Foscam FI9928P User Manual page 89

(2) Power off the camera then power back on,
(3) Delete camera from app then re-add it back, also lower camera's resolution.
6.1.10 Camera is added by others.
When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same
time. To solve error "This camera has already been added by another account" when add camera to Foscam
app or cloud, please send a clear photo of camera's model sticker to Foscam support email tech@foscam.com
to unbind it.
More FAQs are available here:
https://www.foscam.com/faqs/index.html
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