HiTi Digital Pringo P231 Service Manual
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HiTi Digital Pringo P231 Service Manual

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CONFIDENTIAL
1
Pringo

Service Guide

Version: 1.0

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Summary of Contents for HiTi Digital Pringo P231

  • Page 1: Service Guide

    CONFIDENTIAL Pringo Service Guide Version: 1.0...

  • Page 2: Step

    CONFIDENTIAL Revision History Date Revision Description Remark 17-July-2013 Specification 23-Aug-2013 Basic chapters of the service guide 14-Sep-2013 Assembly and Disassembly added 26-Sep-2013 Add HW theory, Assembly/Disassembly 1-Oct-2013 First Release...

  • Page 3: Table Of Contents

    CONFIDENTIAL Outlines: CHAPTER 1: INTRODUCTION ..........4 CHAPTER 2: SPECIFICATIONS ..........5 CHAPTER 3: OPERATION THEORY & ANATOMY....6 CHAPTER 4: DISASSEMBLY & ASSEMBLY ......15 CHAPTER 5: ADJUSTMENT............39 CHAPTER 6: GEAR LIST ............44 CHAPTER 7: ERROR MESSAGE ..........46 CHAPTER 8: CONTACT INFORMATION ......51...

  • Page 4: Chapter 1: Introduction

    CONFIDENTIAL Chapter 1: Introduction This document contains operation theory and parts replacement procedures that are intended to ease the task of transportation, usage, maintenance and parts replacement.

  • Page 5: Chapter 2: Specifications

    CONFIDENTIAL Chapter 2: Specifications Item Description Pringo -P231 Model name Resolution 290 dpi 65 secs Print speed Print size 54x86mm (2" x 3" ) Battery life* Up to 10 sheets 1.5 hours Battery charging time Battery 550 mAh Li-polymer Connectivity WiFi (Peer-to-Peer) Compatible device iOS , Android...

  • Page 6: Chapter 3: Operation Theory & Anatomy

    CONFIDENTIAL Chapter 3: Operation Theory & Anatomy The circuit of P231 contain four parts: Main Board, Motors, LED & Sensors and WiFi Module. The battery is two series(2S) and the capacity is 550 mAH. The voltage of battery is from 8.4V (Battery full) to 6V (cut off).
  • Page 7 CONFIDENTIAL On-chip 16-bit AFE. On-chip 10-bit ADC. On-chip DAC for video output. Generic Scanner interface. Generic Inkjet printer interface. Generic Motor Control interface. 8/16-bit wide System Bus interface to interface to ROM, SRAM and other external devices. Memory Card support. USB 2.0 Hi-Speed compliant device port.
  • Page 8 CONFIDENTIAL Nor Flash This Nor Flash is SPI Serial Flash, 64Mbit flash memory is to store the firmware code and etc. Single Power Supply Operation 2.7 to 3.6 volt for read, erase, and program operations Serial Peripheral Interface compatible -- Mode 0 and Mode 3 67,108,864 x 1 bit structure or 33,554,432 x 2 bits (Dual Output mode) structure 2048 Equal Sectors with 4K byte each Any Sector can be erased individually...

  • Page 9: Cam Motor

    CONFIDENTIAL Symptom of TPH pixel fail Motors Cam motor Cam motor is a bipolar motor and driven by driver IC DRV8821. DRV8821 is designed to drive dual bipolar stepping motor and includes pulse-width-modulation (PWM) control of ouput current to 1.5A MAX.
  • Page 10 CONFIDENTIAL Capstan motor Capsten motor is a bipolar motor and driven by driver IC DRV8821. DRV8821 is designed to drive dual bipolar stepping motor and includes pulse-width-modulation (PWM) control of ouput current to 1.5A MAX For PWM control, the maximum output current is determined by user' s selection of a reference voltage and sensing resistor.
  • Page 11 CONFIDENTIAL Ribbon LED/Sensor Infarred Sensor. It detects ribbon color Y, M, C, S and O, which are index as double or single black bar individually. Yellow Frame Searching: detect 2 black bars. Other frames (M C G O) Searching: detect 1 black bar. WiFi Module WM1020WU is a WLAN 11n USB module, which fully supports the features and functional compliance of IEEE 802.11N, E and I standards.

  • Page 12: Location Of Major Parts

    CONFIDENTIAL Mechanism & Movements Basic functions for the mechanism as shown below, these are basic but essential for the printer movement. Function layout Location of major parts...

  • Page 13: Printing Process

    CONFIDENTIAL Printing Process Job tart Move Cam to Move Cam to Print Y Seach RBN Move Cam to Error !! Ribbon Out Move Cam to Search RBN M,C,G,O Move Cam to Paper feeding Print M,C,G.O LE sensor Job finished ? Move Cam to Move Cam to Position...
  • Page 14 CONFIDENTIAL Paper Path Ribbon Movement Mechanism...

  • Page 15: Chapter 4: Disassembly & Assembly

    CONFIDENTIAL Chapter 4: Disassembly & Assembly Safety Instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the printer. Before disassembly, the printer should be power off and remove the battery pack and adpater. Any PCB that is damage because of mishandling and disassembly will be judged as “out-of-warranty”.
  • Page 16 CONFIDENTIAL Maintenance Parts Replacement Procedures 46.P3003.001 Parts Name ASSY_PRINGO P231 TOP Part No. CASE WHITE – SPARE 46.P3004.001 ASSY_PRINGO P231 BOTTOM CASE WHITE – SPARE 46.P3002.001 ASSY_PRINGO P231 MID FRAME-SPARE 46.P3001.001 ASSY_PRINGO P231 PAPER DOOR WHITE-SPARE Screwdriver Procedure No. Tools Position Name for later disassembly identification: TOP CASE BOTTOM CASE...
  • Page 17 CONFIDENTIAL Step 1 Turn the printer to the front side and open the ribbon door by pressing the ribbon door button. Step 2 Gently pull the casing backward to release from the linkage hooks. Close door after removing the casing.
  • Page 18 CONFIDENTIAL Step 3 Turn the printer to the front side and push in the hooks below and pull the case upward with a PVC CR-80 card and circle it through all sides of the printer until the case is loosen.
  • Page 19 CONFIDENTIAL Step 4 Take TOP CASE out. Step 5 Unscrew two screws to take PAPER DOOR out.
  • Page 20 CONFIDENTIAL Step 6 Pull the top of MID FRAME, so you can move hooks of BOTTOM CASE up with the PVC CR-80 Card. Step 7 After the hooks of the BOTTOM CASE are loosen then pull it out from MID FRAME.
  • Page 21 CONFIDENTIAL Maintenance Parts Replacement Procedures 46.P3005.001 Parts Name ASSY_PRINGO P231 TPH SPARE Part No. Procedure No. Screwdriver Tools Step 1 After opening the printer cases according to procedure 1, then open linkage door by pulling the handle show below. Step 2 Disconnect the cable shown below.
  • Page 22 CONFIDENTIAL Step 3 Take off c-ring and gear. Step 4 Take off the C-Ring on both sides of the linkage shown below. Step 5 Pull the linkage crank out, but remember that the cable is rouned over the crank for assemblying the TPH ASSY back into the printer (watch out washers which located at holes of both sides).
  • Page 23 CONFIDENTIAL Notice : Please check the position of these 2 washers during assembly; they need to be positioned as below pictures: (away from the ribbon cartridge, so it doesn’t interfere)
  • Page 24 CONFIDENTIAL Maintenance Parts Replacement Procedures 45.P30R4.011 Parts Name SNR BD RBN 011 POCKET Part No. PRINTER ROHS Procedure No. Screwdriver Tools Step 1 Follow Procedure No. 1 to remove cases. Step 2 Bend plastic cover to take it off. Step 3 Disconnect flat cable from Main Board.
  • Page 25 CONFIDENTIAL Maintenance Parts Replacement Procedures 45.P30R3.011 Parts Name SNR BD LE 011 POCKET PRINTER Part No. ROHS Procedure No. Screwdriver Tools Step 1 Follow Procedure No. 1 to remove cases. Step 2 Disconnect flat cable from Main Board, and unscrew it then take the Leading Edge (LE) Sensor Board out.
  • Page 26 CONFIDENTIAL Maintenance Parts Replacement Procedures 46.P3001.R01 Parts Name ASM MAIN BD R01 POCKET Part No. PRINTER ROHS Procedure No. Screwdriver Tools Step 1 Follow Procedure No. 1 to remove cases. Step 2 Disconnect flat cables of TPH ASSY, Leading Edge Sensor Board, Ribbon Sensor Board and Motor Board.
  • Page 27 CONFIDENTIAL Maintenance Parts Replacement Procedures 45.P30R6.011 Parts Name MOTOR BD M15SP-2N 011 Part No. POCKET PRINTER ROHS Procedure No. Screwdriver Tools Step 1 Follow Procedure No. 1 to remove cases. Step 2 Disconnect cable from Main Board. Step 3 Remove C-rings. Take 3 gears off then unscrew two screws.
  • Page 28 CONFIDENTIAL Step 4 Unscrew 2 screws to take Motor Board out. Note: the motor screws are shorter than the other ones for casing and mainboard For Other For Motor...
  • Page 29 CONFIDENTIAL Maintenance Parts Replacement Procedures 59.P3001.001 Parts Name ROLLER_PLATEN_PK Part No. 53.P3002.001 ASSY_PINCH_PK Procedure No. Screwdriver Tools Step 1 Follow procedure 1, 2, 5 and 6 to remove cases, ASSY TPH, Main Board and Motors. After Before Step 2 Take springs off. Step 3 Take c-rings out to remove gears.
  • Page 30 CONFIDENTIAL Step 4 Unscrew 3 screws then remove stopper to take metal pad and bushing off. Step 5 Remove c-ring to remove Metal Frame (LEFT) and the screw in the ribbon holder. Bushing Metal Frame (LEFT) Stopper Metal Pad...
  • Page 31 CONFIDENTIAL Step 6 After removing Metal Frame (LEFT) you can directly pull Platen Roller, Pinch Roller and Peeler Bar out. Pull from Metal Frame (RIGHT) side Pull from Metal Frame (LEFT) side...
  • Page 32 CONFIDENTIAL Maintenance Parts Replacement Procedures CAPSTAN_PK 53.P3001.001 Parts Name Part No. Procedure No. Screwdriver Tools Step 1 Follow procedure 1, 2, 5, 6 and 7 (Step 1~Step 5) to remove cases, ASSY TPH, Main Board, Motors and Metal Frame (LEFT). Step 2 Remove c-ring and pad then take belt out.
  • Page 33 CONFIDENTIAL Step 4 Pull Capstan Roller out from Metal Frame (LEFT) side. Pull from Metal Frame (LEFT) side Note metal pads which are under the gear will get off at the same time.
  • Page 34 CONFIDENTIAL Maintenance Parts Replacement Procedures 59.P3002.001 Parts Name ROLLER_FEED_PK Part No. Procedure No. Screwdriver Tools Step 1 Follow procedure 1, 2, 5, 6 and 7 (Step 1~Step 5) to remove cases, ASSY TPH, Main Board, Motors and Metal Frame (LEFT). Step 2 Take spring off.
  • Page 35 CONFIDENTIAL Step 3 Pull Feed Roller out from the gap of plastic holder.
  • Page 36 CONFIDENTIAL Assembly Tips Tip 1 Let Metal Frame (RIGHT) lay on the desk. Hold Capstan Roller, Pinch Roller, Platen Roller and Feed Roller (No need to install Peeler Bar at this moment). Tip 2 Install Metal Frame (LEFT). Make sure to install Capstan Roller, Pinch Roller, Platen Roller and Feed Roller to holes accordingly.
  • Page 37 CONFIDENTIAL Tip 3 After installing Metal Frame (LEFT), move pin of holder to hole. Use c-ring to fix it. Tip 4 Screw Metal Frame (LFET) first then install metal pad and stopper to fix Pinch Roller.
  • Page 38 CONFIDENTIAL Install spring first then install metal pad w/ gear later. Make sure Feed Roller is above the metal pad, and pin of metal pad is not inside Link_CAM. Metal Pad Feed Roller Link_CAM...

  • Page 39: Chapter 5: Adjustment

    CONFIDENTIAL Chapter 5: Adjustment Please make sure you got the latest version of troubleshooting tool- “HTools” from HiTi (service2@hiti.com). Printer Serial Number Definition A2VXXXYWWSSSSS = Model Code = Region Code Y= Manufacture Year, example: year 2013 is 3 WW=Manufacture Week SSSSS=Batch number of the Week Complete Example : A2V00B33800001 CAM Position Alignment...
  • Page 40 CONFIDENTIAL Ribbon Calibration Place a used ribbon into the printer and glue the ribbon as show below so that the black bar is locked into the location of the sensor, then press the Htools’ ribbon calibration: If it shows “fail”, please check if the ribbon is locked tighthly; otherwise replace the sensor or the mainboard.
  • Page 41 CONFIDENTIAL Symptom of wrong ribbon frame printed: Sensor & roller movement inspection Move Capstan Motor – is a manual tool to rotate the capstan roller both ways. This function can release ribbon jam or paper jam without opening the internal mechanism.
  • Page 42 CONFIDENTIAL The Ribbon LED and LE Sensor “On / Off” button: This function simply turns on the ribbon LED and LE sensor that allows you to check the voltage through the mainboard connectors. If the mainboard connector is not providing the sufficient voltage to the sensor, then there might be a problem with the mainboard and not the sensor.
  • Page 43 CONFIDENTIAL ADF Test (Paper movement) This procedure is to test the paper path for debris and the movement of motor and the sensors through the paper path way. If you find problems during this test, please refer to the error code page below...

  • Page 44: Chapter 6: Gear List

    CONFIDENTIAL Chapter 6: Gear List Item PN Description 65.P3001.001 GEAR_TQL_TAKE_PK 65.P3002.001 PULLEY_CAPSTAN_13_22H_PK 65.P3003.001 PULLEY_DRIVE_12_47_PK 65.P3004.001 GEAR_MOTOR_13_47_PK 65.P3007.001 GEAR_CAM_D_15_PK 65.P3008.001 GEAR_CAM_15_PK 65.P3009.001 RACK_L_PK 65.P3015.001 GEAR_14H_PK 65.P3016.001 GEAR_RBN_13H_PK 65.P3017.001 GEAR_RBN_D_13H_PK 65.P3018.001 GEAR_RBN_10H_PK...
  • Page 45 CONFIDENTIAL Item PN Description 65.P3005.001 GEAR_CAM_13_40_PK 65.P3006.001 GEAR_CAM_15_51_PK 65.P3010.001 RACK_R_PK 65.P3011.001 GEAR_D_20_04M_PK 65.P3012.001 GEAR_D_16_04M_PK 65.P3013.001 GEAR_ADF_23T_PK 65.P3014.001 GEAR_28_04M_PK...

  • Page 46: Chapter 7: Error Message

    CONFIDENTIAL Chapter 7: Error Message LED Status LCM Description Reason Solution Green stable Normal operation Green fast Normal operation blinking Green blinking Normal operation 1. Check if ribbon is properly installed Cover open/Ribbon 2. Check cover Red 1 blinking Cover open or ribbon missing missing related mechanism 3.
  • Page 47 CONFIDENTIAL Jitter Pitch (Interval) The interval between the jitter pitch shown below can be the cause of gears and roller. These problem can be measured and compared with the below chart to know which one is causing the problem. Part Number Part Name Dimension Interval...
  • Page 48 CONFIDENTIAL Other Irregular Lines and Spots Symptom 1 (jitter lines) Adjust the tension of the belt by loosen the screw, but the difference depends on the condition of the printer, so it has no default or standard. Symptom 2 (line at the end)
  • Page 49 CONFIDENTIAL Loosen the TPH screw and adjust the lever of the TPH and the heat sink, please make sure the TPH is not higher than the heat sink ,and both sides screws can be adjusted according to where the line is skew to.
  • Page 50 CONFIDENTIAL Symptom 2 (Spots) Remove this plastic holder and insert a washer to balance the TPH uniformity.

  • Page 51: Chapter 8: Contact Information

    Ekkersrijt 1331, 5692 AJ Son, The Netherlands TEL: +31 4.99.46.28.60 FAX:+31 4.99.46.12.99 Email: Service-EU@hiti.com Latin America HiTi Digital, Inc. Oficina de Enlace en México Agustín Gonzalez de Cossio No. 1-202 Col. Del Valle, C.P. 03100, Mexico, D. F.Mexico TEL: +52-55-50253671, +52-55-50253672 FAX:+52-55-11076206 ext. 111...

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