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CompuServe:
Go to the hp service
Select HP Systems, etc
Select Networking Products
Download the file named J3100.exe
Network Phone-In
Support (Hourly):
1-800-790-5544
HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24 hours a
day, seven days a week. HP FIRST provides information on the following
topics:
Product information
Troubleshooting instructions
Technical reviews and articles
Configuration information
To access HP FIRST, dial one of the following phone numbers:
Location
U.S. and Canada Only
Outside the U.S. and
Canada
To receive a list of currently available documents, enter document number
19941. The information you requested will be sent to you by return fax.
Additional HP Support Services
In addition to the above services, you can purchase various HP telephone
support services which provide you expert HP technical assistance:
Network Phone-In Support provides you support at an hourly rate. In the
USA, call 1-800-790-5544. In other countries, please contact your local HP
Response Center to see if this service is available in your country.
HP SupportPack Comprehensive Network Support provides complete
problem resolution for medium to large interconnected local and wide
area networks. Contact your HP Authorized Reseller or the nearest HP
Sales and Support Office for more information.
Phone Number
Dial 1 (800) 333-1917 with
your fax machine or
touch-tone phone and
press 1.
Dial 1 (208) 344-4809 from
your fax machine and
press 9.
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