Warranty Service - Sena SP34 User Manual

In the event the product is damaged because the user does not follow the content of the product
manual.
In the event the product is damaged because it has been left unattended or has undergone any
other accident.
In the event the product is damaged because the user has used any parts or software which are
not provided by the manufacturer.
In the event the product is damaged because the user has disassembled, repaired, or modified it
in such way as is not explained in the product manual.
In the event the product is damaged by a third party.
In the event the product is damaged due to Acts of God (including fire, flood, earthquake, storm,
hurricane or other natural disaster).
In the event the surface of the product is damaged by use.

Warranty Service

To obtain product warranty service, send the defective product, at your expense, to the
manufacturer or the seller along with proof of purchase (a receipt that shows the purchase date, a
product registration certificate of the Website, and other relevant information). Take necessary
measures to protect the product. In order to get a refund or replacement, you must include the
whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the product when product
defects occur within the scope of the product warranty during the warranty period.
Charged Service
Sena will provide charged repair or replacement service for the product when the product
warranty period has been expired or when the product damage is beyond the scope of the
product warranty. For further information on charged service, you may contact the service center
of Sena.