Foscam FI9962EP User Manual
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Foscam FI9962EP User Manual

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User
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HD IP Camera
Model: FI9961EP / FI9962EP
V1.0.1

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Summary of Contents for Foscam FI9962EP

  • Page 1 User Manual User Manual HD IP Camera Model: FI9961EP / FI9962EP V1.0.1...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents................................... I Security Warning................................. IV 1 Overview..................................... 1 1.1 Key Features................................1 1.2 PoE (Power over Ethernet)..........................2 1.3 Read before Use..............................2 1.4 Packing Contents..............................2 1.5 Physical Description.............................. 3 1.6 SD Card Management............................4 1.7 Wall Installation...............................4 1.8 The Different Features between the Models Involved..................
  • Page 3 4.4.1 IP Configuration............................29 4.4.2 DDNS................................31 4.4.3 UPnP................................35 4.4.4 Port................................35 4.4.5 Mail Settings..............................37 4.4.6 FTP Settings..............................38 4.4.7 P2P................................40 4.5 Video..................................40 4.5.1 Video Settings............................40 4.5.2 On Screen Display........................... 41 4.5.3 Privacy Zone............................. 41 4.5.4 Snapshot Settings............................ 42 4.5.5 IR LED Schedule............................
  • Page 4 6.3 Specification................................62 6.4 CE & FCC................................63 6.5 WARRANTY................................. 64 6.6 Statement................................66 7 Obtaining Technical Support............................68...

  • Page 5: Security Warning

    Security Warning Please change the password of your Foscam app account and camera username regularly, the password  should be the combination of numbers, letters and special characters. Please keep the username and password of your camera and Foscam app account safe.

  • Page 6: Overview

    1 Overview Foscam Outdoor HD IP Camera is an integrated IP Camera with a color CMOS sensor enabling viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 7: Poe (Power Over Ethernet)

    1.2 PoE (Power over Ethernet) The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router / switch via Ethernet cable. 1.3 Read before Use Please first verify that all contents received are complete according to the Package Contents listed below.

  • Page 8: Physical Description

    NOTE: There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not...

  • Page 9: Sd Card Management

    1.8 The Different Features between the Models Involved Model Wireless PoE (Power Alarm In Audio Input / RS485 over Ethernet) / Out Output FI9961EP × √ × √ × √ FI9962EP × √ × √ × √...

  • Page 10: Access The Ip Camera

    2 Access the IP Camera 2.1 Hardware Connection & Software Installation a. Connect the camera to the LAN network (Router or Switch) via network cable. b. If the Router or Switch supports PoE function, power adapter is unnecessary. If not, please connect the power adapter to the camera.
  • Page 11 Double click the IP address of the camera; the camera login page should be open in your default browser. (2) Https:// LAN IP + Https Port no. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port Go to Settings >...

  • Page 12: Access The Camera In Wan

    2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
  • Page 13 IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the camera's settings page. We recommend you to use the DDNS by factory default.
  • Page 14 Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled. If there is no UPnP function in your router：  You need to manually add port (HTTPS port) forwarding, refer to the following steps. You need go to the Forwarding >...

  • Page 15: Using The Vlc Player

    Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.4 Using the VLC Player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets may be omitted.
  • Page 16 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time...

  • Page 17: Ip Camera Connection To The Server

    preview. NOTE: If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.5 IP Camera Connection to the Server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

  • Page 18: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the 2.1 Hardware Connection & Software Installation if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 Login Window Section1 Enter the Username and password The default administrator username is admin with no password, please change the password at first using and prevent unauthorized users login the camera.
  • Page 19 After logging in for the first time, you will go to Setup Wizard automatically. Here you can set the basic parameters of camera, such as camera name, camera time, IP configuration. Country: Select the country. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format, etc.
  • Page 20 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Click Finish to finish setting.

  • Page 21: Surveillance Window

    3.2 Surveillance Window Section 1 Live Video / Settings Buttons / Playback : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel. Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 22 type / Resolution / Maximum frame rate / Bit rate. (Different models support different specific mode. ) 1) Stream type no. Identify the stream type. 2) Resolution The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA.
  • Page 23 Section 4 IR LED Lights Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period.
  • Page 24 4------ Audio Click the button and the icon will become to , you can hear the sound around the camera if the camera has connected with other audio input device through the Audio Input port of the camera, Click the icon again and stop audio.

  • Page 25: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it,you could refer to 4.1 Setup Wizard. 4.2 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.

  • Page 26: Device Status

    the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP / DDNS status, IR LED Status and so on. 4.2.3 Session Status Session status will display who and which IP is visiting the camera now.

  • Page 27: Log

    4.2.4 Log The log record shows who and which IP address accessed or logout the camera and when. Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device. 4.3.1 Camera Name Default alias is anonymous.

  • Page 28: User Accounts

    Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC/Terminal: Select this option to synchronize the date and time of the Network Camera with your computer.
  • Page 29 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.

  • Page 30: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 31 1. Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically . 2. Enter the User name and password of the 2nd camera . 3. Click Add to take Camera Model: Our Company produces two series cameras: MJ and H.264. Here will show you which series the camera belongs to.
  • Page 32 Add cameras in WAN If you want to view all cameras via the internet (remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.2 DDNS)
  • Page 33 number. Enter user name and password and then choose Add. 1----- The camera model: MJ or H.264. 2----- The 2nd camera's name 3----- Fill in the 2nd camera's DDNS host not LAN IP 4 ---- Enter the 2nd camera's user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP.

  • Page 34: Network

    Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet. 4.4 Network This section will allow you to configure your camera's IP, DDNS, UPnP, Port, Mail Settings and FTP Settings and so on.
  • Page 35 Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: Control Panel >...

  • Page 36: Ddns

    If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.
  • Page 37 via internet would be http://cp4911.myfoscam.org:8000 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer's DDNS again , here click this button and start Manufacturer's DDNS Service. Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com, www.3322.com Here take www.no-ip.com for example:...
  • Page 38 Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.
  • Page 39 NOTE If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera's LAN IP address is http://192.168.8.100:2000...

  • Page 40: Upnp

    4.4.3 UPnP The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for port forwarding. Back to the Device Status panel, you can see the UPnP status: The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error.
  • Page 41 Select which camera you'd like to change the port for, and right click . Modify the Http Port. Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes.

  • Page 42: Mail Settings

    NOTE If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS Port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF Port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535 (except 0 and 65534).

  • Page 43: Ftp Settings

    Test result. If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 44 FTP server: If your FTP server is located on the LAN, you can set as Figure as above. If you have an FTP server which you can access on the internet, you can set as below. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.

  • Page 45: P2P

    4.4.7 P2P Access the camera by smart phone (Android or iOS operating system), please refer to the Quick Installation Guide. First of all, you need to open the P2P function of the camera at Settings > Network > P2P. 4.5 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings.

  • Page 46: On Screen Display

    Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Frame Rate: Note that a larger frame size takes up more bandwidth.

  • Page 47: Snapshot Settings

    Allow On Screen Display Mask There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. The privacy zone Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the privacy area as the following picture: 4.5.4 Snapshot Settings n this page you can set the snapshot pictures' image quality and the storage path.

  • Page 48: Ir Led Schedule

    Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically. If you select the FTP, you can set the file name which the picture save to.

  • Page 49: Motion Detection

    4.6 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. To enable motion detection, follow the steps below: 1 Enable Motion detection 2 Trigger interval--- The interval time between two motion detections. Here supports 5s / 6s / 7s / 8s / 9s / 10s / 11s / 12s / 13s / 14s / 15s.
  • Page 50 If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP.
  • Page 51 Click this button and select all time range . ② Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.

  • Page 52: Record

    4.7 Record 4.7.1 Storage Location Recording Location: SD card, FTP. SD card: The video will be saved in SD card. Make sure the camera has been inserted the SD card. On  this page, you can see the available space of the SD card. FTP: The video will be saved in FTP.

  • Page 53: Schedule Recording

    4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the video is selected as SD card, the device supports pumping frame recording.

  • Page 54: Sd Card Management

    Record frame: There are six frame selections, such as 1 / 30, 4 / 30, 8 / 30, 15 / 30, 24 / 30, 30 / 30. Recommended default is 4 / 30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is.

  • Page 55: Firewall

    Go to the Settings > Status > Device Status page, you can see the SD card status. The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.8 Firewall This section explains how to control the access permission by checking the client PC's IP addresses.

  • Page 56: System Upgrade

    parameters. 4.9.2 System Upgrade Click Download the latest firmware, you will see the following screen. And click Save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available.
  • Page 57 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don't upgrade the firmware unnecessarily. Your camera may be damaged if mis-configured during an upgrade. NOTE 1) Don't upgrade the firmware through the web UI in WAN, or else the upgrade may be failed. 2) Please ensure you have download the correct firmware package for your camera before upgrading.

  • Page 58: Patch Installation

    4.9.3 Patch Installation Click Browse to select the correct patch file, and then click Install Patch to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt. 4.9.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected.

  • Page 59: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 60 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play / Stop / audio / Full screen Buttons Please select one record file before use these buttons. Click this button to play the record files. Click this button to stop the record files.

  • Page 61: Appendix

    6 Appendix 6.1 Frequently Asked Questions 6.1.1 Install the ActiveX of Firefox Browser, Google Chrome and IE Chrome...

  • Page 64: Uninstall The Activex Of Firefox Browser, Google Chrome And Ie Chrome

    6.1.2 Uninstall the ActiveX of Firefox Browser, Google Chrome and IE Chrome...

  • Page 65: I Have Forgotten The Administrator Password

    6.1.3 I have Forgotten the Administrator Password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default.

  • Page 66: Can't Access Ip Camera In Internet

    If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don't use port 8000. NOTE : Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again.

  • Page 67: Default Parameters

    6.2 Default Parameters Default network parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default admin username: admin with a blank password 6.3 Specification Sensor High Definition Color CMOS Sensor FI9961EP: 2.0 Megapixels...

  • Page 68: Ce & Fcc

    Google Chrome; Apple Safari. Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Privacy Block Set privacy area manually User Accounts Three levels user role Other Features Firewall Supports IP Filtering Storage SD card, FTP and local storage Reset Reset button is available Power Supply DC 12V / 1.0A...

  • Page 69: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 70 Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. ...

  • Page 71: Statement

    FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 72 Foscam company does not need to take any responsibility of the special, incidental or corresponding loss by the products of our company or any software provide by our company, including but not limited to operating loss, profit or purpose. The company only takes the responsibility applicable to national and local legal requirements.

  • Page 73: Obtaining Technical Support

    User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department:...

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