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There are a number of common issues that can affect the signal reception quality or the
operation of the SatKing ORBIT. The following sections address these issues and potential
solutions.
A. No function when you power on the controller
i.
Check again that all the cable connections have been made correctly.
Connection between the battery and controller.
Connection between the controller and the antenna. Make sure that the cable is plugged
into the correct port on the antenna.
ii.
Check if the power input cable has been damaged.
iii.
Check the battery polarities(+/-).
B. Failed to lock to the selected satellite
i.
Satellite signals can be blocked or degraded by buildings and trees.
Make sure there are no obstructions in a northerly direction, maybe move van slightly.
ii.
Select another satellite, VAST or FOXTEL both come from the same position but use different
parameters so changing the satellite will force the unit to search different parameters.
C. Mechanical problems
i.
If the antenna does not move into desired position,
Try to power OFF/ON again or remove the power jack from the controller and then re-connect.
ii.
If the antenna makes a noise whilst remaining static,
Try to power OFF/ON again or remove the power jack from the controller and then reconnect. If
problem persists, please contact your local distributor for assistance.
iii. If the system has been improperly wired, the system may not operate. Contact your local
dealer for assistance.
D. Terrestrial antenna (Also known as local antenna)
i.
We recommend that you retain your local antenna as there will be some locations where
there are trees blocking the satellite signal and there is no clear view of the sky but there is
adequate terrestrial TV signal available.
7. Troubleshooting
ENGLISH - 14
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