Support - Axis 210/211 User Manual

AXIS 210/211 - System Options
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Backup - To take a backup of all of the parameters, and any user-defined scripts, click this
button. If necessary, it will then be possible to return to the previous settings, if settings
are changed and there is unexpected behavior.
Restore - click the Browse button to locate the saved backup file (see above) and then click
the Restore button. The settings will be restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for the configuration of multiple units or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact
information, should you require technical assistance.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.
View Information - The Log file, the Server Report and the Parameter List all provide
valuable information for troubleshooting and when contacting Axis support.
Configuration
Log Level for Log Files - from the drop-down list, select the level of information to be
added to the Log file
Log Level for Email - from the drop-down list, select the level of information to send as
email and enter the destination email address.