Product Information; Specifications; Troubleshooting - Philips Fidelio SoundSphere User Manual

7 Product
information
Note
•
Product information is subject to change without prior
notice.
Specifications
Amplifier
Rated Output Power 2 X 25 W RMS
Frequency Response 63 - 1800 Hz
Signal to Noise Ratio > 90 dB
MP3 Link 650 mV RMS 20 kohm
Speakers
Speaker Woofer: 8 ohm
Impedance Tweeter: 8 ohm
Speaker 78 mm woofer + 34 mm
Driver tweeter
Sensitivity Woofer: 83.5 dB/m/W
Tweeter: 86 dB/m/W
Wireless
Wireless 802.11b/g
standard
Wireless WEP (64 or 128 bit),
security WPA/WPA2 (8-63 characters)
Frequency 2412 - 2462 MHz (CH1-
range CH11) (for /79, /37, /55, /97)
2412 - 2472 MHz (CH1-
CH13) (for /12, /10, /05)
PBC (one Yes
button push)
28 EN
General information
AC power Input: 100 - 240 V~,
50/60 Hz 1.2 A
Output: 20 V
3.0 A
Operation Power 50 W
Consumption
Dimensions 145 x 162 mm
- Main Unit (diameter x
height)
Weight 3.88 kg
- With Packing 1.73 kg
- Main Unit

8 Troubleshooting

Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
• Make sure that the AC power plug of the
device is connected properly.
• Make sure that there is power at the AC
outlet.
No sound
• Adjust the volume.
• Check the network connection. Set up the
network again if needed (see 'Connect to
your home Wi-Fi network for AirPlay' on
page 13).
• Check if you have selected the correct
audio source.
No response from the unit
• Press and hold both the + and - buttons
on DS6800W for more than 5 seconds
to reset the device. Then set up the
Wi-Fi network for DS6800W again (see
'Connect to your home Wi-Fi network for
AirPlay' on page 13).
• Disconnect and reconnect the AC power
plug, and then switch on the device again.
Remote control does not work
• Before you press any function button, first
select the correct source with the remote
control instead of the main unit.
• Reduce the distance between the remote
control and the unit.
• Insert the battery with its polarities
(+/– signs) aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the IR
sensor on the front of the main speaker.
Wi-Fi network connection failed
• Check if your Wi-Fi router is Wi-Fi
802.11b/g certified. This device is only
compatible with Wi-Fi 802.11b/g certified
routers.
• If your Wi-Fi router is Wi-Fi 802.11n
certified, make sure to enable the 802.11b/
g mode. DS6800W does not support
connection to routers with 802.11n only.
• This device does not support the WPS-
PIN method.
• If your Wi-Fi router supports WPS and
the WPS-PBC method but fails to connect
to DS6800W, try the manual Wi-Fi setup
method (see 'Scenario 2: Connect to a
non-WPS router' on page 14).
• Enable SSID broadcast on the Wi-Fi router.
• Keep away from potential sources of
interference which may affect Wi-Fi signal,
such as microwave ovens.
• If you fail to use your PC for Wi-Fi network
setup, check whether your PC is using a
Wi-Fi network. You cannot use Ethernet
connection for AirPlay network setup.
• Make sure that the SSID name of your
home router consists of alphanumeric
characters, with no space or special
characters like %/#/* inserted.
• If you choose to rename the AirPlay device
'Philips_Fidelio XXXX' in the setting
menu, do not use special characters or
symbols.
• For some new types of Wi-Fi routers, a
network name (SSID) may be created
automatically when you use WPS for
connection. Always change the default
network name (SSID) to a simple one that
consists of alphanumerical characters, and
EN 29