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Canon Multi-PDL Printer Kit-E1 Service Manual

Imagerunner ir2270; imagerunner ir2870; imagerunner ir3570; imagerunner ir4570
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SERVICE
MANUAL
COPYRIGHT 2004 CANON INC.
imageRUNNER
iR2270/2870/
3570/4570
Multi-PDL
Printer Kit-E1
DU7-1133-000
SEPT. 2004
REV. 0
CANON imageRUNNER Multi-PDL Printer Kit-E1 REV. 0 PRINTED IN U.S.A.

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  Summary of Contents for Canon Multi-PDL Printer Kit-E1

  • Page 1 3570/4570 Multi-PDL Printer Kit-E1 SERVICE MANUAL DU7-1133-000 SEPT. 2004 REV. 0 COPYRIGHT 2004 CANON INC. CANON imageRUNNER Multi-PDL Printer Kit-E1 REV. 0 PRINTED IN U.S.A.
  • Page 2 This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 3 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 4 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.  In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow indicates the direction of the electric signal.
  • Page 5: Table Of Contents

    1.2.2 PCL Printer Driver ....................1-3 1.2.3 PS Printer Driver....................1-4 Chapter 2 Functions 2.1 New Function......................2-1 2.1.1 Canon Driver Information Assist Service (DIAS)..........2-1 2.1.2 FTP Printing......................2-3 2.1.3 PS-MODE ......................2-6 2.1.4 Halftone Settings....................2-6 2.1.5 Secured Print Jobs....................2-7 2.1.6 Up to 50 mm of Gutter..................
  • Page 6: Chapter 1 Specifications

    Chapter 1   Specifications...
  • Page 7 Contents Contents 1.1 Product composition...................1-1 1.1.1 Product Composition (USA) ...............1-1 1.2 Specifications .....................1-2 1.2.1 Specifications ..................1-2 1.2.2 PCL Printer Driver ................1-3 1.2.3 PS Printer Driver .................1-4...
  • Page 8: Product Composition

    Chapter 1 1.1 Product composition 1.1.1 Product Composition (USA) 0008-5248 Multi-PDL Printer Kit-E1 USA F-1-1 [1] Boot ROM (type N)................1 pc. [2] User Software CD-ROM Unit (English)..........1 pc. [3] N/W ScanGear CD-ROM (English)..........1 pc. [4] Release Note (English)..............1 pc. [5] N/W Quick Start Guide (English).............1 pc.
  • Page 9: Specifications

    Chapter 1   1.2 Specifications 1.2.1 Specifications 0008-5245 The main specifications and features of the kit are as shown below. <Characteristics> - printing is virtually immediate - output is close to screen display T-1-1 Specifications Data processing 600 dpi resolution Effective print area main scanning direction: 1/6 inch sub scanning direction: 1/6 inch...
  • Page 10 Chapter 1 Non-default paper T-1-2 User-defined paper minimum 90.53 mm× 131.53 mm maximum 288.53 mm × 423.53 mm minimum 94.00 mm × 135.00 mm maximum 292.00 mm × 427.00 mm Note: The value in parentheses indicates the area in mm2. - The height and width can be specified by 1/10 mm(Except US)or 1/100 inch(US).
  • Page 11: Pcl Printer Driver

    Chapter 1   1.2.2 PCL Printer Driver 0008-5666 FONT HANDLING: ・PCL5e/5c   HP-GL/2 Mode    Texts are handled in the PCL mode, or in the HP-GL/2 mode if:    1. Characters are clipped.    2.Characters are rotated.    Supported typefaces include:    1. Standard    2. Italic    3.
  • Page 12: Ps Printer Driver

    Chapter 1 1.2.3 PS Printer Driver 0008-5667 Target Printer: Apple LaserWriter8500 for command OKI MICROLINE800PS2LT for print quality Target PDL: Adobe PostScript Level3 3011 Note. Omit advanced feature of RedBook. FONT HANDLING: PostScript PDL boards support the following font types. Type 0, 1, 2, 3, 4, 5, 6, 9, 10, 11, 14, 32 and 42 IDFontType 0, 1, 2 and 4...
  • Page 13: Chapter 2 Functions

      Chapter 2 Functions...
  • Page 14 Contents Contents 2.1 New Function .....................2-1 2.1.1 Canon Driver Information Assist Service (DIAS) ......2-1 2.1.2 FTP Printing ..................2-3 2.1.3 PS-MODE ...................2-6 2.1.4 Halftone Settings.................2-6 2.1.5 Secured Print Jobs ................2-7 2.1.6 Up to 50 mm of Gutter ..............2-11 2.1.7 Processing on System................2-13...
  • Page 15: New Function

    Chapter 2 2.1 New Function 2.1.1 Canon Driver Information Assist Service (DIAS) 0008-5246 This is a subset version of the Netspot Suite Service, supporting Driver only: we have selected Driver's functions (mainly, the functions to acquire Device configuration information) and redesigned them. The DIAS has the following functions: - To acquire Device configuration information (acquisition when setting up Printer Property.)
  • Page 16 (LPT/USB) and Terminal Service introduction 3, WinXP Home/Professional Edition/ServerOS 2003 Family (X86:All)/ At the time of Local Port connection (LPT/USB) and Terminal Service introduction About the version indication The same Driver version indication as the one via Netspot Suite Service appears only when communicating with Device via DIAS (Service) (i.e., when connected through a shared printer).
  • Page 17: Ftp Printing

    Chapter 2 2000/NT/Server2003, this folder name is to be '%SystemRoot%\system32'.) AuPort.exe NBCBTNT.dll / NBCBT95.dll NBPORTNT.exe / NBPORT95.exe NBLOCALT.dll nbcbtspt.dat Method of confirming when CBT is deleted The following message is displayed. "Failed to obtain device information Make sure no printer error occurred and printout port setting is correct."...
  • Page 18 Chapter 2   F-2-1 Commands The FTP server complies with the RFC 959 -- File Transfer Protocol -- but provides only printing function. Thus the server does not support other functions required as a RFC 959 compliant server. The commands available for the FTP client are "user," "password," "bin," "put,"...
  • Page 19 - This function is featured mainly to print prn files output from PDL drivers. The device processes text files and the like as it receives data in LPR (and does not properly print depending on settings.) The device of PostScript-compatible model can print PDF files, compatible with PDF V1.3.
  • Page 20: Ps-Mode

    Chapter 2   have left the connection for 300 seconds or more after logging in. The data port time-out is 60 minutes. If a data transmission takes more than 60 minutes, the connection is automatically disconnected. 2.1.3 PS-MODE 0008-5388 Halftone compatibility for iR2200/3300/2800 PS3 Only - Service Mode Level 2 COPIER >...
  • Page 21: Secured Print Jobs

    Chapter 2 F-2-3 Only for monochrome PS printers, it will be possible to specify the halftone screen frequency and angle. For that, in the “Halftone Settings” section in the “Quality” tab, the “Custom” radio button and the “Settings” buttonwill be provided. The “Settings”...
  • Page 22 Chapter 2   b) Job execution and pending PDL print job sent to the device as the Secured Print job is compiled on the job queue like the normal PDL print job. Then, it is rasterized by PDL interpreter, saved in the image server as the document image file and becomes pending here.
  • Page 23 which Secured Print is specified, are finished. g) Specifications and Limitations on Secured Print Jobs The limitations on Secured Print jobs are listed as follows. - Once data of a Secured Print job is printed, it is immediately deleted and cannot be printed any more.
  • Page 24 F-2-4 F-2-5...
  • Page 25: Up To 50 Mm Of Gutter

    Chapter 2 F-2-6 F-2-7 2.1.6 Up to 50 mm of Gutter 0008-5626 Up to 50 mm of the gutter can be specified. The gutter can be adjusted within a range from 2-11...
  • Page 26 Chapter 2   -50 mm to 50 mm in 1 mm increments. The local UI and the print driver have the controls for the gutter settings. The image is shifted to the width value specified for gutter, making a margin. If the shift causes the image to overflow from the printable area, the overflowing area is missing from the print results.
  • Page 27: Processing On System

    Chapter 2 US: 0.0 to 2.0 inches UK: 0.0 to 50.0 mm 2.1.7 Processing on System 0008-5622 Processing after Power Shutdown If the power is shut down during PDL data processing, all the image data temporarily stored in the hard disk drive to be printed or stored in Mail Boxes are destroyed and the jobs are canceled.
  • Page 28   Chapter 3 Parts Replacement Procedure...
  • Page 29 Contents Contents 3.1 Points to Note About Installation...............3-1 3.1.1 Precaution for installation ..............3-1 3.2 Checking components ................3-2 3.2.1 Checking the Contents ................3-2 3.3 Installation procedure.................3-4 3.3.1 Installation...................3-4...
  • Page 30: Points To Note About Installation

    Chapter 3 3.1 Points to Note About Installation 3.1.1 Precaution for installation 0007-7266 To install the Kit, you will need a separately available expansion RAM (256 MB) (Except USA).
  • Page 31: Checking Components

    Chapter 3   3.2 Checking components 3.2.1 Checking the Contents 0007-7268 Multi-PDL Printer Kit-E1 USA F-3-1 [1] Boot ROM (type N)................1 pc. [2] User Software CD-ROM Unit (English)..........1 pc. [3] N/W ScanGear CD-ROM (English)..........1 pc. [4] Release Note (English)..............1 pc. [5] N/W Quick Start Guide (English).............1 pc.
  • Page 32 Chapter 3 F-3-2 [1] BootROM (type N)....................1 pc. [2] User Software CD-ROM Unit (English, French, German, Italian, Spanish)..1 pc. [3] N/W ScanGear CD-ROM (English, French, German, Italian, Spanish)....1 pc. [4] Release Note (English, French, German, Italian)..........1 pc. [5] N/W Quick Start Guide (English, French, German, Italian)......1 pc. [6] User's Manual CD-ROM (English, French, German, Italian)......1 pc.
  • Page 33: Installation Procedure

    Chapter 3   3.3 Installation procedure 3.3.1 Installation 0007-7276 1. Turning Off the Host Machine Before starting the work, be sure to perform the following on the host machine in strict order: 1. Hold down on the control panel power switch for 3 sec or more. 2.
  • Page 34 Chapter 3 2. Installation 1) Remove the 4 screws [1]. 2) Loosen the 2 screws [2]. F-3-4 3) Pull the face cover [1] in upward direction to detach. F-3-5...
  • Page 35 Chapter 3   4) Push the locking lever [1] to detach the boot ROM [2]. F-3-6 5) Fit the included boot ROM [1] in place. F-3-7 6) Attach the face cover using 4 screws. 7) Tighten the 2 screws loosened in step 2). 8) Connect the host machine's power cable (to the wall outlet).
  • Page 37 3570/4570 UFRII Printer Kit-E3 SERVICE MANUAL DU7-1133-000 SEPT. 2004 REV. 0 COPYRIGHT 2004 CANON INC. CANON imageRUNNER UFRII Printer Kit-E3 REV. 0 PRINTED IN U.S.A.
  • Page 38 This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 39 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 40 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.  In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow indicates the direction of the electric signal.
  • Page 41 1.2.2 UFR II Printer Driver..................1-3 Chapter 2 Functions 2.1 New Function......................2-1 2.1.1 Flow of Image Data .................... 2-1 2.1.2 Canon Driver Information Assist Service (DIAS)..........2-1 2.1.3 FTP Printing......................2-3 2.1.4 Secured Print Jobs....................2-6 2.1.5 Up to 50 mm of Gutter..................2-10 2.1.6 Load Balancing ....................
  • Page 42: Chapter 1 Specifications

    Chapter 1   Specifications...
  • Page 43 Contents Contents 1.1 Product composition...................1-1 1.1.1 Product Composition (USA) ...............1-1 1.2 Specifications .....................1-2 1.2.1 Specification..................1-2 1.2.2 UFR II Printer Driver ................1-3...
  • Page 44: Product Composition

    Chapter 1 1.1 Product composition 1.1.1 Product Composition (USA) 0008-5508 UFR II Printer Kit-E3 F-1-1 [1] BOOT ROM(type P)........1 pc. [2] User Software CD-ROM......1 pc. [3] N/W ScanGear CD-ROM......1 pc. [4] Release Note..........1 pc. [5] N/W Quick Start Guide......1 pc. [6] User Manual CD-ROM......1 pc.
  • Page 45: Specifications

    Chapter 1   1.2 Specifications 1.2.1 Specification 0008-5607 The UFR II assigns print processing loads to the print driver and the print controller for high-speed, low-cost outputs. Advantages - While the features are enhanced, the memory usage can be saved supporting both page and band descriptions.
  • Page 46: Ufr Ii Printer Driver

    Chapter 1 F-1-2 -Even if Print with Upper Left of Sheet as Starting Point option is selected, marginal areas of the data for a page are missing in some print results. To solve this problem, adjust the scaling so that the data fit into the printable area and print the data again. 1.2.2 UFR II Printer Driver 0008-5512 Support Environment (OS/Software)
  • Page 47 Chapter 1   Windows XP Home Edition/Professional Edition Intel Pentium 233MHz or better processor Memor 64MB or larger 1.5GB or larger Windows Server 2003 Standard Edition/Enterprise Edition Intel Pentium 233MHz or better processor Memor 256MB or larger 1.5GB or larger Font Handling: Device fonts are not used as the printing uses the UFR II driver.
  • Page 48 Chapter 1 T-1-3 Paper Name Paper Size (mm) Width length 297.0 420.0 210.0 297.0 148.5 210.0 11 x 17 279.4 431.8 LEGAL 215.9 355.6 LETTER 215.9 279.4 STATEMENT 139.7 215.9 EXECUTIVE 184.2 266.7 EXEC 184.2 266.7 COM10 104.7 241.3 MONARCH 98.4 190.5 ISO-C5...
  • Page 49 Chapter 1   do so, see the instructions on registering user-defined paper sizes for individual operating systems. When an area-specific paper size is manually set up under [Form to Tray Assignment] of the driver UI, or if the size obtained by running dynamic configuration happens to be an area-specific paper size, the driver operates in the corresponding mode.
  • Page 50 Chapter 1 T-1-6 Paper Type Paper Size PLAIN A3,B4,A4/A4R,B5,B5R,A5R,11x17,LGL.LTR/ COLOR LTRR,STMTR,EXEC,Officio,User-defined paper RECYCLED PREPUNCHED HEAVY A3,B4,A4/A4R,B5,B5R,A5R,11x17,LGL.LTR/ BOND LTRR,STMTR,EXEC,User-defined paper LABELS Tracing Paper A4,LTR ENVELOPE COM10,MONARCH,C5ISO,B5ISO,DL Finishing: T-1-7 Finisher Rotate Shift Staple Punch Saddle None Inner2way Tray Finisher-S1 Finisher-Q3 Saddle Finisher-Q4 N/A : not available...
  • Page 51: Chapter 2 Functions

      Chapter 2 Functions...
  • Page 52 Contents Contents 2.1 New Function .....................2-1 2.1.1 Flow of Image Data ................2-1 2.1.2 Canon Driver Information Assist Service (DIAS) ......2-1 2.1.3 FTP Printing ..................2-3 2.1.4 Secured Print Jobs ................2-6 2.1.5 Up to 50 mm of Gutter ..............2-10 2.1.6 Load Balancing .................2-12 2.1.7 Processing on System................2-13...
  • Page 53: New Function

    Work Memory Controller F-2-1 2.1.2 Canon Driver Information Assist Service (DIAS) 0008-5590 This is a subset version of the Netspot Suite Service, supporting Driver only: we have selected Driver's functions (mainly, the functions to acquire Device configuration information) and redesigned them. The DIAS has the following functions: - To acquire Device configuration information (acquisition when setting up Printer Property.)
  • Page 54 Chapter 2   Characteristics of DIAS - Local printer can acquire the configuration information in DIAS (DLL) only. Local printer means a printer that is "Peer to Peer" connected with Local PC via LPR/IPP/ Centronics Cable/USB and that Spooler (Print queue) appears on the Local PC. - Shared printer needs to have DIAS (Service) installed on printer server.
  • Page 55: Ftp Printing

    Chapter 2 - Reinstall DIAS after the uninstallation is complete. (Reinstallation of DIAS is enabled via Installer.) - Update NetSpot Suite Service to the latest version (v3.40 and later). Former versions of NetSpot Suite Service v3.40 PS Printer Driver v2.10 and former PCL5e Printer Driver v6.11 and former PCL5c Printer Driver v6.11 and former PCL6 Printer Driver v6.11 and former...
  • Page 56 Chapter 2   F-2-2 Commands The FTP server complies with the RFC 959 -- File Transfer Protocol -- but provides only printing function. Thus the server does not support other functions required as a RFC 959 compliant server. The commands available for the FTP client are "user," "password," "bin," "put,"...
  • Page 57 Chapter 2 - This function is featured mainly to print prn files output from PDL drivers. The device processes text files and the like as it receives data in LPR (and does not properly print depending on settings.) The device of PostScript-compatible model can print PDF files, compatible with PDF V1.3.
  • Page 58: Secured Print Jobs

    Chapter 2   have left the connection for 300 seconds or more after logging in. The data port time-out is 60 minutes. If a data transmission takes more than 60 minutes, the connection is automatically disconnected. 2.1.4 Secured Print Jobs 0008-5624 Overview: Secured Print is the function that a password is provided to the PDL print job and it is sent...
  • Page 59 Chapter 2 driver, etc., such as paper supply/output, the number of copies and finishing information. When the processing is completed and all documents are output, the documents and job information stored in the image server are deleted. e) Operations for Secured Print jobs Like other print jobs, Secured Print jobs can be deleted, interrupted, restarted and promoted by operating from the status screen of the print job.
  • Page 60 Chapter 2   - Up to 50 Secured Print jobs of image data being rendered and left unprinted can be stored. F-2-3...
  • Page 61 Chapter 2 F-2-4...
  • Page 62 Chapter 2   F-2-5 F-2-6 2-10...
  • Page 63: Up To 50 Mm Of Gutter

    Chapter 2 2.1.5 Up to 50 mm of Gutter 0008-5626 Up to 50 mm of the gutter can be specified. The gutter can be adjusted within a range from -50 mm to 50 mm in 1 mm increments. The local UI and the print driver have the controls for the gutter settings.
  • Page 64: Load Balancing

    Chapter 2   The gutter width range changed to 0-50 mm. US: 0.0 to 2.0 inches UK: 0.0 to 50.0 mm 2.1.6 Load Balancing 0008-5627 The UFR II is designed to balance the loads of the print driver and the controller of the printer for optimized processing.
  • Page 65: Processing On System

    Chapter 2 <I nterpret> <Rende r> <Compress> Application Band Display List Spo ol Memory UFR II UFR II Memory Eng- inter- driver preter Spooler page mode- UFR II L oad Balance L oad Balance F-2-10 2.1.7 Processing on System 0008-5622 Processing after Power Shutdown If the power is shut down during PDL data processing, all the image data temporarily stored in the hard disk drive to be printed or stored in Mail Boxes are destroyed and the jobs are...
  • Page 66: Sleep Processing

    Chapter 2   2.1.8 Sleep Processing 0008-5707 Sleep Processing The 1 W power consumption mode is employed as Sleep 3 in the printers that supports the UFR II. Of network interrupts, whereas a traditional printer restores when receiving packets addressed to it, new printer restores when receiving either of the following packets. - ARP packets - Packets addressed to the printer - Broadcast packets for SNMP search with specific patterns...
  • Page 67   Chapter 3 Parts Replacement Procedure...
  • Page 68 Contents Contents 3.1 Points to Note About Installation...............3-1 3.1.1 Precaution for installation ..............3-1 3.2 Checking components ................3-2 3.2.1 Checking the Contents(USA)..............3-2...
  • Page 69: Chapter 3 Installation

    Chapter 3 3.1 Points to Note About Installation 3.1.1 Precaution for installation 0008-5601 If you are installing the Kit to a host machine to which any additional MEAP application has been installed, you will also need a separately available expansion RAM (256 MB; this holds true if you are planning to install any additional MEAP application program later).
  • Page 70 Chapter 3   3.2 Checking components 3.2.1 Checking the Contents(USA) 0008-5602 F-3-1 [1] BOOT ROM(type P)........1 pc. [2] User Software CD-ROM......1 pc. [3] N/W ScanGear CD-ROM......1 pc. [4] Release Note..........1 pc. [5] N/W Quick Start Guide......1 pc. [6] User Manual CD-ROM......1 pc.

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