Canon Color Universal Send Kit-Q1 Service Manual page 80

Chapter 4
Message
The address is not
in the address list.
Data size too big.
Address table not
available.
No connection
No response
Check TCP/IP
Check server
Cannot find server #802
Check address
POP server
connection error
POP server address
error
No display
4-18
Error code Cause
#704 Address book search error.
#705 Transmission data size too big.
#706 Remote UI or other transmission
components using address book,
so it cannot be referenced.
#752 DNS/SMTP server setting error
(SMTP connection error)
#753 Network error(Socket
Write,Selecterror,etc.)
#755 - IP address set to 0.0.0.0. In the
following two situations, the IP
address is 0.0.0.0.
1) Address could not be obtained
from DHCP, BOOTP, RARP.
2) Unit launched in IP fixed
mode(keys 1+7 to enter
FIXIPmode).
- TCP/IP protocol stack
resources insufficient. Even
with internal retry (5 times),
transmission failed.
#801 Error returned from SMTP
server during SMTP session.
Or, command timeout error
generated.
DNS/SMTP setting error(DNS
server connection error)
#806 Address wrongly searched on
SMTP protocol.
#810 Cannot connect to POP server
when attempting POP Before
SMTP transmission.
#813 Password, user account error
when attempting POP Before
SMTP transmission.
#830 DSN error notification received.
The DSN error notification is
sent to the transmission source
by the SMTP server and the iR
machine programmed for SMTP
reception during an ESMTP-
enabled transfer path whenever
the destination address and the
other party's conditions settings
are wrong, or when the
transmitted document's data size
exceeds the permitted SMTP
server range.
Remedy
- Check the address book settings.
- Reduce number of pages for transmission
or lower resolution.
- Image data size for one page has exceeded
the user mode setting.
- Reset user mode transmission upper limit.
- Wait a while then retry.
- Reprogramme the user mode settings.
(domain name, E-Mail address, DNS, mail
server)
- Check that the SMTP server is operating
properly.
Check cable and connectors.
- Set the IP address correctly or set DHCP,
RARP, BOOTP environments to operate
properly.
- Turn power OFF/ON.
-Check mail server
-Check the network traffic.
Reprogramme the user mode settings.
(domain name, E-Mail address, DNS, mail
server)Check that the DNS server is
operating normally.
Check address
- Reprogramme user mode settings (POP,
DNS server name)
- Check POP server operation.
- Check DNS server operation.
- Check POP user name, password. - Check
POP server account.
- Check the destination address.
- Set the transmission data size so that it does
not exceed the SMTP server's limit.
- Programme the transmission other party's
conditions so that they can be processed by
the receiver.