HighPoint RocketStor 6314A User Manual
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HighPoint RocketStor 6314A User Manual

4-bay thunderbolt 2 hardware raid storage enclosure
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RocketStor 6314A
User Manual
January 15
, 2015
th
Revision 1.02
HighPoint Technologies, Inc.
1

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Summary of Contents for HighPoint RocketStor 6314A

  • Page 1 RocketStor 6314A User Manual January 15 , 2015 Revision 1.02 HighPoint Technologies, Inc.
  • Page 2 Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals.

  • Page 3: Table Of Contents

    Step 1: Setting Up the Hardware ....................... 8 Step 2: Install/Update Drivers ........................ 10 Step 3: Install HighPoint RAID Management (WebGUI) ..............13 Step 4: Create RAID Arrays ........................16 Step 5: Initialize and format the RAID Array ..................20 Maintaining your RAID array ........................
  • Page 4 Appendix A-6: Event Tab ......................... 60 Event Log Icon Guide ..........................60 SHI (Storage Health Inspector) ........................ 60 Appendix B: WebGUI Icon Guide ......................62 Appendix C: RAID Quick Reference ......................64 HighPoint List of Recommended Hard Drives..................65 Contacting Technical Support ........................65...

  • Page 5: Kit Contents

    4-Bay Tower Enclosure Disk Trays Sets of Mounting Screws for SSD and HDD (18 screws per set) Thunderbolt™ Cable UL Power Cord Quick Installation Guide For any damaged or missing items contact your reseller or submit a support ticket online at www.highpoint-tech.com/websupport/...
  • Page 6 Product Information RocketStor 6314A Port Technology Thunderbolt 2 Onboard Storage processor RAID-On-Chip Onboard Onboard Cache Memory 512MB DDR 3 Cache Memory with ECC Protection Port Type 2x Thunderbolt Port RAID Level 0, 1, 5, 6, 10 and JBOD Max. Capacity...
  • Page 7 Operating Environment Temperature (operating) 5° C – 45° C (non-operating) -40° C – 65° C Relative Humidity (operating) 8% – 90% RH (Non-condensing) (non-operating) 5% – 95% RH (Non-condensing) Figure 2. RS6314A Back Panel Figure 1. RS6314A Front Panel Figure 3. Isometric view of disk tray with physical drive installed (drive not included). Figure 4.

  • Page 8: Getting Started

    Getting Started Thank you for purchasing HighPoint Technologies RocketStor 6314A. You are only a few steps away from utilizing RAID storage using the industry’s most affordable hardware RAID solution. To start using your RocketStor 6314A take the following steps: 1. Setting up the Hardware (pg. 8) 2.
  • Page 9 Figure 6. Connect the Enclosure to your PC and Power Outlet. Figure 7. Connect to either the right or left Thunderbolt port. 3. Press then pull the blue tab on each disk tray to unlock and slide out each tray. 4.

  • Page 10: Step 2: Install/Update Drivers

    Update to the latest driver to ensure you have the latest performance and stability updates. For Mac Users: Drivers for the RocketStor 6314A are embedded in OSX 10.8.3 and later. For Windows Users: Note: Make sure your PC Thunderbolt controller is functional and allows connection to HighPoint RocketStor 6314A before proceeding.
  • Page 11 2. Extract the downloaded files onto your PC and note the location of the files. 3. Open Windows Device Manager (Control Panel > Hardware and Sound > Devices and Printers > Device Manager). 4. Under Other devices, right-click RAID Controller. 5.
  • Page 12 6. Click Browse my computer for driver software. 7. Navigate to where you saved the driver files. 8. Click OK.

  • Page 13: Step 3: Install Highpoint Raid Management (Webgui)

    10. After clicking Install, driver will be installed. 11. Reboot for changes to take effect. Step 3: Install HighPoint RAID Management (WebGUI) The HighPoint RAID Management (WebGUI) software is necessary to create, maintain, and view your RAID arrays. For Mac Users: 1.
  • Page 14 3. Double click the HighPointWebGUI.pkg to start he WebGUI installer. 4. Follow the installer on-screen instructions to complete the WebGUI installation 5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI 6. Your default web browser will open and prompt for username and password (Default username: RAID / password: hpt).
  • Page 15 2. Extract and open the contents of the downloaded file. 3. Double-click HighPoint RAID Management.exe 4. Follow the on-screen instructions to complete the WebGUI installation...

  • Page 16: Step 4: Create Raid Arrays

    RAID / password: hpt). Username and password are case-sensitive. Step 4: Create RAID Arrays Use the HighPoint RAID Management (WebGUI) is used to create and manage RAID arrays using disks hosted by the RocketStor 6314A. The following section explains how to configure a typical RAID 5 array, and provides a step-by- step overview of the RAID creation process.
  • Page 17 4. The RAID creation page provides many features, options, and settings. Detailed descriptions are provided on pg. 46. 5. Select RAID 5 for Array Type. (RAID Quick Reference on pg. 64) 6. Set array name as “Tutorial_Array”. 7. Select Quick Init as the initialization method. (Note: Quick Init gives immediate access to the array by skipping parity synchronization.
  • Page 18 Figure 11. Create Array page. 13. Once created, the WebGUI will acknowledge the array has been created and the system will prompt you to initialize the new volume. Figure 12. (Mac OS X) Array successfully created.
  • Page 19 Figure 13. New volume needs to be initialized before use. Figure 14. (Windows) Array successfully created. Figure 15. (Windows) For Windows platforms, user will be prompted to initialize disks in Disk Management.

  • Page 20: Step 5: Initialize And Format The Raid Array

    14. Tutorial_Array can now be seen under Logical Device Information. (Take note that the OS name is HPT DISK 0_0; this will help identify which volume to initialize) Figure 16. Tutorial_Array is now created and can be seen in Logical tab. Step 5: Initialize and format the RAID Array Before using the newly created RAID array, you must initialize and format the new volume.
  • Page 21 2. In Disk Utility, select the Volume you created on the right, then click the Erase tab. 3. Select the desired disk format and disk name then click Erase. (Note: All previous data on disks will be erased.)
  • Page 22 4. When finished, your new RAID volume will be available for use. For Windows Users: 1. After creating RAID array using the WebGUI, open Windows Disk Management. 2. Disk Management will ask to initialize unknown disks either in MBR format or GPT. Figure 18.
  • Page 23 3. Right click the new disk, and click properties. 4. In properties, check and make sure it is a HPT VD (HighPoint Virtual Disk). Figure 19. Disk properties show HPT VD 0-0.
  • Page 24 5. Once the disk has been confirmed, right click the unallocated space and click New Simple Volume. Figure 20. Right Click unallocated space, then click New Simple Volume. 6. Follow the on-screen instructions to configure and format the drive. 7. Once finished, the new volume will receive a drive letter and be available for use. Figure 21.

  • Page 25: Maintaining Your Raid Array

    Maintaining your RAID array The following features allow you to monitor and maintain your arrays to prevent any critical failures from occurring:  Spare Pool (pg. 25)  Email Notifications (pg. 25)  SMART Monitoring (pg. 27)  Health Inspector Scheduling (pg. 28) RAID Spare Pool Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure.

  • Page 26: Adding Email Recipients

    Adding Email Recipients You can add multiple email addresses as receivers of a notice. 1. Type the email of the recipient in the E-mail text box. 2. Type the name of the recipient in the Name text box. 3. Check which type(s) of events will trigger an email in the respective Event Level check boxes.

  • Page 27: Smart Monitoring

    SMART Monitoring The SMART utility monitors each individual disk’s health. Monitoring disk SMART attributes can prevent critical RAID failures from occurring. Enabling SMART Monitoring To access the SMART attributes of an individual disk: 1. Log in to WebGUI (default user: RAID password: hpt). 2.

  • Page 28: Changing Hdd Temperature Threshold

    Note: Disabling SMART will prompt the Storage Health Inspector to change the disk status to ‘Failed’. The alarm will not alert you when this setting is changed. And any potential warnings due to S.M.A.R.T attribute technology will not. Changing HDD Temperature Threshold To ensure hard disk temperatures remain cool, enable SMART to monitor disk temperatures.

  • Page 29: Creating A New Verify Task

    Creating a New Verify Task All arrays will appear under New Verify Task 1. Log in to WebGUI. 2. Select the proper controller from the top left drop down. 3. Click SHI. 4. Click Schedule. 5. Select the array you want to schedule the verify task. 6.

  • Page 30: Troubleshooting - Hardware

    Troubleshooting - Hardware Safely Shutting Down the RS6314A The 6314A enclosure will automatically power down when your computer is turned off. For turning off the 6314A safely without shutting down your PC, take the following steps: 1. Eject the drive from OSX. ...
  • Page 31 Power LED  When enclosure is powered on LED will be SOLID BLUE  Power LED will be UNLIT if not connected to a running host system Table 2. LED Status Information LED Status Interpretation  Disk is detected and connection has been STABLE BLUE made ...

  • Page 32: Replacing A Failed Disk

    Replacing a Failed Disk When a disk in your array fails it is important to get it replaced or rebuilt as soon as possible to prevent any data loss. 1. There are 2 ways to locate a failed disk:  Look at the front panel for the RED disk error LED to be LIT.

  • Page 33: Uninstalling Webgui

    Keeping the firmware up to date ensures that your RAID controller the latest compatibility and performance updates. 1. Locate the latest firmware on our webpage at www.highpoint-tech.com. 2. Extract the contents of the file. 3. Refer to the readme (if included) to make sure you have the correct firmware for your HBA Note: Your HBA name and properties can be found in the WebGUI >...

  • Page 34: Rebuild Stops Due To Bad Sectors

    Rebuild Stops Due to Bad Sectors If rebuilding fails to complete due to bad disk sector errors (check in the Event Log), there is an option to continue rebuilding on error in HighPoint WebGUI. 1. Log in to WebGUI. 2. Click Setting tab.

  • Page 35: Handling Disabled Arrays

    Handling Disabled Arrays If two or more disks in your array go offline due to an error or physical disconnection your array will become disabled. To recover a disabled array, using the ‘Recover Tab’ will yield the best results. To utilize the Recover tab, you will need to insert the exact physical drives that are listed on the recover list.

  • Page 36: Frequently Asked Questions

    Frequently Asked Questions Setting up a Bootable RAID For Mac Users: 1. You must have an existing installation of the Mac operating system installed. 2. Set up the RS6314A normally by  See setting up the hardware  How to install the WebGUI ...

  • Page 37: Online Array Roaming

    Online Array Roaming One of the features of all HighPoint RAID controllers is online array roaming. Information about the RAID configuration is stored on the physical drives. So if the RS6314A fails or you wish to use another RAID controller, the RAID configuration data can still be read by another HighPoint card.

  • Page 38: Appendix A: Navigating The Webgui

    Appendix A: Navigating the WebGUI The HighPoint WebGUI management utility allows you to do several key things:  Create and remove arrays  Monitor disk health  Update firmware and BIOS  Change enclosure settings  Troubleshoot faulty drives  View general system overview...

  • Page 39: Logging In Highpoint Webgui

    Logging In HighPoint WebGUI You can reach the HighPoint WebGUI log in page either by:  Double clicking on the HighPoint RAID Management icon created on your desktop.  Opening your preferred web browser and typing http://localhost:7402 in the address bar.
  • Page 40 For Windows users: 1. Open a command prompt window on the host computer. 2. Type ipconfig 3. Look for the section that contains your network adapter information. 4. Take Note the IP address. Figure 25. Internet is established using Ethernet 4, IP address is stated after IPv4 Address (192.168.1.143) Note: Make sure Restrict to localhost access is disabled in WebGUI Setting (pg.

  • Page 41: Appendix A-1: Global Tab

    Appendix A-1: Global Tab The GUI Global view provides an overview of what each HighPoint controller card connected to your computer detects. It is also the first page you see when logging in.  Host Bus Adapter Properties  Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage (if you have multiple HighPoint controllers connected).

  • Page 42: Appendix A-2: Physical Tab

    Appendix A-2: Physical Tab The physical tab shows general and extended information about the controller you are using. Information about the firmware, BIOS, and operating temperatures are all located here. This information is useful for identifying what RAID controller model you have and to make sure you have the most updated version available.
  • Page 43 CPU Temperature: Displays computer temperature in Celcius (°C).  Board Temperature: Displays the board temperature in Celcius (°C).  SDRAM Size: SDRAM size of the HighPoint controller card.  Battery Installed: Battery Backup Unit (Not Applicable for RS6314A).  Firmware Version: Firmware version of the HBA.
  • Page 44  Location – Device location (example: 1/2 states controller 1, slot 2).  Write Cache* – (Enable/Disable) the disk write cache  Max Free – space on disk that is not configured in an array  Status – (Normal, disabled, critical) status of the disk ...

  • Page 45: Appendix A-3: Logical Tab

    Appendix A-3: Logical Tab The Logical tab is where you are edit, delete, and maintain your RAID configurations, as well as, adding drives to your spare pool. The logical tab has the following settings:  Create Array  Spare Pool ...
  • Page 46  Keep Old Data: Opts to keep all the data on each drive untouched. Best for users that already have HighPoint RAID data on the selected drives.  Quick Init: Grants immediate access to the array volume. This option will delete previous user data, but will not build parity.
  • Page 47 Block Size (Default: 64K) [16K, 32K, 64K, 128K, 256K, 512K, 1024K are the supported block sizes] This option allows you to specify the block size (also known as “stripe size”) for specific array types (RAID 0, 1, 5, 6, 10, and 50). Adjusting the block size allows you to tailor the array performance towards specific application.
  • Page 48 DV Mode This mode is specifically designed for video applications. The default firmware cache policy provides balanced performance for standard applications such as workstations, file servers, and web servers. But with DV mode, a special cache firmware is implemented specifically for large sequential writing (large I/O requests such as video files).

  • Page 49: Spare Pool

    Spare Pool Spare disks are physical disks that will immediately replace critical disks in an array. Only redundant RAID arrays (RAID 1, 5, 6, 10, and 50) support spare drives. Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure.
  • Page 50 Normal Status A Normal Status Array has the following options  Delete  Unplug  Verify  Change Cache Policy  Change Margin  Rename  ORLM Delete – deletes the selected RAID array Unplug – safely ejects the RAID array Verify –...
  • Page 51 Critical Status A critical status array has all the normal status options except the following:  The Array can no longer be renamed.  Add disk replaces the verify disk option. Once array status changes to critical, the faulty disk will be taken offline and you can either: ...

  • Page 52: Expanding An Existing Array

    Disabled Status A disabled status array means that your RAID level does not have enough disks to function.  Your data will be inaccessible.  Rebuilding will not trigger, since RAID does not have enough parity data to rebuild upon. Your options in Maintenance are: ...
  • Page 53 5. Important: Record all the physical drives currently in array. 6. Click ORLM. 7. Select the physical drives you recorded earlier and the drives you want to add. 8. Click Submit. Upon submission, you will receive a prompt stating ORLM created successfully. The Logical Device Information will change status to migrating.
  • Page 54 Physical Device Information  Location – which controller and port the drive is located in  Model – model number of the drive connected  Capacity – total capacity of the drive  Max Free – total capacity that is not configured Rescan Clicking rescan will force drivers to report array status.

  • Page 55: Appendix A-4: Setting Tab

    Appendix A-4: Setting Tab Under this tab, user can  Enable auto-rebuilding  Enable rebuilding on error  Turn audible alarm on/off  Set spindown time for idle disks  Restrict to localhost  Set rebuild priority  Change port number ...

  • Page 56: System Settings

    You can specify the amount of system resources you want to dedicate to rebuilding the array. There are 5 levels of priority [Lowest, Low, Medium, High, Highest] Port Number (default: 7402) The default port that the HighPoint WebGUI listens on is 7402. You may change it to any open port. Password Setting...

  • Page 57: Email Setting

    Email Setting The following topics are covered under email:  SMTP Setting  Adding Recipients You can set the controller to send an email out to recipients of your choosing when certain events (Information, Warning, or Error) trigger. SMTP settings To set up email alerts: 1.

  • Page 58: Appendix A-5: Recover Tab

    1. Type the email of the recipient in the E-mail text box 2. Type the name of the recipient in the Name text box 3. Check which type(s) of events will trigger an email in the respective Event Level check boxes 4.

  • Page 59: Backup Your Recover List

     Array name  RAID level  Array Capacity  Time created ( YYYY/MM/DD, HH/MM/SS, 24 hr clock format)  Location of physical drives  Model of physical drives Important: When recovering an array it is important to note the location and model of each physical drive because you can only recover using those exact positions and drive model.

  • Page 60: Appendix A-6: Event Tab

    Appendix A-6: Event Tab In the event tab, you can see log entries associated with the HighPoint device. The event log provides useful information when troubleshooting your set up. In the event tab, there are four options available:  Download – save the log file on your computer ...
  • Page 61 The SHI outputs information collected using SMART (Self-Monitoring Analysis and Reporting Technology) Hard Drive Technology. The data provided on this tab helps you to anticipate any disk failures based on a variety of monitored hard disk properties.

  • Page 62: Appendix B: Webgui Icon Guide

    Appendix B: WebGUI Icon Guide Critical – missing disk A disk is missing from the array bringing it to ‘critical’ status. The array is still accessible but another disk failure could result in data loss. Verifying The array is currently running a disk integrity check. Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a ‘critical’...
  • Page 63 Normal The array status is normal Initializing The array is initializing, either foreground or background initialization Initialization Stopped The initialization has been stopped. Current status is uninitialized. Critical – Inconsistency Data in the array is inconsistent and needs to be rebuilt. Critical –...

  • Page 64: Appendix C: Raid Quick Reference

    Appendix C: RAID Quick Reference Type Descriptio Min. Usable Advantage Disadvantage Application disks space JBOD Just a bunch of 100% Each drive can be accessed as a No fault tolerance - failure Backup disk single volume of one drive results in complete data loss RAID 0 No fault tolerance –...

  • Page 65: Highpoint List Of Recommended Hard Drives

    HighPoint List of Recommended Hard Drives HighPoint maintains a list of tested hard drives suitable for RAID applications. Since not every hard drive in the market can be tested, this list is meant to be a general guideline for selecting hard drives operating in a RAID environment.

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