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Sena SMH11 User Manual

Bluetooth stereo headset & intercom
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User Manual of Product 1:
Sena SPH10 Outdoor Sports Bluetooth Stereo Headset /
Intercom , Black
User Manual of Product 2:
Sena SMH10-11 Motorcycle Bluetooth Headset / Intercom with
Universal Microphone Kit (Single) , Black

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  • Page 1 User Manual of Product 1: Sena SPH10 Outdoor Sports Bluetooth Stereo Headset / Intercom , Black User Manual of Product 2: Sena SMH10-11 Motorcycle Bluetooth Headset / Intercom with Universal Microphone Kit (Single) , Black...
  • Page 2 User's Guide www.sena.com...
  • Page 3 These trademarks may not be used without the express permission of Sena. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena ® is under license. iPhone, iPod touch are the registered trademark of Apple Inc. Zumo is a trademark of Garmin ™...

  • Page 4: Table Of Contents

    6.3 Bluetooth Stereo Device Pairing..........11 6.4 Bluetooth GPS Navigation Pairing ..........11 13.1 Start and End Two-way Intercom ..........26 6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio 13.2 Intercom and Mobile Phone Call ..........27 Adapter ..................14 13.3 Intercom and GPS ..............27 13.4 Intercom and Two-way Radio ...........28...
  • Page 5 20. INTERCOM RECONNECTION .........38 21. RESET TO FACTORY DEFAULT SETTINGS ....38 22. FAULT RESET ..............39 23. FIRMWARE UPGRADE ............39 24. SENA BLUETOOTH CONNECTION CASE STUDIES ..40 25. OPERATION QUICK REFERENCE ........47 CERTIFICATION AND SAFETY APPROVALS .......48 • FCC Compliance Statement ............48 • FCC RF Exposure Statement ............48...

  • Page 6: Introduction

    • Bluetooth handsfree for Bluetooth mobile phones • Bluetooth stereo headset for Bluetooth audio devices such as MP3 players Thank you for choosing the Sena SPH10, Bluetooth • Bluetooth stereo headset for Bluetooth GPS navigations Stereo Headset and Intercom for outdoor sports and •...

  • Page 7: Package Contents

    SPH10 2. PACKAGE CONTENTS • SPH10 Headset Status LED Jog Dial • Answer and end a mobile phone call • Reject an incoming mobile phone call • Start and end intercom conversation • Volume adjustment by rotating • Play and pause Bluetooth stereo device •...

  • Page 8: Wearing The Sph10

    SPH10 • Boom Microphone 3. WEARING THE SPH10 • Mini Microphone 3.1 Microphone Installation Two microphones are included in the package: a • USB Power & Data Cable long-boom microphone for high noise environment and a short microphone for indoor use. •...

  • Page 9: Placing The Headset On Your Ear

    SPH10 Since SPH10 is mostly exposed on external environment 4. POWERING ON/OFF AND CHARGING where noise prevails, microphone can be selected according to the noise level. For the highly noisy environment, boom-microphone is recommended allowing To power on and off the headset, you don’t need microphone to stay near user’s mouth.

  • Page 10: Low Battery Warning

    SPH10 4.4 Low Battery Warning 5. VOLUME ADJUSTMENT When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid- tone triple beeps and a voice prompt saying “Low You can easily adjust the volume by rotating the Jog battery”.

  • Page 11: Pairing The Sph10 With Bluetooth Devices

    SPH10 2. Search for Bluetooth devices on your mobile 6. PAIRING THE SPH10 WITH BLUETOOTH phone. Select the Sena SPH10 in the list of the DEVICES devices detected on the mobile phone. 3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

  • Page 12: Bluetooth Stereo Device Pairing

    “6.4.1 Multipoint GPS Pairing” for second to recover the Bluetooth connection and play. more details. 7. If you want to pair the Sena SR10, Bluetooth adapter, 6.4 Bluetooth GPS Navigation Pairing please refer to the section “6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter”.
  • Page 13 “Multipoint pairing”. 3. Search for Bluetooth devices on the GPS navigation Multipoint Pairing SPH10 screen. Select the Sena SPH10 in the list of the devices detected on the GPS. Multipoint GPS Pairing 4. Enter 0000 for the PIN.
  • Page 14 SPH10 6.4.2 GPS Pairing as Mobile Phone If GPS is not only used for turn-by-turn voice instructions but also is your preferred Bluetooth stereo music source, you can pair the GPS to the SPH10 by following the simple procedures in “6.1 Mobile Phone Pairing”. Mobile Phone When you do this, the SPH10 thinks the GPS is a mobile Mobile Phone...

  • Page 15: Pairing With The Sena Sr10, Bluetooth Two-Way Radio Adapter

    SR10 is heard in the background while having an intercom conversation or a mobile phone call. You The Sena SR10 is a Bluetooth two-way radio adapter can listen to music, answer a mobile call, have an for group communication, and uses HFP as do most intercom conversation and use a two-way radio via motorcycle specific GPS navigation systems.

  • Page 16: Pairing With Selective Profile: A2Dp Stereo Or Handsfree

    To clear the pairing list on the mobile phone, please refer to the mobile phone manual. For most smartphones, delete the Sena SPH10 from the Radar Detector list of Bluetooth devices in setting menu.

  • Page 17: Hfp For Phone Call Only

    8.1 Pairing with Other SPH10 Headsets for 3. Search for Bluetooth devices on your smartphone. Intercom Conversation Select the Sena SPH10 in the list of devices detected The SPH10 can be paired with up to three other on your phone.

  • Page 18: Pairing With Other Sena Headset Models For Intercom Conversation

    SPH10 or the SMH10. The Pairing A & C Pairing A & D SMH5 has a limited capability of having two-way intercom with each other or with other Sena headsets such as the SPH10 and the SMH10.

  • Page 19: Sph10 Configuration Setting

    SPH10 The voice prompt for each menu item is as below: 9. SPH10 CONFIGURATION SETTING (1) Speed Dial (5) Sidetone (2) VOX phone (6) Noise control You can set the configuration of the SPH10 by the (3) VOX intercom (7) Delete all pairings voice menu instruction as below.

  • Page 20: Enabling/Disabling Voice Activated Phone Answering

    2. You can assign phone numbers to speed dials in your Disable Tap the Jog Dial PC. Please visit the Sena Bluetooth web site at www. sena.com for more information. If this feature is enabled, you can initiate an intercom...

  • Page 21: Enabling/Disabling Voice Prompts

    SPH10 9.4 Enabling/Disabling Voice Prompts friend by speaking any word loudly enough.The most effortless way to trigger intercom VOX is to Voice Prompt “Voice prompt” blow into the microphone as if blowing dust off the Factory Default Enable microphone. If you start an intercom conversation by VOX, the intercom terminates automatically when Enable Tap the Phone Button...

  • Page 22: Enabling/Disabling Advanced Noise Control

    SPH10 9.6 Enabling/Disabling Advanced Noise 9.7 Delete all Bluetooth Pairing Information Control™ Voice Prompt “Delete all pairings” Voice Prompt "Noise control" Factory Default Factory Default Enable Execute Tap the Phone Button Enable Tap the Phone Button To delete all Bluetooth pairing information of the Disable Tap the Jog Dial SPH10, rotate the Jog Dial until you hear a voice...

  • Page 23: Function Priority

    SPH10 Tap Phone 10. FUNCTION PRIORITY Rotate Jog Dial Tap Jog Dial Button Speed Dial Execute The SPH10 operates in the following order of priority: VOX Phone Enable Disable (highest) Mobile phone, VOX Intercom Enable Disable Intercom, Stereo music by audio cable Voice Prompt Enable Disable...

  • Page 24: Stereo Music

    SPH10 Profile (AVRCP), so if your Bluetooth audio device 11. STEREO MUSIC also supports the AVRCP, you can use the SPH10 to remotely control music playback. You not only can adjust the volume but also use You can listen to stereo music in two ways: with the the functions such as play, pause, next track and enclosed stereo audio cable or by Bluetooth wireless previous track.

  • Page 25: Mobile Phone Call Making And Answering

    SPH10 3. To track forward or track back, rotate while pressing 12. MOBILE PHONE CALL MAKING AND the Jog Dial clockwise or counter clockwise. ANSWERING 12.1 Mobile Phone Call Making and Answering 1. When you have an incoming call, simply tap the Phone Button or the Jog Dial to answer the call.

  • Page 26: Speed Dialing

    SPH10 12.2 Speed Dialing - For some older mobile phones which do not automatically transfer calls to the headset, press You can quickly make a phone call by using the voice the Phone Button after entering phone numbers speed dial menu. on the mobile phone keypad.

  • Page 27: Two-Way Intercom

    SPH10 6. If you want to exit the speed dial immediately, 13. TWO-WAY INTERCOM rotate the Jog Dial until you hear a voice prompt saying “Cancel”, and tap the Phone Button or the Jog Dial. If any button is not pressed within 15 13.1 Start and End Two-way Intercom seconds, the SPH10 will exit the voice speed dial menu and goes back to stand-by mode.

  • Page 28: Intercom And Mobile Phone Call

    SPH10 any intercom friend will be terminated by a single b. To reject the phone call and stay on the intercom tapping. A double or triple tapping will do nothing conversation, press the Jog Dial for 2 seconds in this case. until you hear a beep.

  • Page 29: Intercom And Two-Way Radio

    Pairing As described in 6.4 of this user's guide, you can use a two-way radio and SPH10 Bluetooth intercom simultaneously by using the Sena SR10, a Bluetooth Two-way Radio Adapter, along with the SPH10. Radar Detector Incoming audio from the two-way radio is not...

  • Page 30: Three-Way Conference Intercom

    SPH10 1. You (A) need to be paired with two other friends (B 14. THREE-WAY CONFERENCE & C) for three-way conference intercom. INTERCOM 14.1 Start Three-way Intercom You (A) can have a three-way conference intercom First Friend Second Friend with two other SPH10 friends (B & C) by establishing two intercom connections at the same time.

  • Page 31: End Three-Way Intercom

    SPH10 14.2 End Three-way Intercom 3. The second intercom friend (C) may join the intercom by making an intercom call to you (A). When you are a member of an active three-way conference intercom, you can completely terminate the conference intercom or just disconnect an intercom connection with one of your active intercom friends.

  • Page 32: Four-Way Conference Intercom

    SPH10 15.2 End Four-way Intercom 15. FOUR-WAY CONFERENCE As same in the case of three-way intercom, you can INTERCOM completely get out of the four-way conference intercom or just disconnect a single intercom connection. 1. Press the Jog Dial for 1 second until you hear a 15.1 Start Four-way Intercom beep to terminate four-way conference intercom.

  • Page 33: Universal Intercom

    Sena Bluetooth headsets using the Universal Intercom 16.2 Two-way Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they support You can initiate the Universal Intercom connection with the Bluetooth Hands-Free Profile (HFP). The working...

  • Page 34: Three-Way Universal Intercom

    3. The Other SPH10 (C) may join the intercom by 1. You (A) need to be paired with non-Sena Bluetooth making an intercom call to you (A). headset (B) and another SPH10 headset (C) for the...

  • Page 35: Four-Way Universal Intercom

    Sena Bluetooth headset (B), another SPH10 (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 5. You may disconnect the three-way Universal SPH10 headsets (C and D). You may make the four-way...
  • Page 36 SPH10 2. The other SPH10 (C) may join the intercom by making 4. Now two SPH10 headsets (A & C) and two non-Sena an intercom call to you (A). Bluetooth headsets (B & D) are connected with the four-way Universal Intercom.

  • Page 37: Music Sharing

    3. In order to share music, make sure that you update both headsets with the firmware that has the music sharing feature, and enable the EDR setting in the Sena Device Manager.

  • Page 38: Intercom Failure

    SPH10 Tap Jog Dial while having a mobile phone 19. INTERCOM FAILURE Start call End intercom Tap Jog Dial first When you try to start an intercom conversation with an intercom friend who is already having a conference Press Jog Dial for 2” intercom with other riders or a mobile phone call, End phone call you will hear a low tone double beep signifying an...

  • Page 39: Intercom Reconnection

    SPH10 21. RESET TO FACTORY DEFAULT 20. INTERCOM RECONNECTION SETTINGS If your intercom friend goes out of range while having 1. To restore the SPH10 to factory default settings, an intercom conversation, you may hear static noise press and hold the Phone Button for 12 seconds and eventually the intercom will be disconnected.

  • Page 40: Fault Reset

    The SPH10 supports firmware upgrade function. status for any reason, you may reset by pushing the Please visit Sena Bluetooth web site at www.sena. pin-hole reset button at the back of the headset main com to check the latest software downloads.

  • Page 41: Sena Bluetooth Connection Case Studies

    SPH10 24. SENA BLUETOOTH CONNECTION CASE STUDIES Case 1 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Multipoint Pairing 3 Intercom Pairing Mobile Phone Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Mobile Phone Pairing Usage • Mobile phone: phone call, listening to music •...
  • Page 42 SPH10 Case 2 Bluetooth Pairing Procedure GPS - Mobile 1 GPS - Mobile Phone Pairing Phone Pairing 2 Mobile Phone Pairing 3 Intercom Pairing Bluetooth GPS* Bluetooth GPS* Mobile Phone zumo 550/660/665, TomTom Rider Usage Mobile Phone • GPS Pairing zumo 660/665: GPS instruction, phone call, listening to music zumo 550, TomTom Rider: GPS instruction, phone...
  • Page 43 SPH10 Case 3 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Multipoint Pairing 3 Intercom Pairing Bluetooth GPS* Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Mobile Phone Usage Pairing • Mobile Phone: phone call • GPS zumo 660/665: GPS instruction, listening to music zumo 220/350/550, TomTom Rider: GPS instruction •...
  • Page 44 SPH10 Case 4 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Intercom Pairing Mobile Phone Bluetooth GPS* Yupiteru, smartphone apps Mobile Phone Pairing Usage • Mobile Phone: phone call • GPS: GPS instruction • Intercom Intercom Mobile Phone Pairing Pairing...
  • Page 45 SPH10 Case 5 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Multipoint Pairing 3 Intercom Pairing Mobile Phone Usage • Mobile Phone: phone call Mobile Phone • SR10: two-way radio, GPS guidancel Pairing • Intercom SR10 Multipoint Pairing Intercom Pairing Two-way Radio...
  • Page 46 SPH10 Case 6 Bluetooth Pairing Procedure 1 GPS - Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing 4 Intercom Pairing MP3 Player Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Mobile Phone Pairing Usage • GPS: phone call, GPS instruction •...
  • Page 47 SPH10 Case 7 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing Mobile Phone 4 Multipoint Pairing 5 Intercom Pairing Mobile Phone Pairing Usage • Mobile Phone: phone call • SR10: two-way radio, GPS instruction •...

  • Page 48: Operation Quick Reference

    SPH10 25. OPERATION QUICK REFERENCE Button Description Duration Beep Button Description Duration Beep Double tone Ascending 5 secs Red flashing Intercom Power-on 1 sec Solid blue Phone beeps beeps pairing Button Jog Dial of any one of the two headsets + Jog Descending Dial...

  • Page 49: Certification And Safety Approvals

    This product is CE marked according to the provisions on and off, the user is encouraged to try to correct the of the R&TTE Directive (99/5/EC). Hereby, Sena declares interference by one or more of the following measures: that this product is in compliance with the essential •...

  • Page 50: Industry Canada Statement

    Bluetooth License ® The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. Other trademarks and trade names are those of their respective owners. ® The product is compliant with and adopts the Bluetooth Specification 3.0 and has successfully passed all...

  • Page 51: Safety Information

    SPH10 SAFETY INFORMATION Product Use • In some regions, it is prohibited by law to ride Please ensure that the product is properly used by motorcycles or bicycles while wearing headsets. observing the warnings and cautions below to prevent Therefore be certain to comply with all relevant laws in any risk and/or damage to property.

  • Page 52: Battery

    SPH10 • Do not use the product near hazardous explosives. • In recharging the battery, make sure to use an approved When there are near any explosion hazards, turn off the charger provided by the manufacturer. Use of a non- power and heed any regulations, instructions, and signs approved charger may cause fire, explosion, leakage, in the area.

  • Page 53: Product Warranty And Disclaimer

    Here, product warranty extends to the product only. considerable legal rights including any claim for Sena will not be liable for any loss, damage of human compensation for damages. Therefore, be certain to life, or loss of property which may result from using the...

  • Page 54: Warranty Exclusions

    ATVs, or quad-bikes (hereinafter called as for reimbursement of expenses (including attorney's "transportation means"), you must take complete fees). Therefore, Sena will not be liable for physical injury, caution regardless of the location of such operation. death, or any loss or damage of transportation means, •...
  • Page 55 In addition to damages which may occur due to the use of the product is entirely your responsibility. of the product, Sena will not be liable for damages of the product which occur due to the following events. Limitation of Liability •...

  • Page 56: Warranty Service

    Website, and other relevant information). Take necessary terms and conditions explained above, and Sena will measures to protect the product. In order to get a refund not be liable for any claim for damages related with the or replacement, you must include the whole package as product.
  • Page 57 2.3.0 www.sena.com User's Guide for Firmware v5.1...
  • Page 58 User's Guide www.sena.com...
  • Page 59 These trademarks may not be used without the express permission of Sena. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod ®...
  • Page 60 Bluetooth GPS Navigation Pairing ..........13 11.2 By Bluetooth Wireless Stereo ............24 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter ..15 12. MOBILE PHONE CALL MAKING AND ANSWERING ..... 25 7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR 12.1 Mobile Phone Call Making and Answering ........
  • Page 61 13. TWO-WAY INTERCOM ..............27 23. FIRMWARE UPGRADE ..............39 13.1 Start and End Two-way Intercom ........... 27 24. SENA BLUETOOTH CONNECTION CASE STUDIES ....40 13.2 Intercom and Mobile Phone Call ........... 28 13.3 Intercom and GPS ................ 28 25.

  • Page 62: Introduction

    Please read this user’s guide carefully before using the headset. • Bluetooth 3.0 Also check www.sena.com for the latest version of the user’s guide • S upporting profiles: Headset Profile, Hands-Free Profile (HFP), and additional information related to Sena Bluetooth products.

  • Page 63: Package Contents

    SMH10 • Clamp Unit 2. PACKAGE CONTENTS - Speaker-Microphone Clamp Unit - Basic Kit (SMH10-10/SMH10D-10) • Headset Main Unit Speakers DC Power Charging & Firmware Upgrade Port Phone Button • Answer and end a mobile phone call • Redial last number Microphone MP3 Jack •...

  • Page 64: Installing The Smh10 On Your Helmet

    SMH10 3. INSTALLING THE SMH10 ON YOUR HELMET • USB Power & Data Cable • Cigarette Charger To securely install the SMH10 on the helmet, please follow the procedure. 1. Loosen the two screws on the back plate of the speaker- •...
  • Page 65 SMH10 2. Please adjust the direction of the microphone so that the fin side facing close to your mouth when you wear the helmet. You can use of the microphone is facing outward; away from your lips. You can the enclosed velcro pad and holder for the boom microphone to easily recognize it by touching the fin with your fingers. ensure secure placement. f i n The microphone cap helps you to cut down incoming microphone In the case of the wired microphone also included in the “Universal...
  • Page 66 Attach Sena recommends the clamp unit over the glued surface mounting adapter. Even though the glued surface mounting 4. If you have any problem to clamp the speaker-microphone unit...

  • Page 67: Powering On/Off And Charging

    SMH10 6. To remove the main headset from the speaker-microphone clamp 4. POWERING ON/OFF AND CHARGING unit, hold the lower part of the speaker-microphone clamp unit with your thumb and gently press down the hook on the upper part of the headset main unit with your index finger until it clicks out. You To power on and off the headset, you don’t need to press and hold may have to do this to charge up or to carry the headset main unit.

  • Page 68: Low Battery Warning

    SMH10 4.4 Low Battery Warning 5. VOLUME ADJUSTMENT When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a voice prompt saying “Low battery”. You can easily adjust the volume by rotating the Jog Dial. You will 4.5 Checking the Battery Level hear a beep when the volume reaches maximum or minimum level.

  • Page 69: Pairing The Smh10 With Bluetooth Devices

    2. Search for Bluetooth devices on your mobile phone. Select the will hear a voice prompt saying “Multipoint pairing”. Sena SMH10 in the list of the devices detected on the mobile 3. Search for Bluetooth devices on your mobile phone. Select the phone.

  • Page 70: Bluetooth Stereo Device Pairing

    6.4 Bluetooth GPS Navigation Pairing 7. If you want to pair the Sena SR10, Bluetooth adapter, please refer You can listen to voice instruction from Bluetooth GPS navigation. to the section “6.5 Pairing with the Sena SR10, Bluetooth Two-way Some GPS systems use mobile phone profile (HFP, Hands-Free Radio Adapter”.
  • Page 71 “Multipoint pairing”. 3. Search for Bluetooth devices on the GPS navigation screen. Select Smart Phone the Sena SMH10 in the list of the devices detected on the GPS. 4. Enter 0000 for the PIN. Mobile Phone 5. The GPS confirms that pairing has completed and the SMH10 is...

  • Page 72: Pairing With The Sena Sr10, Bluetooth Two-Way Radio Adapter

    SMH10 6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses HFP as do most motorcycle specific GPS navigation systems. If you pair the SMH10 with a SR10 by multipoint pairing, the SMH10 is able to have two HFP devices at the same...
  • Page 73 Mobile Phone Pairing Wired A2DP background via SR10 while having an intercom conversation or a Connection phone call. Please refer to the SR10 user's guide for details. Sena SR10 Wired Connection Multipoint Pairing SMH10 Wired Connection...

  • Page 74: Pairing With Selective Profile: A2Dp Stereo Or Handsfree

    A2DP STEREO OR HANDSFREE 3. Search for Bluetooth devices on your smartphone. Select the Sena SMH10 in the list of devices detected on your phone. If you have a MP3 stereo music phone such as a smartphone, 4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.

  • Page 75: Intercom Pairing

    SMH10 8. INTERCOM PAIRING 8.1 Pairing with Other SMH10 Headsets for Intercom Conversation The SMH10 can be paired with up to three other headsets for Bluetooth intercom conversation. 1. Turn on the two SMH10 headsets (A and B) that you would like to pair with each other.

  • Page 76: Pairing With Other Sena Headset Models For Intercom Conversation

    Dial until you hear a voice prompt saying “Exit configuration”, with the SMH10 or the SPH10. The SMH5 has a limited capability of having and tap the Phone Button. two-way intercom with each other or with other Sena headsets such as the SMH10 and the SPH10.

  • Page 77: Assigning Speed Dial

    2. You can assign phone numbers to speed dials in your PC. Please visit the Factory Default Sena Bluetooth web site at www.sena.com for more information. Execute Tap the Phone Button...

  • Page 78: Enabling/Disabling Voice Activated Phone Answering

    SMH10 9.2 Enabling/Disabling Voice Activated Phone Answering start an intercom conversation by VOX, the intercom terminates automatically when you and your intercom friend remain silent for 20 Voice Prompt “VOX phone” seconds. However, if you manually start an intercom conversation by tapping the Jog Dial, you have to terminate the intercom conversation Factory Default Enable...

  • Page 79: Enabling/Disabling Sidetone

    SMH10 - Voice prompts for battery level Indicator When Advanced Noise Control is enabled, the background noise is - Voice prompts for factory reset reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom. 9.5 Enabling/Disabling Sidetone Voice Prompt Note:...

  • Page 80: Exit Voice Configuration Menu

    SMH10 9.8 Exit Voice Configuration Menu 10. FUNCTION PRIORITY Voice Prompt “Exit configuration” Factory Default The SMH10 operates in the following order of priority: Execute Tap the Phone Button (highest) Mobile phone, To exit voice configuration menu and get back to stand-by mode, Intercom, rotate the Jog Dial until you hear a voice prompt saying “Exit Stereo music by audio cable, configuration”, and tap the Phone Button to confirm. Tapping the Music sharing by Bluetooth stereo music,...

  • Page 81: Stereo Music

    SMH10 Profile (AVRCP), so if your Bluetooth audio device also supports the 11. STEREO MUSIC AVRCP, you can use the SMH10 to remotely control music playback. You not only can adjust the volume but also use the functions such as play, pause, next track and previous track. You can listen to stereo music in two ways: with the enclosed stereo 1. To adjust the volume, rotate the Jog Dial. audio cable or by Bluetooth wireless stereo.

  • Page 82: Mobile Phone Call Making And Answering

    SMH10 3. To track forward or track back, rotate while pressing the Jog Dial 12. MOBILE PHONE CALL MAKING AND ANSWERING clockwise or counter clockwise. 12.1 Mobile Phone Call Making and Answering 1. When you have an incoming call, simply tap the Phone Button or the Jog Dial to answer the call.

  • Page 83: Speed Dialing

    SMH10 • Tap the Phone Button in stand-by mode to activate the voice 3. Tap the Phone Button or the Jog Dial to select a voice menu among dialing of your mobile phone. For this, the voice dialing feature the followings: must be available on the mobile phone.

  • Page 84: Two-Way Intercom

    SMH10 Answer Tap Phone Button or Tap Jog Dial or Say “Hello” 13. TWO-WAY INTERCOM Tap Phone Button or Press Jog Dial for 2” Reject Press Jog Dial for 2” 13.1 Start and End Two-way Intercom Transfer Press Phone Button for 2” 1.

  • Page 85: Intercom And Mobile Phone Call

    SMH10 2. To terminate an intercom conversation, single tap the Jog Dial. Any a. To answer the phone call and stop the intercom conversation, intercom connection with any intercom friend will be terminated by tap the Jog Dial or the Phone Button. When you hang up the a single tapping.

  • Page 86: Intercom And Two-Way Radio

    SMH10 Bluetooth intercom simultaneously by using the Radar Detector Sena SR10, a Bluetooth Two-way Radio Adapter, along with the SMH10. Incoming audio from the two-way radio is not interrupting an intercom conversation but is heard in background. This is useful...

  • Page 87: Three-Way Conference Intercom

    SMH10 1. You (A) need to be paired with two other friends (B & C) for three- 14. THREE-WAY CONFERENCE INTERCOM way conference intercom. 14.1 Start Three-way Intercom You (A) can have a three-way conference intercom with two other SMH10 friends (B & C) by establishing two intercom connections at the same time.

  • Page 88: End Three-Way Intercom

    SMH10 14.2 End Three-way Intercom 3. The second intercom friend (C) may join the intercom by making an intercom call to you (A). When you are a member of an active three-way conference intercom, you can completely terminate the conference intercom or just disconnect an intercom connection with one of your active intercom friends.

  • Page 89: Four Way Conference Intercom

    SMH10 15.2 End Four-way Intercom 15. FOUR WAY CONFERENCE INTERCOM As same in the case of three-way intercom, you can completely get out of the four-way conference intercom or just disconnect a single intercom connection. 15.1 Start Four-way Intercom 1. Press the Jog Dial for 1 second until you hear a beep to terminate You can have four-way conference intercom with three other SMH10 four-way conference intercom.

  • Page 90: Music Sharing

    Universal Intercom function. Non-Sena Bluetooth stereo music during a two-way intercom conversation. When you headsets can be connected to the Sena Bluetooth headset if they terminate music sharing, you can go back to the intercom conversation. support the Bluetooth Hands-Free Profile (HFP). The working...

  • Page 91: Universal Intercom Pairing

    Bluetooth headsets using the same intercom connection method as Intercom, it will not automatically restore the multipoint connection. you would between other Sena headsets. You may single tap the Jog To restore the multipoint connection, you should turn off the...
  • Page 92 SMH10 1. You (A) need to be paired with non-Sena Bluetooth headset (B) 3. The Other SMH10 (C) may join the intercom by making an intercom and another SMH10 headset (C) for the three-way conference call to you (A). intercom.

  • Page 93: Four-Way Universal Intercom

    You may have a couple of other four-way Universal Intercom configurations, 1) your headset (A), a non-Sena Bluetooth headset (B), another SMH10 (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other SMH10 headsets (C and D).

  • Page 94: Three-Way Conference Phone Call With Intercom Participant

    SMH10 4. Now two SMH10 headsets (A & C) and two non-Sena Bluetooth 18. THREE-WAY CONFERENCE PHONE CALL headsets (B & D) are connected with the four-way Universal Intercom. WITH INTERCOM PARTICIPANT You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation.

  • Page 95: Intercom Failure

    SMH10 19. INTERCOM FAILURE 21. RESET TO FACTORY DEFAULT SETTINGS When you try to start an intercom conversation with an intercom friend 1. To restore the SMH10 to factory default settings, press and hold who is already having a conference intercom with other riders or a the Phone Button for 12 seconds until the LED shows solid red mobile phone call, you will hear a low tone double beep signifying an and you hear double beeps.

  • Page 96: Fault Reset

    The SMH10 supports firmware upgrade function. Please visit Sena reason, you may reset by pushing the pin-hole reset button at the Bluetooth web site at www.sena.com to check the latest software back of the headset main unit. Insert a paper clip into the reset pin- downloads.

  • Page 97: Sena Bluetooth Connection Case Studies

    SMH10 24. SENA BLUETOOTH CONNECTION CASE STUDIES Case 1 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Multipoint Pairing 3 Intercom Pairing Mobile Phone Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Mobile Phone Pairing Usage • Mobile phone: phone call, listening to music • GPS: GPS instruction • Intercom...
  • Page 98 SMH10 Case 3 Case 2 GPS - Mobile Phone Pairing Bluetooth GPS* Mobile Phone Bluetooth GPS* Mobile Phone Mobile Phone Pairing Pairing Intercom Multipoint Intercom Pairing Pairing Pairing Mobile Phone Bluetooth Pairing Procedure Bluetooth Pairing Procedure 1 Mobile Phone Pairing 1 GPS - Mobile Phone Pairing 2 Multipoint Pairing 2 Mobile Phone Pairing...
  • Page 99 SMH10 Case 4 Case 5 Mobile Phone Mobile Phone Mobile Phone Pairing Mobile Phone Pairing Intercom Mobile Phone Pairing Pairing Motorcycle Bluetooth Intercom Mobile Phone Audio System* Pairing Pairing Bluetooth GPS* Music Bluetooth Pairing Procedure Bluetooth Pairing Procedure 1 Mobile Phone Pairing 1 Mobile Phone Pairing 2 Mobile Phone Pairing 2 Mobile Phone Pairing...
  • Page 100 SMH10 Case 6 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Multipoint Pairing Mobile Phone 4 Intercom Pairing Bluetooth GPS* Mobile Phone zumo 220/350/550/660/665, TomTom Rider Pairing Motorcycle Bluetooth Audio System* BMW R1200RT, K1600GT, K1600GTL Usage • Mobile Phone: phone call Intercom Mobile Phone...
  • Page 101 SMH10 Case 7 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Multipoint Pairing 3 Intercom Pairing Mobile Phone Usage • Mobile Phone: phone call Mobile Phone • SR10: two-way radio, GPS guidance, Radar detecting signal Pairing • Intercom SR10 Multipoint Pairing Two-way Radio Intercom Pairing Radar Detector...
  • Page 102 SMH10 Case 8 Bluetooth Pairing Procedure 1 GPS - Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing 4 Intercom Pairing Mobile Phone Mobile Phone GPS - Pairing Pairing Mobile Phone Bluetooth GPS* Bluetooth GPS* MP3 Player Pairing Mobile Phone zumo 220/350/550/660/665, TomTom Rider...
  • Page 103 SMH10 Case 9 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing Mobile Phone 4 Multipoint Pairing 5 Intercom Pairing Mobile Phone Usage Pairing • Mobile Phone: phone call • SR10: two-way radio, GPS instruction, Radar detecting signal • SM10: listening to music/sharing SR10 SM10 • Intercom Multipoint Mobile Phone Pairing...
  • Page 104 SMH10 Case 10 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing Mobile Phone 4 Multipoint Pairing 5 Intercom Pairing Mobile Phone Pairing Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Usage • Mobile Phone: phone call Multipoint Intercom • GPS: GPS instruction Pairing Pairing...

  • Page 105: Operation Quick Reference

    SMH10 25. OPERATION QUICK REFERENCE Button Description Duration Beep Button Description Duration Beep 5 sec Red flashing Double tone beeps Power-on 1 sec Solid blue Ascending beeps Phone Button Intercom pairing + Jog Dial Jog Dial of any one of the two headsets Power-off Tapping Solid red...

  • Page 106: Certification And Safety Approvals

    Directive 1999/5/EC. For further information, please consult www. and off, the user is encouraged to try to correct the interference by one or sena.com. Please note that this product uses radio frequency bands not more of the following measures: harmonized within EU. Within the EU this product is intended to be used in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, •...

  • Page 107: Industry Canada Statement

    ® electronic parts of the product. and any use of such marks by Sena is under license. Other trademarks and • Do not store the product in high temperatures as this may reduce the trade names are those of their respective owners.

  • Page 108: Product Use

    SMH10 Product Use • When using the product, drive at a low speed (slower than 35km/h) for • In some regions, it is prohibited by law to ride motorcycles or bicycles safety. In addition, be certain to conform to laws regarding the use of while wearing headsets.

  • Page 109: Product Warranty And Disclaimer

    Here, product warranty extends to the product or cause accidents. only. Sena will not be liable for any loss, damage of human life, or loss of • Never use a damaged charger. It may explode and/or cause accidents.
  • Page 110 By buying and using this product, you relinquish considerable legal rights of Sena (collectively referred to as “the company”) recommend that, including any claim for compensation for damages. Therefore, be certain before using the product and similar devices of any brands including...

  • Page 111: Warranty Exclusions

    In addition to damages which may occur due to the use of the product, on the user regardless of its use by the initial purchaser of a third party. Sena will not be liable for damages of the product which occur due to the following events.

  • Page 112: Warranty Service

    Sena will not be liable for any claim for damages related with • In the event the surface of the product is damaged by use.
  • Page 113 3.4.1 www.sena.com User's Guide for Firmware v5.1...

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