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Troubleshooting
My headset
does not work
with my phone.
Callers cannot
hear me, or I
cannot hear
callers/dialing
tone.
My headset is
flashing red
then blue
6
Your headset may not have been in pairing mode when your phone
was searching for it. Repeat the pairing process on page 4.
You may have made incorrect menu selections on your phone while
pairing. Repeat the pairing process on page 4.
Make sure the headset is turned on.
Your headset may be out of Bluetooth range or experiencing
interference. Move the headset closer to your phone, and make sure
your headset and phone are on the same side of your body.
Your headset battery is drained. Recharge the battery using the
supplied AC power adapter.
The listening volume is too low. Increase the volume on your phone.
Your headset is in Pairing mode. If you are not trying to pair the
headset, reset it by simply turning headset off then on again.
Otherwise, see Pairing on page 4.
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