Canon imagerunner advance C9075 PRO Service Manual page 5

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IV.
Educational Training ---------------------------------------------------------------------------- 29
A. Training Program Overview -------------------------------------------------------------------------- 29
B. Certification ------------------------------------------------------------------------------------------------ 30
C. Technician Training ------------------------------------------------------------------------------------- 30
1. Online Courses - Technician Training ------------------------------------------------------------- 31
2. Classroom - Technician Training -------------------------------------------------------------------- 31
3. Prerequisites --------------------------------------------------------------------------------------------- 32
4. Training Facilities --------------------------------------------------------------------------------------- 32
D. Service Materials ----------------------------------------------------------------------------------------- 32
E. Student Feedback and Course Follow-up -------------------------------------------------------- 32
V.
Servicing Notes ----------------------------------------------------------------------------------- 33
A. Power and Plug Requirements ---------------------------------------------------------------------- 33
B. Installation Weight & Dimensions ------------------------------------------------------------------ 35
C. Installation Space Requirements ------------------------------------------------------------------- 37
D. Estimated Installation Times ------------------------------------------------------------------------- 40
E. License Management System (LMS) --------------------------------------------------------------- 41
F. Recommended System Engineer Requirements----------------------------------------------- 42
G. Upgrading (Service Support Tool) ------------------------------------------------------------------ 43
1. Upgrade Functions: ------------------------------------------------------------------------------------- 43
2. Backup / Restore RAM Data ------------------------------------------------------------------------- 43
H. Computer Requirements for Upgrading ---------------------------------------------------------- 44
I.
Hard Disk Drive Handling ------------------------------------------------------------------------------ 45
J. Consumables ---------------------------------------------------------------------------------------------- 46
K. Periodically Replaced Parts -------------------------------------------------------------------------- 47
L. Consumable Parts --------------------------------------------------------------------------------------- 48
M. Main Engine Fixing Unit and ITB Unit ------------------------------------------------------------- 51
N. Periodic Replacement Parts -------------------------------------------------------------------------- 52
O. Periodic Maintenance ----------------------------------------------------------------------------------- 53
P. Special Tools ---------------------------------------------------------------------------------------------- 55
Q. Soft Counter ----------------------------------------------------------------------------------------------- 56
R. MEAP Counter -------------------------------------------------------------------------------------------- 57
VI.
Suggested End-User Customer Service Offerings ----------------------------------- 58
A. Monthly Copy Volume ---------------------------------------------------------------------------------- 58
B. Limited Warranty Support ----------------------------------------------------------------------------- 59
1. End-User Limited Warranty Conditions ------------------------------------------------------------ 59
2. GPR-32/33 Drum Unit Limited Warranty ---------------------------------------------------------- 59
3. Flat-Rate Program -------------------------------------------------------------------------------------- 60
4. Warranty Parts for Repair ----------------------------------------------------------------------------- 62
5. e-Tag ------------------------------------------------------------------------------------------------------- 64
6. Online Limited Warranty Credit Inquiry ------------------------------------------------------------ 66
C. Service Parts Availability ------------------------------------------------------------------------------ 70
D. Parts Support Program for ColorPASS-GX300 Server --------------------------------------- 71
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
Rev. 2
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
March 2015
Page iv

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