I-Fax Transmission Errors - Canon Color Universal Send Kit-Q1 Service Manual

Message
POP AUTH
authentication error
APOP authentication
error
No display
Cancelled.
Archive log is full
e-Signature Certificate
Access Error
Check to see if the
address is correct.
e-Certificate Validity
error
Count Limit for SEND
Trial
(no message)
<Memo>
This model does not have an E-Mail reception function, only an error mail reception function. Therefore, it can only print out text and i-Fax compliant TIFF at-
tachments. PDF and JPEG files cannot be printed out.

4.3.3 I-Fax Transmission errors

<I-Fax transmission error message and error codes>
Message
No display
No display
The number of
transmission
standby documents
must be reduced.
The number of
transmission
standby documents
and BOX
documents must be
reduced.
Erro Cause
r
code
#845 In an email or I-Fax transmission using POP
Before SMTP, the device attempted POP
Auth but an error occurred in the POP server
and failed in POP authentication.
#846 In an email or I-Fax transmission using POP
Before SMTP, the device attempted APOP of
POP authentication but an error occurred in
the APOP authentication and failed in POP
authentication.
#899 Operation completed normally.
#995 Transmission cancelled
#856 In the case of using job archive function, the
disk of the archive storage is full, causing the
send/receive job error.
#761 The encryption code used at time of PDF
transmission (bearing a user signature
prepared by MEAP authentication) prevents
transmission.
#762 e-mail is sent to an address for which
transmission is not permitted.
#766 The period of validity of the certificate used
for signature transmission has passed.
#769 The count has reached its limit at time of a
SEND trail session. (At time of reception, the
counter reading reaches the upper limit,
causing an error when transfer occurs.)
Error code Cause
#022 Address deleted or invalidated
during transmission reservation.
#099 A user canceled the
transmission.
#702 HD full (work area)
#703 HD full (work area)
Remedy
- Check POP Address and POP Password settings of Additional Functions.
- Check the POP authentication settings in the POP server.
- Cancel the selection of POP AUTH for POP AUTH Method.
- Turn POP Authentication before Sending option off not to use POP Before
SMTP.
- Check POP Address and POP Password settings of Additional Functions.
- Check the APOP settings in the POP server.
- Cancel the selection of APOP for POP AUTH Method.
- Turn POP Authentication before Sending option off not to use POP Before
SMTP.
This error code indicates that transmission as far as the SMTP server was
completed normally, but delivery cannot be confirmed. Except when delivery
confirmation is performed in I-Fax Full mode, confirmation is displayed on the
I-Fax/E-Mail transmission side. The only way to judge whether transmission has
been completed normally is to see whether there has been an error mail reception
printout.
- Retransmit as necessary.
Retrieve the archive log to the server.
Install the appropriate user certificate or machine certificate properly.
Check to see if the target of transmission is correct.
Check to see if the domain (in user mode) is one for which transmission is
permitted.
Do not transmit to an address for which transmission has not been authorized..
Use a certificate whose period of validity is still good.
If necessary, set the time correctly.
After the maximum number of SEND trial sessions has been exceeded, an
attempt has been made for SEND transmission.
T-4-5
Remedy
- Retransmit deleted address.
- Check that a group address is specified as
the transfer destination and that it contains a
valid address.
- Check that a group address is specified as
the transfer destination and whether it
contains local print or fax box only.
- Check whether the specified transfer
destination address has been deleted.
- Send the data again.
- Wait a while then retry.
- Stop broadcast transmission with other
protocols.
- Wait a while then retry.
- Stop broadcast transmission with other
protocols.
- Delete documents from the BOX to free up
HD space.
Chapter 4
0020-7986
4-17