Quick User Guide
Polycom VVX 410
Placing a Call
Using the handset
Lift the handset and enter
the required number you wish to dial by using the
phone keypad.
Using a headset
Press the headset button
and enter the required number you wish to
dial by using the phone keypad.
Using the speakerphone
speakerphone button and enter the required
number you wish to dial by using the phone keypad.
Answering a Call
To answer an incoming call you can either:
Lift the
Press the
Press the
handset
speakerphone
headset
button
button
Ending a Call
To end an active call you can either:
Replace the
Press the
Press the
handset
speakerphone
headset
button
button
Placing a Call on Hold
Press the Hold soft key
Hold
Press the Resume soft key
Resume
Muting the Microphone
During a call press the mute button so all
other parties can't hear you.
To disable mute, press the mute button again.
Transferring Active Calls
Blind Transfer
A blind transfer allows you to transfer a call to
another party without announcing the call prior to
the transfer completing.
Press the
During an active call press the
Press the
Enter the destination number/extension you are
transferring the call to.
Your call will be automatically transferred.
New Call
Consult Transfer
Press the 'New
A consult transfer allows you to announce the call to
Call' Soft Key
the party you are transferring to.
During an active call press the
Enter the destination number/extension you are
transferring the call to.
End Call
Press the 'End
When the other party answers the call, announce
Call' Soft key
the call.
Press the
will be transferred.
If the other party refuses to accept the call, press
the
Cancel
the original caller.
soft key.
Transfer
soft key
Blind
soft key.
Transfer
soft key once again and your call
Transfer
soft key and you will be returned to
Forwarding Incoming Calls
Always
To forward all incoming calls press the
Select
Always
Enter the number/extension you wish to forward all
your calls to.
Press the
soft key
Enable
An arrow
is displayed on the phone screen
against your line to show your calls are forwarded.
To disable the call forward, press the
from the home view screen.
Select
Always
Press the
soft key.
Disable
No Answer
To forward incoming calls only when there is no
answer press the
soft key.
Select
No Answer
Enter the number/extension you wish to forward
your calls to.
Scroll to the
field and enter the
Forward After Rings
required number of rings before the call forwards.
To disable the call forward press the
from the home view screen.
Select
No Answer
Press the
soft key.
Disable
soft key.
soft key
soft key
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