Series Service Guide
Course Name Course Code
07TAT00ONEW
07TAT01CNEW
07IRTC200E
07IRTC2U00E
Required
Yes
Yes
Yes
Yes
May 2015
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