RCA 25424 User Manual page 25

Unit locks up and no communication between the base and cordless handset
• Unplug the AC power adaptor from the wall outlet and the back of the base, and remove
the backup batteries from the bottom of base (if previously installed). Remove the
handset battery. Wait for 30 seconds and plug the power adaptor back into the base and
wall out, and re-install batteries in the base unit. Reconnect the handset battery and
charge for 12 hours.
Caller ID Solutions
No Display
• Is battery fully charged? Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the
AC power supply from the base and reconnect it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
No Caller ID
• In order to receive Caller ID information, you must subscribe to the standard name/
number Caller ID service from your local telephone company.
Battery Solutions
If you experience any of the following problems, even after fully recharging the battery,
you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage the
finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and charge cradle with a clean
pencil eraser.
Troubleshooting Tips
5