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Troubleshooting
Sound Bar not responding to RS-232 commands
Check your RS-232 cable is connected the right way. Try to swap Rx and Tx.
Sound Bar do not react to the RS-232 commands
Make sure that the "RS-232" mode is selected. See section "The mode select switch" on page 12.
Sound Bar not waking from signal in auto mode
Make sure slide switch on back is in "Auto on/off" position. See section "The mode select
switch" on page 12.
Turn up volume on the device signal device.
The sound is too low when using the Sound Bar in "Auto On/Off"
As default, the output level is set to 0dB.
First: Adjust the volume, at connected device, for increasing the output level.
Second: Changing the default volume level: go to RS-232 mode, and adjust level.
The level set in RS-232 mode, is saved and used in "Auto On/Off" mode.
The sound is too high when using the Sound Bar in "Auto On/Off"
As default, the output level is set to 0dB.
First: Adjust the volume, at connected device, for decreasing the output level.
Second: Changing the default volume level: go to RS-232 mode, and adjust level.
The level set in RS-232 mode, is saved and used in "Auto On/Off" mode.
RS-232 protocol
Command structure
The Neets RS-232 protocol is structured in a special way, which is described here. The protocol
consist of commands to control the Sound Bar and queries to request status from the Sound Bar.
Both commands and queries is a two way data exchange where the command or query is sent to
the Sound Bar. The Sound Bar responds with an acknowledge to a command and a value to a query.
Page 13 of 16
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