HP DT530A User Manual page 81

Troubleshooting
Bluetooth
Problem
Unable to recharge
standard Alkaline
Duracell/Energizer AA
batteries.
Standard Alkaline
Duracell/Energizer AA
batteries work although
the documentation says
they are not supported.
There is a Yellow Bang in
Device Manager when
the Bluetooth USB
transceiver is attached
but the Bluetooth
keyboard and Bluetooth
mouse work.
The indicator light on the
Bluetooth USB transceiver
is not on.
A–4
Cause
Alkaline batteries are
not supported.
Alkaline batteries are
not supported for
recharging.
The current wireless
operation is in USB
wireless mode rather
than Bluetooth mode.
The transceiver is not
correctly seated, the
radio is in the off
state, or the
transceiver is faulty.
www.hp.com
Solution
Å
DO NOT attempt to
recharge Alkaline
batteries. Doing so
can cause the
batteries to explode.
All AA type batteries
should work but only
rechargeable batteries
(NiMH and NiCad) are
fully supported in the
Bluetooth keyboard
adapter and Bluetooth
mouse while in wireless
and recharging modes.
Ensure the Bluetooth drivers
are installed and
functioning correctly
(WIDCOMM or Microsoft).
Otherwise, the Bluetooth
keyboard and Bluetooth
mouse function in USB
wireless mode. They will
not operate as Bluetooth
devices but as USB devices.
• Reseat the transceiver
in the USB port on the
computer.
• Or, turn on the
transceiver radio.
• Or, replace the faulty
transceiver.
User Guide