Warranty Parts For Repair - Canon imagerunner advance C5255 Service Manual

Canon
4.

Warranty Parts for Repair

The APRFs (Authorized Parts Repair Facilities) are authorized by Canon
USA to repair circuit boards for various Canon products. The APRF
program is designed to help your dealership reduce service costs by
having circuit boards repaired instead of purchasing brand new boards.
Each circuit board is live tested and updated to the latest firmware version
prior to returning it to your dealership.
Parts specified on the Canon USA Repairable Parts List must be prepaid
and shipped directly to one of the following Authorized Parts Repair
Facilities. Log on to the Canon USA
the Canon USA Repairable Parts List. Go to the Warranty tab, Part Repair
Facilities, Repairable Parts List. See
Parts Repair Facilities
Table 41 – Authorized Part Repair Facilities
Hytec Dealer Services, Inc.
3600 Vineland Road (Suite 121)
Orlando, FL 32811
Telephone: 1-407-297-1001
Customer Service:1-800-883-1001
Technical Support: 1-888-883-2001
Fax: 1-407-297-4310
Repairable parts (under warranty) are repaired free-of-charge by the
APRFs. Usually, the turnaround time is approximately five (5) business
days. Once repaired and tested, the parts are shipped back to your
dealership via UPS Ground.
If a part is not repairable, the APRF will contact your dealership, and
Canon USA's Warranty Control Section will issue a credit to your account.
To check the status of your part, please contact the APRF.
The Repairable Parts List index is in the Warranty section of the
e-Support Center Web
shown below, for the most current list.
imageRUNNER ADVANCE C5200 Series Service Guide
Revision 3
imageRUNNER ADVANCE C5200 Series Service Guide
e-Support Center Web Site
Figure 8 – e-Support: Authorized
for more details.
Nation-Wide Repair Service, Inc.
16151 Foster Street
Overland Park, KS 66085
Customer Service: 1-866-655-8676
Technical Support: 1-800-798-1814
Fax: 1-913-631-8372
Site, select from the Repairable Parts List, as
to view
March 2014
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