Foscam QJ4 G2EP G4EP FI9912EP User Manual

Foscam QJ4 G2EP G4EP FI9912EP User Manual

Outdoor hd ip camera

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Outdoor HD IP Camera
Model: FI9903P
Model: QJ4 G2EP G4EP FI9912EP
Model: G4 G2 FI9902P FI9912P
Model: FI9900P / FI9800P
Model: FI9900EP / FI9901EP

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Summary of Contents for Foscam QJ4 G2EP G4EP FI9912EP

  • Page 1 Outdoor HD IP Camera Model: FI9903P Model: QJ4 G2EP G4EP FI9912EP Model: G4 G2 FI9902P FI9912P Model: FI9900P / FI9800P Model: FI9900EP / FI9901EP...
  • Page 2 Model: FI9803EP Model: FI9803P Model: FI9804W Model: FI9805W Model: FI9805E V3.8.0...
  • Page 3: Table Of Contents

    Table of Contents Security Warning ..............................1 1 Overview ................................. 1 1.1 Key Features ............................1 1.2 PoE (Power over Ethernet-FI9805E / FI9803EP / FI9900EP / FI9901EP) ..........2 1.3 Read before Use ........................... 2 1.4 Packing Contents ..........................2 1.5 Physical Description ..........................
  • Page 4 6.4 CE & FCC ............................95 6.5 WARRANTY ............................96 6.6 Statement ............................99 7 Obtaining Technical Support........................100...
  • Page 5: Security Warning

    FOSCAM provides Phone apps for Android and iPhone users, please search and install app on app Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.
  • Page 6: Poe (Power Over Ethernet-Fi9805E / Fi9803Ep / Fi9900Ep / Fi9901Ep)

     Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded FOSCAM DDNS (dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...
  • Page 7: Physical Description

     DC Power Supply * 1  Wi-Fi Antenna * 1 (except for FI9805E, FI9803EP, FI9903P, FI9900EP, FI9901EP)  Mounting Bracket * 1 (except for FI9900P, G2, FI9900EP, FI9800P, FI9901EP) 1.5 Physical Description 1.5.1 Front Panel Front Panel for FI9804W / FI9805W / FI9805E 1 WIFI Antenna: Wireless Antenna (FI9804W, FI9805W) 2 Infrared LED: 12 IR LEDs (FI9804W), 36 IR LEDs (FI9805W, FI9805E) 3 LENS: CMOS sensor with fixed focus lens...
  • Page 8 1 WIFI Antenna: Wireless Antenna (FI9803P) 2 Infrared Lamp Array 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Front Panel for FI9903P 1 LENS: CMOS sensor with fixed focus lens 2 Infrared Lamp Array 3 Induction IC Front Panel for FI9900P / G2 / FI9900EP / FI9800P / FI9901EP 1 WIFI Antenna: Wireless Antenna (FI9900P / FI9800P / G2) 2 Infrared LED: 30 IR LEDs...
  • Page 9 1.5.2 Interface I / O alarm terminal block (Only FI9805E) This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin (there are four number in the terminal block from no. 1 to no. 4) definitions are as follows: 1–...
  • Page 10: Sd Card Management

    1.5.3 Bottom View There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for technical services.
  • Page 11: Wall Installation

    FI9901EP FI9900P / FI9900EP NOTE: When you re-install the camera, please ensure the tightness with the camera. 1.7 Wall Installation FI9803EP / FI9803P / FI9903P...
  • Page 12 Step 1: Screw the mount on the wall with the 3 screws provided. Step 2: Install the camera on the mounting bracket with 1 screw to complete installation. FI9800P / FI9900P / FI9900EP / FI9901EP /G2 Fixate the camera on your preferred location and use screws to mount it. We have provided screws in the Packaging.
  • Page 13: The Different Features Between The Models Involved

    1.8 The Different Features between the Models Involved Differences Model Wireless PoE (Power over Alarm In / Out Audio Input / Output RS485 Ethernet) FI9804W FI9805W FI9805E FI9803EP FI9803P FI9903P FI9900P FI9900EP FI9800P FI9901EP...
  • Page 14: Access The Ip Camera

    1. Mount the antenna and make it stand vertically (Only for the device with external antenna). 2. Connect the camera to the LAN network (Router or Switch) via network cable. 3. Connect the power adapter to the camera. 4. Visit Foscam official website http://www.foscam.com , select “Support > Download Center > Software Tools”, then you can find the “Equipment Search Tool”, download the tool to your computer, the icon shows as below:...
  • Page 15 Double click the IP address of the camera; the camera login page should be open in your default browser. (2) Https:// LAN IP + Https Port no. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO.
  • Page 16: Access The Camera In Wan

    2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
  • Page 17 IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the camera's settings page. We recommend you to use the DDNS by factory default.
  • Page 18 be using the TP-LINK brand wireless router as an example.  If there is a UPnP function in your router: Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled.  If there is no UPnP function in your router: You need to manually add port (HTTPS port) forwarding, refer to the following steps.
  • Page 19: Using The Vlc Player

    Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.4 Using the VLC Player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets may be omitted.
  • Page 20 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time...
  • Page 21: Ip Camera Connection To The Server

    preview. If you cannot play the video in the VLC player, please check the port mapping. : If you modify the camera's username or password, you had better reboot the camera, or else the new NOTE username and password cannot take effect when you enter the authentication in the VLC. 2.5 IP Camera Connection to the Server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.
  • Page 22: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 Login Window Section1 Enter the Username and password The default administrator username is admin with no password, please change the password at first using and prevent unauthorized users login the camera.
  • Page 23 After logging in for the first time, you will go to Setup Wizard automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Country: Select the country. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format, etc.
  • Page 24 Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs.
  • Page 25: Surveillance Window

    NOTE: It needs about 1 minute to connect the camera to your router. 3.2 Surveillance Window Differences Model Playback Pan / Tilt Control Zoom out / Zoom in Cruise FI9804W FI9805W FI9805E FI9803EP FI9803P FI9903P...
  • Page 26 FI9800P FI9901EP Section1 FOSCAM Logo / LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 27 WDR (Only FI9900P, G2, FI9900EP, FI9901EP): WDR stands for High Dynamic Range. It usually refers to the method of capturing images having "greater dynamic range between the lightest and darkest areas of an image than current standard digital imaging methods or photographic methods". You can select ON from the dropdown list under sunlight or with bright background.
  • Page 28 Cruise settings ( only F9805E) Section5 If via RS485 interface to connect an external PT device, you can use this feature. The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right.
  • Page 29 Section7 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section8 If you have added time and camera name in the video, you can see it in the live window. Go to Settings >...
  • Page 30 8------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep Ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically.
  • Page 31 Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom Up / Down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. NOTES 1.
  • Page 32: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it, you could refer to section 3.1. 4.2 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.
  • Page 33 the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP / DDNS status, WIFI status and so on. 4.2.3 Session Status Session status will display who and which IP is visiting the camera now.
  • Page 34: Basic Settings

    4.2.4 Log The log record shows who and which IP address accessed or logout the camera and when. Click the page number and go to the corresponding page to see more logs . Fill in one page number, click Go button and go to the corresponding page .
  • Page 35 Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC / Terminal: Select this option to synchronize the date and time of the Network Camera with your computer.
  • Page 36 How to change the password? Firstly, select the account which you want to change the password, then select Change Password, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.
  • Page 37 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 38 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically . 3 Click Add to take effect . 2 Enter the User name and password of the 2nd camera . Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.
  • Page 39 Add cameras in WAN If you want to view all cameras via the internet (remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4 DDNS)
  • Page 40 Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port number.
  • Page 41: Network

    5---- Click Add button and to take effect : Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP. NOTE Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet.
  • Page 42 subnet of your router or computer. Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows: Control Panel >...
  • Page 43 Set the same Subnet Mask and gateway of the camera with your There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings (FI9803P / FI9804W / FI9805W / FI9900P / FI9800P / G2) Step 1: Choose Settings on the top of the camera interface, and go to the "Network"...
  • Page 44 Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router.
  • Page 45 4.4.4 DDNS If you need Foscam DDNS, you can apply it on DDNS page. First Enable DDNS, then select “myfoscam.org” from DDNS Server list, click “Get My DDNS Now”. Then login your Foscam Cloud account for myfoscam.org, and click “Get DDNS”.
  • Page 46 If you don’t have a Foscam Cloud account, click “Tap HERE” to register one, then click “Get DDNS”.
  • Page 47 After get DDNS, click “Finish” to go back to DDNS settings. If the network error, you fail to get the DDNS, please try again.
  • Page 48 Once you success get Foscam DDNS, you can follow below step to use. Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 49 Manufacturer's DDNS again , here click this button and start Manufacturer's DDNS Service. Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com Here take www.no-ip.com for example: Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register.
  • Page 50 Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.
  • Page 51 If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third NOTE: Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. Do port forwarding within the router Example: The camera's LAN IP address is http://192.168.8.100:2000...
  • Page 52 4.4.5 UPnP The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for port forwarding. Back to the Device Status panel, you can see the UPnP status: The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error.
  • Page 53 Select which camera you’d like to change the port for, and right click . Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes.
  • Page 54 HTTPS Port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF Port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535 (except 0 and 65534).
  • Page 55 Test result . If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 56 FTP server: If your FTP server is located on the LAN, you can set as Figure as above. If you have an FTP server which you can access on the internet, you can set as below. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.
  • Page 57: Video

    4.4.9 P2P (Except FI9804W / FI9805W / FI9805E) Access the camera by smart phone (Android or iOS operating system),please refer to the Quick Setup Guide. First of all, you need to open the P2P function of the camera at Settings > Network > P2P. 4.5 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings.
  • Page 58 Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode.
  • Page 59 This page is used to add privacy zone on the video. Allow On Screen Display Mask There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. The privacy zone Click OK button and return to the Privacy Zone page, click Save to take effect.
  • Page 60 4.5.4 Snapshot Settings n this page you can set the snapshot pictures' image quality and the storage path. Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically.
  • Page 61: Detector

    Enable timing to capture To enable capture interval, follow the steps below: 1 Select Enable timing to capture 2 Capture interval: The interval time between two captures. 3 Select the capture time  Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.
  • Page 62 To enable motion detection, follow the steps below: 1 Enable Motion detection 2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. 3 Trigger interval--- The interval time between two motion detections. Here supports 5s / 6s / 7s / 8s / 9s / 10s / 11s / 12s / 13s / 14s / 15s.
  • Page 63 If you select this checkbox, when the motion has been detected, the camera will push the message to the phone which has been connected the camera. 5 Set detect area Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings.
  • Page 64 C Press the left mouse and drag it on the time boxes, you can select the serial area, 7 Click Save button to take effect. When the motion is detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. : You must set the detection area and detection schedule, or else there is no alarm anywhere and NOTE anytime.
  • Page 65 If the Sensitivity is set to High, the camera will detect the sound whose more than 55db. If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db. If the Sensitivity is set to Low, the camera will detect the sound whose more than 75db. If the Sensitivity is set to Lower, the camera will detect the sound whose more than 85db.
  • Page 66 There is an IO alarm input / output lines in the FOSCAM camera tails. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports:  Port 1 and port 2 indicate IO alarm input ...
  • Page 67: Record

    Setting IO alarm On the IO page, Enable the I/O alarm, select the Send E-mail and Snapshot before you have configured the mail and FTP. If an IO alarm is triggered and IO alarm output device will always alarm (sound alarm is issued a warning sound, alarm lights in flash etc).
  • Page 68 .7.2 Alarm Record 4.7.3 Local Alarm Location On this page you can enable local alarm record, and select the local alarm record time. 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording.
  • Page 69 When the video is selected as SD card, the device supports pumping frame recording (FI9803EP, FI9900P, FI9900EP, G2 support SD card).
  • Page 70 Record frame: There are six frame selections, such as 1 / 30, 4 / 30, 8 / 30, 15 / 30, 24 / 30, 30 / 30. Recommended default is 4 / 30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is.
  • Page 71: Ptz (Only Fi9805E)

    4.8 PTZ (only FI9805E) This page will allow you to change the pan / tilt speed and do RS485 settings (Only FI9805E have this feature). 4.8.1 Pan / Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired pan / tilt speed type and click save button .
  • Page 72: System

    Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera.
  • Page 73 4.10.2 System Upgrade Click Download the Latest Firmware, you will see the following screen. And click Save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available.
  • Page 74 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
  • Page 75 power during it installing. After installing is complete, you will receive a system prompt. 4.10.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. 4.10.5 Reboot Click Reboot to reboot the camera.
  • Page 76: Playback (Fi9803Ep / Fi9900P / Fi9900Ep /G2)

    5 Playback (FI9803EP / FI9900P / FI9900EP /G2) On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 77 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play / Stop / Audio / Full screen Buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.
  • Page 78: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 79 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser.
  • Page 80 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 81 Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls; Step2: Please check if the frequency band of the wireless signal is 2.4GHz.
  • Page 82 Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case DDNS shows failed, please follow below tips to help it synchronize: (1) Change DNS server to 8.8.8.8. Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings (For SD cameras) menu to make the change.
  • Page 83 Note: 1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. 2) Please make sure your camera time is correct. 3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total.
  • Page 84 Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings >...
  • Page 85 6.1.9 Unable to connect camera remotely using Foscam app Foscam P2P cameras allow users to connect camera remotely using Foscam app without extract setup like port forwarding. When it unable to connect remotely, below tips can help app establish the connection: (1) Update app and camera’s firmware to latest version,...
  • Page 86: Default Parameters

    6.1.10 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...
  • Page 87 Ethernet One 10/100Mbps RJ45 port Wireless Standard IEEE 802.11b / g / n IEEE802.11b: 11Mbps (Max.); IEEE802.11g: 54Mbps (Max.); Data Rate IEEE802.11n: 150Mbps (Max.). Frequency bands 2412-2472MHz Maximum power 18dBm Network Wireless Security WEP, WPA, WPA2 Remote Access P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, Network Protocol UPnP, RTSP, ONVIF...
  • Page 88 Resolution 720P (1280 * 720), VGA (640 * 480), QVGA (320 * 240) Stream dual stream The hue, brightness, contrast, saturation, sharpness are Video Image adjustment adjustable Flip image flip and mirror Infrared mode Automatic or manual IR range Infrared lamp array, IR LEDs for IR range up to 20m / 66ft Ethernet One 10/100Mbps RJ45 port Remote Access...
  • Page 89 Diagonal: 75º Image Compression H.264 Image Frame Rate 30fps (60Hz), 25fps (50Hz), downward adjustable 1080P (1920 * 1080), 720P (1280 * 720), VGA (640 * Resolution 480), QVGA (320 * 240) Stream dual stream The hue, brightness, contrast, saturation, sharpness are Image adjustment adjustable Flip image...
  • Page 90 Lens Type Glass Lens focal length f:2.8mm Aperture F1.2 Lens Angle of View 70º Image Compression H.264 Image Frame Rate 30fps (60Hz), 25fps (50Hz), downward adjustable Resolution 720P (1280 * 720), VGA (640 * 480), QVGA (320 * 240) Stream dual stream The hue, brightness, contrast, saturation, sharpness are Image adjustment...
  • Page 91 Storage Temperature -20ºC ~ 60ºC (-4ºF ~ 140ºF) Storage Humidity 0% ~ 90% non-condensing CE, FCC, RoHS Certification Specification FI9805W Image Sensor High Definition Color CMOS Sensor Display Resolution 1280 * 960 (1.3 Megapixels) Image Sensor Mini. Illumination 0 Lux (with IR Illuminator) focal length f 4mm Aperture...
  • Page 92 iOS, Android IE8 and above version or compatible browser, Firefox, Browser Chrome, Safari or other standard browsers Upgrade Upgrade from network Software IC, CE, FCC, RoHS Certification Specification FI9805E Image Sensor High Definition Color CMOS Sensor Lens f : 4mm Image Sensor Mini.
  • Page 93 Output Power 7.5 Watts (Max.) Wiring Standards 100M BASE-T Operate Temper -20ºC ~ 60ºC (-4ºF ~ 140ºF) Operate Humidity 20% ~ 85% non-condensing Storage Temper -20ºC ~ 60ºC (-4ºF ~ 140ºF) Environment Storage Humidity 0% ~ 90% non-condensing Dimension (L * W * H) 180mm * 98mm * 103mm / 7.1in * 3.9in * 4.1in 2.0GHZ or above (suggested 3.0GHz) Memory Size 256MB or above (suggested 1.0GHz)
  • Page 94 Wireless Standard IEEE802.11b / g / n IEEE802.11b: 11Mbps (Max.); IEEE802.11g: 54Mbps (Max.); Data Rate IEEE802.11n: 150Mbps (Max.). Frequency bands 2412-2472MHz Maximum power 18dBm Wireless Security WEP, WPA, WPA2 Remote Access P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, Network Protocol UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista 7,8;...
  • Page 95 When f=2.8mm, Horizontal: 106 º , Diagonal: 118º Image Compression H.264 Image Frame Rate 30fps (60Hz), 25fps (50Hz), downward adjustable 1080P (1920 * 1080), 720P (1280 * 720), VGA (640 * Resolution 480), QVGA (320 * 240) dual stream Stream The hue, brightness, contrast, saturation, sharpness are Video Image adjustment...
  • Page 96 ITEMS FI9800P Sensor High Definition Color CMOS Sensor Display Resolution 1080 * 720 (1.0M Pixels) Image Sensor Min. Illumination 0 Lux (With IR Illuminator) Lens Type Glass Lens focal length f:2.8mm Aperture F1.2 Horizontal: 70º Lens Angle of View Diagonal: 75º Image Compression H.264 Image Frame Rate...
  • Page 97 Power Consumption 4.2 Watts (Max.) Power Dimension (L * W * H) 97mm * 67mm * 64mm / 3.8in * 2.6in * 2.5in Net Weight 350g / 0.8lb Physical Waterproof IP66 Operating -10ºC ~ 55ºC (14ºF ~ 140ºF) Temperature Operating Humidity 10% ~ 80% non-condensing Storage Temperature -20ºC ~ 60ºC (-4ºF ~ 140ºF)
  • Page 98 Apple Safari. Motion Detection Alarm via E-mail, upload alarm snapshot to FTP Privacy Block Set privacy area manually Other User Accounts Three levels user role Features Firewall Supports IP Filtering Reset Reset button is available Power Supply DC 12V / 1.0A POE Standard 802.3af Power...
  • Page 99: Ce & Fcc

    Audio Compression PCM / G.726 Ethernet One 10/100Mbps RJ45 port Wireless Standard IEEE802.11b / g / n IEEE802.11b: 11Mbps (Max.); IEEE802.11g: 54Mbps (Max.); Data Rate IEEE802.11n: 150Mbps (Max.). Frequency bands 2412-2472MHz Network Maximum power 18dBm Wireless Security WEP, WPA, WPA2 Remote Access P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS,...
  • Page 100: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 101  Normal wear and tear. Return Procedures  Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase.  Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
  • Page 102 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 103: Statement

    Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products.
  • Page 104: Obtaining Technical Support

    User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com.

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