Canon imagerunner advance C9075 PRO Service Manual page 73

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Figure 6 – CNA: Warranty Credit Inquiry
Figure 7 – CNA: e-Tag Warranty Claims Search
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
Rev. 2
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
On the CNA Web site, select "Warranty Credit Inquiry", and then
select "e-Tag Warranty Claims Reimbursement" to perform an e-Tag
Warranty claims search, as shown in the following screen shots.
To check the status of the e-Tag warranty claims already submitted:
Go to the e-Tag Warranty Claim Console, as shown at the bottom of
the screen shot in
Figure 4 – e-Support: e-Tag Claim
console enables you to check the status of your claims. To view the
details of the e-Tag limited warranty claim form, double-click any
record.
Note: e-Tag warranty claims are connected to the e-Support ID
number that is entered. Therefore, it is highly recommended that
only one person enter and manage the e-Tag warranty claims from
your dealership.
Console. This
March 2015
Page 67

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