Foscam FI9926P/Z2 User Manual
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Foscam FI9926P/Z2 User Manual

Indoor fhd pan/tilt ip camera
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Indoor FHD Pan/Tilt IP Camera
Model: FI9926P/Z2/FI9936P
V1.0

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Summary of Contents for Foscam FI9926P/Z2

  • Page 1 Indoor FHD Pan/Tilt IP Camera Model: FI9926P/Z2/FI9936P V1.0...

  • Page 2: Table Of Contents

    Table of Contents Security Warning ............................1 1 Overview ............................... 1 1.1 Key Features ..........................1 1.2 Read Before Use ......................... 2 1.3 Package Contents ........................2 1.4 Physical Description ........................3 1.5 Hardware Installation ........................4 2 Access the IP Camera ........................... 5 2.1 Hardware Connection &...

  • Page 3: Security Warning

    FOSCAM provides Smart Phone App for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 4: Read Before Use

    Support image snapshot  Support dual-stream  Support SD Card storage up to 32GB  Support IR-Cut auto switch Embedded free FOSCAM DDNS(dynamic domain name service) Service   Supporting the Third Party Domain Name Service  Support two-way audio ...

  • Page 5: Physical Description

    Reset Button: Push and hold for more than 5 seconds to set the camera to factory default. Bottom View There are some labels located of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original...

  • Page 6: Hardware Installation

    Mounting Port: Port for mounting bracket The flashing status of the Power light and Network light are shown in the following table. Light Flashing Status Description Power light The power don't work properly. The power supply works fine. Network light No Wireless connection Slow Flash once per second Wireless connection...

  • Page 7: Access The Ip Camera

    1. Mount the antenna and make it stand vertically. 2. Connect the camera to the LAN network (Router or Switch) via network cable. 3. Connect the power adapter to the camera. 4. Visit Foscam official website http://www.foscam.com , select “Support > Download Center >...

  • Page 8: Access The Camera In Wan

    (2) https:// LAN IP + HTTPS Port NO. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port NO. Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO. NOTE：...
  • Page 9 2.3.2 Remote Access If you want to access your camera by web browser outside of your LAN, you need to configure following configurations. 1. Choose “Settings” on the top of the camera web page, then go to the “Network > IP Configuration” section on the left side of the screen, then uncheck the Obtain IP DHCP.
  • Page 10 Click Enable DDNS and click Save. The content in the Manufacture’s DDNS column is the domain name of your camera. 3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the same network, you will need to change the HTTPS port for each camera.

  • Page 11: Using The Vlc Player

    Click Add New. Input the port and IP address of your camera and click Save. Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.4 Using the VLC player The camera supports RTSP streaming, here you can view the camera by VLC player.
  • Page 12 Video stream: Three modes are supported: video Main, video Sub and audio. Video Sub is a better choice in bad network condition. If you select audio, you can only hear sound without seeing picture. For example: IP: 192.168.1.11 Port number: 88 User name: admin Password: 123 Enter either one of the following four URLs in the VLC...
  • Page 13 Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview.

  • Page 14: Ip Camera Connection To The Server

    If you cannot play the video in the VLC player, please check the port mapping. NOTE: If you modify the camera’s username or password, you had better reboot the camera to apply the new username and password in authentication in the VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF.

  • Page 15: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 login Window Section1 Enter the Username and password The default administrator username is “admin”...

  • Page 16: Setup Wizard

    3.2 Setup Wizard You will go to "Setup Wizard" automatically after your first-login, where you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on.
  • Page 17 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could obtain an IP automatically or set the IP address according to your needs.

  • Page 18: Surveillance Window

    3.3 Surveillance Window Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button to go back to the surveillance window : Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings.
  • Page 19 Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting . Section 3 Mode/ Stream / NAA / Mirror/ Flip buttons Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor------Outdoor surveillance...
  • Page 20 After changing, please re-login the camera and you can see the modification. NAA(Network Auto-Adaptability) When you turn NAA on, IP camera can change the real-time rate to adapt different network conditions. It can supply better preview experience. The default NAA setting is off. Zoom Control Zoom in the camera’s lens.
  • Page 21 1----- Up control button, 2-----Down control button, 3------Left control button, 4------Right control button, 5----- Up-Left control button 6----- Up-Right control button 7----- Down-Left control button 8----- Down-Right control button Click this button and go to center Section 4 Cruise / Preset settings Cruise Settings The default cruise tracks have two types: Vertical and Horizontal.
  • Page 22 Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Preset settings IPCam supports 16 preset positions, which is considered enough for DIY home & small business surveillance market The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions.
  • Page 23 Manual: Select it and you can turn on or turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings--->Video---> IR LED Schedule page. Color Adjustment In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.
  • Page 24 7----- Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically.
  • Page 25 When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving.

  • Page 26: Advanced Camera Settings

    4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard Please go to section 3.2 to find the way to set it. 4.2 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.
  • Page 27 4.2.3 Session Status Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera.

  • Page 28: Basic Settings

    Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters.
  • Page 29 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.
  • Page 30 How to change the password? Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect.
  • Page 31 Delete：Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect.
  • Page 32 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 33 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 3 Click Add to take effect. 2 Enter the User name and password of the 2nd camera. Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.
  • Page 34 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (The way to configure DDNS is in chapter 4.4.3) login to the first camera using a DDNS domain name and port.
  • Page 35 Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port. Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. 1 ---- The camera model: MJ or H264.
  • Page 36 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. 4.3.5 Voice Prompt On this page, you can enable or disable voice prompt.

  • Page 37: Network

    4.4 Network This section will allow you to configure your camera’s IP, DDNS, Wireless Settings, UPnP and Port. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.
  • Page 38 Set the same Subnet Mask and gateway of the camera with your There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don’t know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings There are two ways of wireless connection: Manually configure the wireless connection and WPS.
  • Page 39 Manually configure the wireless connection Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.” Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list.
  • Page 40 If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 DDNS If you need Foscam DDNS, you can apply it on DDNS page. First Enable DDNS, then select “myfoscam.org” from DDNS Server list, click “Get My DDNS Now”.
  • Page 41 Then login your Foscam Cloud account for myfoscam.org, and click “Get DDNS”. If you don’t have a Foscam Cloud account, click “Tap HERE” to register one, then click “Get DDNS”.
  • Page 42 After get DDNS, click “Finish” to go back to DDNS settings.
  • Page 43 If the network error, you fail to get the DDNS, please try again. Once you success get Foscam DDNS, you can follow below step to use. Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel,...
  • Page 44 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port no. 800 for example, the accessing link of the camera via internet would be http:// test09.myfoscam.org:800 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer’s DDNS again , here click this button and start Manufacturer’s DDNS Service.
  • Page 45 4.4.5 Port This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must both be configured correctly. HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535.
  • Page 46 Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.105:2000 in Equipment Search Tool.
  • Page 47 4.4.6 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. 1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None.
  • Page 48 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 49 Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a. If you have an FTP server which you can access on the internet, you can set as Figure b. Port: Default is port 21.

  • Page 50: Video

    Foscam App named Foscam on App Store and Google Play for iOS and Android devices NOTE： If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.4.10 Onvif On this page, you can enable the Onvif port and RTSP port. ONVIF( Open Network Video Interface Forum) is a standard for talking to Network Camera Devices and other similar security hardware.
  • Page 51 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports multiple types. The higher the resolution is the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (The maximum frame rate for each model is different.
  • Page 52 Display Time stamp There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Snapshot Settings On this page you can set the snapshot pictures’...

  • Page 53: Detector

    3 Select the capture time  Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.  Specify an capture schedule Click the week day words, the corresponding column will be selected.
  • Page 54 Step 1: Enable Motion detection Step 2: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 3: Trigger interval--- The interval time between two motion detection. Step 4:There are some alarm indicators: A Camera Sound and PC Sound...
  • Page 55 Capture interval: The interval time between two pictures. D Recording If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record—>...
  • Page 56 Press the left mouse and drag it on the time boxes, you can select the serial area. ③ Step 7: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

  • Page 57: Record

    If the Sensitivity is set to “High”, the camera will detect the sound whose more than 55db. If the Sensitivity is set to “Medium”, the camera will detect the sound whose more than 65db. If the Sensitivity is set to “Low”, the camera will detect the sound whose more than 75db. If the Sensitivity is set to “Lower”, the camera will detect the sound whose more than 85db.
  • Page 58 Alarm Recording Location : SD card, FTP. Check “SD card” : The video will be saved in SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. Check “FTP”...
  • Page 59 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.
  • Page 60 Record frame: There are six frame selections, such as 1/30, 4/30, 8/30, 15/30, 24/30, 30/30. Recommended default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is. Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording.

  • Page 61: Ptz

    The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.8 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.8.1 Pan &...
  • Page 62 Setting the Cruise Mode There are two cruise mode: Cruise time and Cruise Loops. Cruise time: Select Cruise time from Cruise Mode drop-down, then you can set the Cruise time of the camera. Cruise Loops:Select Cruise Loops from Cruise Mode drop-down, you can set the Cruise Loops of the camera.
  • Page 63 Delete: Select one cruise track and delete it. Save: After you modify the Dwell time, you should click Save button to take effect. Example How to do add cruise tracks ? Firstly, Click Add button and enter a descriptive name to identify the cruise track. Secondly: On the lower left of the page, you can see all preset points you have added.
  • Page 64 Add the preset. The cruise tracks have added to the “track 1”. After add the cruise track, back to the surveillance window, click Cruise, here you can see all cruise tracks you have added. There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust...

  • Page 65: Firewall

    the order of preset points or add/delete one preset points in one cruise track. Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete. Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track.

  • Page 66: System

    Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera.
  • Page 67 4.10.2 System Upgrade Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available.
  • Page 68 Upgrade Firmware by Equipment Search Tool Double click the Equipment Search Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.
  • Page 69 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTES:  Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.

  • Page 70: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 71 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 72: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 73 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser.
  • Page 74 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 75 Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls; Step2: Please check if the frequency band of the wireless signal is 2.4GHz.
  • Page 76 Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case DDNS shows failed, please follow below tips to help it synchronize: (1) Change DNS server to 8.8.8.8. Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings (For SD cameras) menu to make the change.
  • Page 77 Note: 1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. 2) Please make sure your camera time is correct. 3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total.
  • Page 78 Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings >...
  • Page 79 6.1.9 Unable to connect camera remotely using Foscam app Foscam P2P cameras allow users to connect camera remotely using Foscam app without extract setup like port forwarding. When it unable to connect remotely, below tips can help app establish the connection: (1) Update app and camera’s firmware to latest version,...

  • Page 80: Default Parameters

    6.1.10 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...

  • Page 81: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 82 Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. ...

  • Page 83: Statement

    FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 84 Foscam company does not need to take any responsibility of the special, incidental or corresponding loss by the products of our company or any software provide by our company, including but not limited to operating loss, profit or purpose.

  • Page 85: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com...

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Fi9936p

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