Foscam FI9938B User Manual
  1. Manuals
  2. Brands
  3. Foscam Manuals
  4. Security Camera
  5. FI9938B
  6. User manual

Foscam FI9938B User Manual

Fhd wireless ptz domeipcamera
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User
Manual
User
Manual
FHD Wireless PTZ Dome IP Camera
Model: FI9928P
Model: FI9938B
Version: 1.0.8

Advertisement

Table of Contents
loading

Related Manuals for Foscam FI9938B

Summary of Contents for Foscam FI9938B

  • Page 1 User Manual User Manual FHD Wireless PTZ Dome IP Camera Model: FI9928P Model: FI9938B Version: 1.0.8...

  • Page 2: Table Of Contents

    Table of Contents Security Warning...................................1 1 Overview..................................... 1 1.1 Key Features................................1 1.2 Read before Use..............................2 1.3 Package Contents..............................2 1.4 Physical Description.............................. 3 1.5 Micro SD Card Management..........................5 1.6 Instructions for outdoor installation........................5 2 Access the IP Camera..............................7 2.1 Access the Camera in LAN..........................

  • Page 3: Security Warning

    1 Overview FOSCAM camera is an integrated wireless IP camera with a High Definition Color CMOS Sensor enabling viewing resolution 1920 * 1080. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 4: Read Before Use

     Wi-Fi compliant with wireless standards IEEE 802.11b/g/n  IR range (Range up to 60m / 196ft)  Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Supports remote viewing & record from anywhere anytime ...

  • Page 5: Physical Description

    1.4 Physical Description Front Panel Infrared LED: IR LEDs, IR range up to 60 meters / 196ft. LENS: High Definition Color CMOS Sensor sensor with zoom lens. WIFI Antenna: Wireless Antenna Reset Button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password.
  • Page 6 Interface View I/O alarm terminal block This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin (there are four number in the terminal block from NO.1 to NO.4) definitions are described below: 1- input 2- GND...

  • Page 7: Micro Sd Card Management

    Bottom View There is a QR Code label located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have the label, it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 9: Access The Ip Camera

    2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player. 2.1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols, you can access the camera by two ways. (1) http:// LAN IP + HTTP Port NO. Double click the Equipment Search Tool icon and it should find the camera's IP address automatically after you plug in the network cable.

  • Page 10: Using The Vlc Player

    webpage at this address will show you the current WAN IP. Access your IP Camera from the Internet You can access the IP camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 NOTE: Make sure port forwarding is successful.
  • Page 11 HTTP Port number: 88 admin User name: Password: Here I can enter one of the following URLs in the VLC. 1) rtsp://admin:123@192.168.1.11:88/videoMain 2) rtsp:// @192.168.1.11:88/videoMain 3) rtsp://:123@192.168.1.11:88/videoMain 4) rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media > Open Network Stream option, then enter the URL into VLC.
  • Page 12 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.

  • Page 13: Ip Camera Connection To The Server

    If you cannot play the video in the VLC player, please check the port mapping. NOTE: If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.4 IP Camera Connection to the Server Device supports ONVIF2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

  • Page 14: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the Quick Setup Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window Section 1 Enter the User name and password The default administrator username is admin with a blank password, please reset the password at first using and prevent unauthorized users login the camera.

  • Page 15: Setup Wizard

    3.2 Setup Wizard After logging in for the first time, you will go to "Setup Wizard" automatically. Here you can set the basic parameters of camera, such as the country, camera name, camera time, wireless settings, IP configuration. Country: Select the country. Device Name: You could name your camera.
  • Page 16 System Time: Select the time zone you need to set the date, time, format and so on. Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password.

  • Page 17: Surveillance Window

    3.3 Surveillance Window Section 1 FOSCAM Logo / LiveVideo / Settings / Playback Buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and...
  • Page 18 : Click this button and back to the Playback panel to view the record files stored in the SD Card. Section 2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting.
  • Page 19 frame rate above 15, you can achieve fluently video. 4) Bit rate Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video cannot play well.
  • Page 20 Cruise Settings The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right. : Start cruise. : Stop cruise. If you want to define or change the cruise trace, please go to Settings > PTZ > Cruise Settings panel. How to do cruise? Firstly: Select one track in the track dropdown list Select one of these...
  • Page 21 How to do preset position? Firstly, move the camera and stop at a desired place where you want make preset position. Secondly, click button and enter a descriptive name for the preset position. The preset position cannot contain special characters. Then click OK to save it. If you want to reset the preset position, click Cancel. After that, you can move the camera and stop at another place, and set another preset position.
  • Page 22 If you have added time and camera name in the video, you can see it in the live window. Go to Settings > Basic Settings > Camera Name panel, and you can change another device name. The default device name is anonymous. Go to Settings >...
  • Page 23 Full Screen: Select it and click it to make full-screen, press ESC and exit full-screen. Zoom Up First Method: Here is a convenient and fast solution to Zoom up / down screen by clicking Video Screen and adjusting Mouse pulley, or by press the CTRL key and click the mouse left button. Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size.
  • Page 24 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.

  • Page 25: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, go to Administrator Control Panel to make advanced camera settings. 4.1 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.1.1 Device Information Camera Model: The model of the device.
  • Page 26 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when reboot the camera and clear the log records.

  • Page 27: Basic Settings

    4.2 Basic Settings This section allows you to configure your camera's Name, Time, User Account and Multi-Camera. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as Anonymous. Click Save to save your changes. The alias name cannot contain special characters. 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera.
  • Page 28 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually.
  • Page 29 How to change the password of administrator? Firstly, select the account of administrator, then select Change password, enter the old password and the new password, lastly click Modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and select the privilege, last click Add to take effect.
  • Page 30 Delete: Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select Change Username, enter the new password, lastly click Modify to take effect.
  • Page 31 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 32 1. Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. .2. Enter the User name and password of the 2nd camera. 3. Click Add to take effect. Camera Model: Our Company produces two series cameras: MJ and H.264. Here will show you which series the camera belongs to.

  • Page 33: Network

    Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. 4.2.5 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable. If select ”Yes”, you can hear the voice prompt after connect the audio output device. 4.3 Network This section will allow you to configure your camera's IP, Wireless Settings and Port.
  • Page 34 Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: >...
  • Page 35 If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.3.2 Wireless Settings Step 1 Choose Settings > Network > Wireless Settings. Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list.
  • Page 36 Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router.
  • Page 37 HTTP Port: By default, the HTTP port is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. Another way to change the HTTP port NO. Step 1, Open the Equipment Search Tool, select the camera you would like to change the port of, right click on the IP address, and click on Network Configuration, this brings up the network configuration box as shown in following figures.
  • Page 38 password), and click OK to apply changes. Step 3: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.110:2000 in Equipment Search Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.110:2000.
  • Page 39 1---- SMTP Server / Port / Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
  • Page 40 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Test result. If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail.
  • Page 41 2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again. 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server. 7) The message is denied by the server.
  • Page 42 First of all, you need to open the P2P function of the IP camera at Settings > Network > P2P. Search and install Foscam app on Google Play and app Store for for Android and iOS devices. If you want to know more details of the iOS app or Android app, please refer to the HELP on the iOS app or...

  • Page 43: Video

    NOTE: If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.4 Video This section allows you to configure video settings, on screen display, snapshot settings and so on. 4.4.1 Video Settings Stream Type: There are four types to identify different streams you have set.
  • Page 44 maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. Key Frame Interval: The time between last key frame and next key frame.
  • Page 45 The mask area. Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: 4.4.4 Snapshot Settings On this page you can set the snapshot pictures' image quality and the storage path.
  • Page 46 Manual Snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD Card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. If select SD Card as the save path, make sure the camera has inserted in the SD card.

  • Page 47: Detector

     Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.  Specify an capture schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture.
  • Page 48 To enable motion detection, follow the steps below: Step 01: Enable Motion detection Step 02: Trigger interval--- The interval time between two motion detections. Select one interval time. Step 03: Select the alarm indicator When the motion has been detected, the Motion Alarm Status will turn to Detect Alarm.
  • Page 49 There are some alarm indicators: A Camera Sound and PC Sound If you select Camera Sound and the audio output device is connected to the IP camera, you will hear the alarm when the motion has been detected. if you select PC Sound and the audio output device is connected to the PC, you will hear the alarm when the motion has been detected.
  • Page 50 Step 04: Set detect area Click Set Detect Area and it pop up a window, then you can draw the detection area. Click OK button after settings. When something moving in the detection area, the camera will alarm. Step 05: Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red.
  • Page 51 Press the left mouse and drag it on the time boxes, you can select the serial area, Step 06: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.
  • Page 52 4.5.2 Sound Detection On the Sound Detection page, Enable the Sound Detection, select the Send E-mail and Take Snapshot before you have configured the mail and FTP. To enable For how to enable Sound Detection, please refer to 4.5.1 Motion Detection.
  • Page 53 There is a Alarm In/Out lines in the FOSCAM camera tails, as shown in the following picture. Enable sound detection need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). Alarm In/Out lines has four ports: Port 1 indicates IO alarm input ...

  • Page 54: Record

    If IO alarm is triggered and IO alarm output device will always alarm (audible alarm is issued a warning sound, lights alarm lights in flash etc.). Click Clear IO alarm output, the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart.
  • Page 55 button to take effect. 4.6.3 Local Alarm Recording On this page you can enable local alarm record, and select the local alarm record time. 4.6.4 Scheduled Recording On the page you can configure the schedule record. When the parameter Recording Location is set None on the Storage Location page, the page Schedule Recording do not be setting.
  • Page 56 Click Save button to take effect. 4.6.5 SD Card Management This camera supports Micro SD Card and the max size of SD card must be under 128G. When you plug in the Micro SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well.

  • Page 57: Ptz

    4.7 PTZ This page will allow you to change the pan / tilt speed and do cruise tracks settings. 4.7.1 Pan / Tilt Speed There are five PT speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button.
  • Page 58 Cruise Mode: Include cruise loops and cruise time of one cruise track. Cruise Loops: The cruise loops of one cruise track. For example, as the above figure, there are two loops on Vertical cruise tracks. Cruise Time: The cruise time on one cruise track. There are two default cruise tracks: Vertical and Horizontal.
  • Page 59 Then let us to set one cruise track as the following: Firstly, click Add button and enter a descriptive name to identify the cruise track. Secondly, on the lower left of the page, you can see all preset points you have added (preset_1 to preset_5). Then select the five preset points and add them to the cruise track on the right.
  • Page 60 Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click Delete. Move up / down: Select one cruise track, adjust the order of preset points in one cruise track. Attention: Considering the life time and thermal issue of the motor, it's not recommend to do long-time cruise.

  • Page 61: Firewall

    Then go to the Settings > PTZ > Guard Position Settings page to set time (min): 4.8 Firewall This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses.

  • Page 62: System

    those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect.
  • Page 63 Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don't shut down the power during upgrade.
  • Page 64 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
  • Page 65 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.

  • Page 66: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type Select the time on the time & date manually. : The storage path of record files : Here supports three types: all records, alarm recording, and Scheduled recording.
  • Page 67 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play / Stop / Audio / Full Screen Buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open / stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 68: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera. After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 69 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser.
  • Page 70 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 71 If not, please follow below steps to help camera connect wirelessly. Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls;...
  • Page 72 (1) Click Enable. (2) Choose Recording for the alarm action. (3) Set the Detection Area (4) Set a Schedule. (5) Click Save to save the settings. Note: 1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. 2) Please make sure your camera time is correct.
  • Page 73 6.1.6 How to setup alarm Emails Setup alarm Emails, when camera detects a motion it’ll send Email with snapshot to inform about the motion alarm. Steps as below. Step 1: Setup Mail Settings Before you set, please make sure that your email for sender enabled SMTP. And get your Email SMTP server, SMTP port, TLS information ready.
  • Page 74 Please go to Settings > Alarm > Motion Detection menu: 1. Click enable, 2. Choose Send E-mail for the alarm action, 3. set your detection area, 4. Set your schedule. Do not forget to click on Save after you finish settings. If there is motion trigger, camera will alarm and you can receive alarm emails.
  • Page 75 6.1.9 Camera is added by others. When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...

  • Page 76: Default Parameters

    6.2 Default Parameters Default Network Parameters IP Address: obtain dynamically Subnet Mask: obtain dynamically Gateway: obtain dynamically Username and password Default admin username: admin with a blank password...

  • Page 77: Specifications

    6.3 Specifications ITEMS FI9928P/FI9938B Sensor High Definition Color CMOS Sensor Display Resolution 2.0 Megapixel Min. Illumination 0 Lux (With IR Illuminator) Image Sensor Lens Type Glass Lens focal length f: 2.8mm ~ 12mm Aperture F1.6 48º ~125º Diagonal angle of view Lens 40º...
  • Page 78 Microsoft IE; Mozilla Firefox; System Browser Google Chrome; Requirements Apple Safari. Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Privacy Zone Set privacy zone manually User Accounts Three levels user role Other Firewall Supports IP Filtering Features Reset Reset button is available Power Supply DC 12V / 2.0A...

  • Page 79: Ce & Fcc

    6.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. This device may not cause harmful interference  This device must accept any interference received, including interference that may cause undesired ...

  • Page 80: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 81 Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee  contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.
  • Page 82 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

  • Page 83: Statement

    Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products.

  • Page 84: Obtaining Technical Support

    User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com.

This manual is also suitable for:

Fi9928p

Table of Contents