Ericsson Dialog 3211 User Manual
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Ericsson Dialog 3211 User Manual

Businessphone communication platform
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  • Page 1: User Guide

    Dialog 4222 Office / Dialog 3211 & 3212 Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • • •...
  • Page 2 EN/LZTBS 170 321 R1A © Ericsson Enterprise AB 2004 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 3: Table Of Contents

    Group Features ... 68 ISDN Facilities ... 73 Other Useful Features ... 78 Settings ... 87 Accessories ... 98 Useful Hints ... 104 Installation ... 105 Glossary ... 115 Index ... 118 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 4: Welcome

    The latest version of this User Guide can also be downloaded from: http://www.ericsson.com/enterprise/ Note: Dialog 4222 Office / Dialog 3211 & 3212 are system telephones, i.e. they can only be used for an Ericsson private branch exchange that supports this type of telephone.

  • Page 5: Declaration Of Conformity

    Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. Details to be found at: http://www.ericsson.com/sdoc BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 6: Description

    Description Description Dialog 4222 Office BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 7 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Display 2x20 characters. See section Dual-Function programmable keys Storing numbers, program functions. See section “Settings” on page 87. Key for access to secondary key functions (These functions are stated on the second line of the corresponding key).
  • Page 8 Note: Use only an optional key panel of type DBY 419 01. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 9 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Dialog 3212 Standard / Dialog 3211 Economyplus Note: The graphic above is valid for the Dialog 3212 Standard as well as the Dialog 3211 Economyplus telephone. The Economyplus telephone is not equipped with a display.
  • Page 10 Volume control To adjust the volume. See section “Settings” on page 87. Mute To switch the microphone on or off. See section page 33. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Display info” on page 14. “Send Message”...
  • Page 11 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Loudspeaker on/off To switch the loudspeaker on or off. See section page 33. Clear To disconnect calls or to clear the display in programming. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region.
  • Page 12 Economyplus. In this user guide you will only find illustrations of the Dialog 4222 keys. If you are using the Dialog 3212 Standard or the Dialog 3211 Economyplus, please refer to the table below to find out the appropriate key combination.

  • Page 13: Lamp Indications

    Ô Ö Ô Õ Ô BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Lamp indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function. Extinguished lamp The function is not active.

  • Page 14: Display Info

    If a name is available to the external caller‘s number in your system, it is shown alternating to the number. (Please contact your system administrator whether the feature name presentation is available in your system). BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 15: Status Information

    & +15°^ BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Status information Status information during internal calls: The called number is blocked. The called extension is busy. Incoming call. The called extension is free. The called extension is free on Line 2.

  • Page 16: Verification Tone

    (Verification that ordered function is accessed) Intrusion tone (Sent to all parties during Intrusion) Tones Tones are audible in the handset. - repeated after 4 s - repeated after 4 s BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 17 Internal ringing signal External ringing signal Automatic Callback signal BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Signals Ringing signals are emitted from the phone. - repeated after 4 s - repeated after 4 s Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.

  • Page 18: Incoming Calls

    (Dialog 4222 Office / Dialog 3212 Standard telephone). A trunk line is the same as an external line. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “ISDN Facilities” on page 73...

  • Page 19: Answer Calls

    Line 1 Â í Ô Free On 2nd Access BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Answer calls Lift the handset. Handsfree Press without lifting handset. Press without lifting handset. You are connected to the caller via the loudspeaker and microphone.

  • Page 20: Silent Ringing

    Incoming calls will only be indicated by the flashing Line key. Note: For the Dialog 3212 Standard this function requires the release number R7B or higher; for the Dialog 3211 Economyplus this function requires the release number R6B or higher, see the underside of your telephone.

  • Page 21: Save And Redial Incoming Calls

    Ô Ô Save/Redial BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Save and redial incoming calls When you receive an incoming external call, you can save the number in order to redial it easily (the number can contain 24 digits maximum).

  • Page 22: Outgoing Calls

    Without lifting the handset, just press a Line key, or the Loudspeaker key, or the first digit of the number. The call is in handsfree mode, via the loudspeaker and microphone. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 23: Last External Number Redial

    Save/Redial Ô Ô Save/Redial BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Last External Number Redial When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not.

  • Page 24: Automatic Callback

    You are called back if the called number finishes the ongoing call or the next time the extension finishes a new call. On the Dialog 4222 Office and the Dialog 3212 Standard the display shows: BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 25 Ô Õ Pause auto redial BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 AUTO REDIAL CALL ANDERSEN A Lift the handset when you are called back. (You can also press the Line or Loudspeaker key to answer in handsfree mode.)

  • Page 26: Busy Extension

    Intrusion. The number for Intrusion may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 91. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Intrusion” on page 91.

  • Page 27: Abbreviated Numbers

    *60* BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Diverted extension Bypass Call Forwarding makes it possible to call a specific extension, even if Call Forwarding is activated on this extension. Press. Enter extension number. Press. You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated.
  • Page 28 10 programmable keys on the key panel, see graphic below: Message Info WXYZ BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Key 1 Key 2 Key 3 Key 4 Key 5...

  • Page 29: Individual Abbreviated Numbers Via A Programmable Key

    Thomas P *00* Ô _ A Ô BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Common Abbreviated Numbers External numbers are stored centrally in your BusinessPhone Communication Platform. Common Abbreviated Numbers can be dialled from every extension that has the authority to do so.

  • Page 30: Individual Abbreviated Numbers Via The Keypad

    Enter the digit(s) for external line access and the external number. The number can consist of up to 24 digits. Note: If your public network requires waiting for a second dial tone, press BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 31: Cancel One Specific Individual Abbreviated Number

    Head Office *00* _ A Ô Õ Ô BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Press. Press to finish programming. Cancel one specific Individual Abbreviated Number Press. Enter an Abbreviated Number between 0 and 9 and press.
  • Page 32 í Enter the number. You can use any directory number, e.g. a Common Abbreviated Number or a colleague’s extension number. Press the programmable key again. Press to finish the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 33: During Calls

    Â Â í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a Conference or put the call on hold to perform other tasks.

  • Page 34: From Handsfree To Handset

    Conference and end one of the calls. Press to end the Inquiry call. The second call is disconnected. Press to retake the first call. You are now connected to the first party. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 35: Refer Back

    Inquiry Ô Transfer BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Refer Back You have an ongoing conversation on e.g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes.

  • Page 36: Call Waiting

    Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. Press and replace the handset to answer in handsfree mode. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 37 Ô Inquiry Ô Line 2 Ô Ô Conference BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Conference You have an ongoing conversation and you want to establish a telephone conference. Press. Press. Enter number of the third party.

  • Page 38: Common Hold

    Press to pick-up on own extension. Pick-up on another extension: Enter the number of the extension that put the call on hold. Press. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 39: Send Message

    Ô # Message Ô Message BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Send Message To send a message to an extension when you receive busy tone or get no answer. 12 May 10:35 +15° BURNES B Callback message Press to send a Call Me message.

  • Page 40: Call List

    Incoming/outgoing calls are shown as: [<- incoming call answered !<- incoming call not answered = missed call [-> outgoing call 1-20 indicates the position in the list (maximum 20 entries) BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 41 Line ì í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 If a name is available to the external caller‘s number in your system , it is shown alternating to the number. (Please contact your system administrator whether the feature name presentation is available in...

  • Page 42: Cost Indication

    If you want to deactivate the Cost Indication. Press. Verification tone, the Cost Indication is deactivated. Press. To activate the Cost Indication again for all further calls, repeat the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 43: Cost Of The Last Call

    *46# í *45# í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Cost of the last call After finishing an outgoing external call, you have the possibility to see the cost of the last call. Press. The display shows the cost of the last call.

  • Page 44: Diversion When Caller Receives Busy Tone

    If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Fixed Diversion when “Change your Personal...

  • Page 45: Fixed Diversion

    Ô Ô Diversion Ô Ô Õ Diversion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). Activate Fixed Diversion Press. Press to activate diversion. All calls to your extension are directed to a pre-programmed address.

  • Page 46: Program Fixed Diversion Address

    Program Fixed Diversion address If you need to program a new diversion address: Press to enter the programming mode. Press. Press. Enter the new diversion address. Press. Press. Press to finish the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 47: Individual Diversion

    Ô Ô Õ Diversion BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a Common Abbreviated Number (e.g.

  • Page 48: Program And Activate A New External Diversion Address

    Press to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that Call Forwarding is active. The display shows that you have activated an External Diversion. Press. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 49: Activate Follow-Me

    *21* í #21* í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone.

  • Page 50: Absence Information

    When the information is activated, the Message/Info lamp shows a steady light. If a message arrives, the lamp starts flashing, see section “Listen to Messages” on page 57. Select Pre-defined Text or Voice information. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Change...

  • Page 51: Pre-Defined Texts

    í Ô Ô Info 0627 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Pre-defined texts Enter Info Code and Completing Info (see table). Code Completing Info Time of return hour (00-23) minute (00-59) Date of return month (01-12) day (01-31)

  • Page 52: Change Information

    Change information Erase information Press. Press. Press to erase info. Save information Press. Press to deactivate and save for later use. Information is passive. Press to finish the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 53: Receive Information For Diverted Calls

    í Ô Ô Read & Ô Inquiry BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Use saved information When the information is switched off: Press. Press to activate saved info. The Message/Info lamp lights. Information is active. Press to finish the procedure.

  • Page 54: Mailbox System

    Ask the system administrator for the defined numbers. Press. Press. Press to finish the procedure. When the diversion is activated, the Diversion lamp shows steady light. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Change your Personal Greeting” on Password” on page 61 or...

  • Page 55: Deactivate The Mailbox

    Õ Diversion í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Note: For daily use, it is recommended to ask your system administrator to define the personal or common mailbox as your pre-programmed diversion address. Once this is defined, you only have to press 2nd to activate your mailbox.

  • Page 56: Access The Mailbox

    Access the mailbox from an external position (e.g. mobile phone) Enter the public number of your company. Enter the directory number of the individual or common mailbox. Listen and follow the voice announcements. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 57: Listen To Messages

    í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Listen to Messages Received messages are divided into the following three categories: • New messages (not heard); indicated by a flashing message lamp and a special dial tone. •...

  • Page 58: Change Your Personal Greeting

    Press to finish the procedure. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 59: Send Messages Via Your Mailbox

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Send Messages via your Mailbox Note: This function is not applicable for the common mailbox With this function, the mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the respective mailbox owner.
  • Page 60 2013 will be 2015. Note: The notification number and time must be programmed before you activate the notification. Press to finish the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Change...

  • Page 61: Change Password

    í #*72* í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Change Password Change the password via your individual mailbox Note: This function is not applicable for the common mailbox Access the mailbox. (See chapter “Access the Mailbox” on page 56.) Listen and follow the voice announcements in the main menu.

  • Page 62: Dictaphone Function

    Select one of the following options: Press to play-back. Press and speak to re-record. Press to stop the recording and save the message. Press to finish the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Listen to Messages” on...

  • Page 63: Conversation Recording

    Ô Recording BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Conversation Recording The Conversation Recording function makes it possible to store the ongoing telephone conversation in the Individual Mailbox by pressing a pre-programmed Recording key. You can store both internal and external calls.

  • Page 64: System Phonebook

    Press to search for internal directory numbers Press to search for common abbreviated numbers The display shows: TELEPHONE DIRECTORY - ENTER SEARCH KEY To exit the System Phonebook Press to exit BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 65: Make A Call

    ¿ Õ Ô Line 1 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Make a Call Enter the first letter(s) of the name. When pressing a key, the first available character on that specific key is displayed. To get the following characters, press the key repeatedly.

  • Page 66: Security

    Enter your Password. Note: To change your password see Password” on page 61 Press to re-open. Verification tone. Your extension is open for use. Press to finish the procedure. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 chapter“Change...

  • Page 67: Bypass Blocked Extension

    *72* *72* BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension by using your personal password. Note: To change your password see Password” on page 61 Bypass own extension Press.

  • Page 68: Group Features

    Press a free Line key (pre-programmed). Enter the desired number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 69: Supervision/Telephone Attendance

    Ö Michael Ô Michael BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Supervision/Telephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/ Attendance key is programmed on your telephone, you are able to...

  • Page 70: Loudspeaker Paging

    Common Bell extension. Note: You can also program the Common Bell code on a Function key. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 No call waiting at...

  • Page 71: Group Hunting

    *28* *28**# BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Group Hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members.
  • Page 72 Note: If you are logged into more than one hunt group and log out from one of them, the display will show the following text: PBX GRP. LOGGED OUT To log out from all hunt groups: Press. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 73: Isdn Facilities

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 ISDN Facilities Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 Standard telephone. This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line).

  • Page 74: Answer An Incoming Call From An Isdn-Line

    12 May 10:35 +15° EXTERNAL Example 4: The calling number has been diverted in the public net, the calling and the diverting number will be shown. 43181188 1811004736 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 75: Make An External Call On An Isdn-Line

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Make an external call on an ISDN-line Establish an external call in the normal way. If the called party is also connected to a digital trunk line, your public number is shown on the called party’s display.

  • Page 76: Malicious Call Identification

    DISPLAY REST If you cannot identify the connected party, your display shows the following information. MCID REJECTED DISPLAY REST After 3 seconds the display will revert to the previous state. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 77: Number Secrecy

    Ô Number Secrecy BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Number Secrecy By pressing a pre-programmed Number Secrecy key you can choose not to show your complete number (public + extension number) to the connected party. 12 May 10:35 +15°...

  • Page 78: Other Useful Features

    12 May 10:35 +15° 2nd USER LOGGED ON For incoming calls: • Both telephones are treated as 1 single extension. For outgoing calls: • Both telephones are treated as 2 separate extensions. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 79 Inquiry Ô Transfer *32* ì í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 To deactivate the Tandem configuration Press (pre-programmed). Press to log off the secondary telephone. For incoming calls: • The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone.

  • Page 80: Background Music

    You will be in speech connection with the calling party. Opening of the doorlock After you have answered the Doorphone, you can open the door making an inquiry to the door-opener’s directory number. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 81: Intercom Line

    Intercom secretary í Ô Night BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Press. Enter the door-opener’s directory number. Please ask your system administrator for the number. Note: You can also program the door-opener’s directory number as a Common Abbreviated Number or a function key.

  • Page 82: Direct Inward System Access (Disa)

    Use the External Diversion function. Procedure, see section “Call Forwarding” on page 44. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Change “Account Number”...

  • Page 83: Account Number

    Ô Account Number BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Account Number An Account Number can be entered to debit telephone cost to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number List (predefined) or you can invent your own Account Number.

  • Page 84: Dtmf Tones

    On/Off lamp lights and the call comes straight in through the loudspeaker. Note: To accept a transferred external call you must first press the Transfer key. Cancel Immediate Answer Press the Immediate Answer key (pre-programmed). The lamp extinguishes. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 85: Ip Calls

    Ô *61* Inquiry BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.

  • Page 86: Least Cost Routing

    Note: Which digit to press for external line access depends on the configuration of the system. Note: You can also program the LCR code on a Function key. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 87: Settings

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Settings If you require frequent use of certain functions, you may program them on the Dual-Function keys on the telephone. When you want to use the function, just press the key.

  • Page 88: Program A Function

    Program Supervision of extension 204 on key A, with ringing character 1. For available Function codes, see section codes and required data” on page 90. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Abbreviated data” on page 90. data” on page 90.
  • Page 89 Ô Õ Ô Õ í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Press to enter the programming mode. Press the desired programmable key. Enter the Function code for Supervision. Press the programmable key again. Enter extension number.

  • Page 90: Function Codes And Required Data

    1 = Ringing. 2 = Delayed ringing (after 10 seconds). 3 = One single ringing signal (muted signal). 4 = One delayed ringing signal (after 10 seconds. Muted signal). BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Ringing character —...

  • Page 91: Alternative Programming For Automatic Callback, Camp-On, Intrusion

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Camp- on or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.

  • Page 92: Handset And Loudspeaker Volume

    Press to change to amplified volume level, Press to change to default volume, Press to save setting and exit. Note: A level change also effects a headset connected to the headset outlet. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 93: Ringing Type

    *00* í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Ringing signal By programming, you can adjust ringing type (2 types), ringing volume (10 steps) and ringing character (10 characters). Press to enter the programming mode. You can now select ringing type, volume or character.

  • Page 94: Melody Programming

    Callback calls. Note: For the Dialog 3212 Standard this function requires the release number R7B or higher; for the Dialog 3211 Economyplus this function requires the release number R6B or higher, see the underside of your telephone. If you...

  • Page 95: Programming Mode

    Line 1 Ô Line 2 Ô Inquiry BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Programming mode Press to enter Programming mode. Select the call type you want to program. Press for internal calls. Press for external calls.
  • Page 96 Press to activate/deactivate the programmed melody for internal calls . Press to activate/deactivate the programmed melody for external calls. Press to activate/deactivate the programmed melody for Callback calls. Press to exit Melody Mode. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 97: Display Contrast

    í*5 Ô ì BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Display contrast You can adjust the contrast for the display. Press and hold simultaneously until a ring signal is heard. The display shows: Setting Mode Press. The display shows:...

  • Page 98: Expansion Key Panel

    Extra bell or busy indication outside your door To check or set the option unit for extra bell or for busy signal: Press and hold simultaneously until a ring signal is heard. The display shows: BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 99 Õ Ô Line 2 Ö Ö Ô Line 2 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 OPTION PROGRAMMING The Line 2 key lamp indicates the setting of the option unit: • Off=Extra bell • On=Busy signal lamp •...

  • Page 100: Extra Handset

    See section “Description” on page 6. All calls can be handled via the headset. Answer calls Press the flashing Line key to answer. Press to terminate a Headset call. Make calls Enter the desired number. Press to terminate the call. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 101 Í Â Â Í Í BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Headset to handset Lift the handset. Handset to headset Press the Headset key. Headset with Group Listening Press to toggle between headset with or without Group Listening.
  • Page 102 Press to terminate a Headset call. Make calls Enter the desired number. Press to terminate the call. Headset to handset Lift the handset. Handset to headset Press the Headset key (optional). BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 103 Headset Headset BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Headset with Group Listening Press to toggle between headset with or without Group Listening. Headset to handsfree Press. Press the Headset key (optional). Handsfree to headset Press the Headset key (optional).

  • Page 104: Useful Hints

    You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 105: Installation

    The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Change cables Use a screwdriver to unlock the stop. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 106: Install Stands And Adapt Telephone

    Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 107: Install Key Panel

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Install key panel Note: Only available for Dialog 4222 Office. Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable. Attach the key panel unit.

  • Page 108: Install Card

    Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 109: Install Pullout Leaf

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Install pullout leaf Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pullout leaf.

  • Page 110: Wall Mounting Handset Hook

    Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Mount screws according to measures and attach the phone. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 111: Cleaning The Telephone

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Install card Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.

  • Page 112: Install Cables

    The cable to the exchange has to be plugged in LINE. Change cables To remove a cable, push down the plug stop. Use a screwdriver to unlock the stop. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 113: Install Stand And Adjust Telephone

    BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Installation Pull to increase angle...

  • Page 114: Placing The Telephone

    Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...

  • Page 115: Glossary

    See section “Call Metering” on page 42. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Dial-by-Name Initiation of a call by operating a single key. Internal numbers (or Common Abbreviated Numbers) can be stored on each extension.
  • Page 116 Mailbox system. You can set your own Facilities” on Password. See section “Security” on page 66. Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250). BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 “Group Features” on “Mailbox System” on “Mailbox...
  • Page 117 The connection can be internal or external. See section “During Calls” on page 33. BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Tie line An external line from the private network. Transfer During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external).

  • Page 118: Index

    Diversion when there is no answer 44 Diverted extension 27 Doorphone 80 DTMF Tones 84 During Calls 33 Call Waiting 36 Common Hold 38 Conference 37 From handset to handsfree 33 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 119 29 Individual Abbreviated Numbers via the keypad 30 Individual Diversion 47 Individual Hold 38 Inquiry 34 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212 Installation Dialog 3211/12 112 Adjust 113 Cables 112 Cleaning 114 Placing 114...
  • Page 120 Make a Call 65 Use 64 Tandem configuration 78 Tape recorder 100 Tones 16 Transfer 35 Use the system Phonebook 64 Useful Hints 104 Connections between external lines 104 Volume 92 Welcome 4 BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 121 Index BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 122 Notes Notes BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 123 Notes BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212...
  • Page 124 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2004 All rights reserved.

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