Related Manuals for Plantronics POLYCOM Voyager Focus 2 Office
Summary of Contents for Plantronics POLYCOM Voyager Focus 2 Office
- Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager Focus 2 Office Bluetooth headset system for computer and desk phone User Guide...
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Page 2: Table Of Contents
Contents Overview Headset Base overview Accessories Hook up system Desk phone setup details Position Your Base Pair Pair again to base Pair to mobile device Pair mode Fit and charge Wear on the right or left Charge Check headset battery status Load software Update firmware The Basics... -
Page 3: Overview
Overview Timer Timer Mobile Headset Scaled to 45% of full size Support Support Support Device Controls Custom Button Headphones Lock Lock Device Controls Daisy Chain / Link Power Daisy Chain / Link Custom Button Custom Button Custom Button Devices Headset Computer Devices Device Status... -
Page 4: Base Overview
Base overview 2 3 4 5 Computer button Handset lifter jack Microsoft Teams button (Teams model Telephone interface cable jack only) Bluetooth LED Bluetooth pairing button Desk phone button Desk phone listening volume Charging LED Desk phone speaking volume USB port Desk phone configuration switch Power jack Accessories... -
Page 5: Hook Up System
Hook up system Using the diagram, connect your headset system. HEADSET PORT HEADSET PORT NO HEADSET PORT NO HEADSET PORT NOTE Base configuration settings Desk phone Setting (on bottom of base) Most phones Cisco phones Cisco phones with EHS cable Desk phone setup details Choose a desk phone setup A, B, C or D... - Page 6 NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press both the headset button on your desk phone and the call control button on the headset to answer or end calls. Desk phone (standard) •...
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Page 7: Position Your Base
IMPORTANT Cisco phones use configuration on the bottom of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 8: Pair
Pair Pair again to base Your headset comes pre-paired to the base. To pair again: Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red. Pairing is successful when you hear "pairing successful"... -
Page 9: Fit And Charge
Fit and charge Wear on the right or left • To position the microphone on the right or left side, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from the corner of your mouth. NOTE Your headset senses when you change the microphone boom from one side to the other and syncs the audio specific to each side. -
Page 10: Load Software
Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub App. Update firmware Keep your firmware up-to-date to improve performance and add new features to your Poly device. -
Page 11: The Basics
The Basics Timer Timer Mobile Scaled to 45% of full size Support Support Support Device Controls Custom Button Headphones Lock Device Controls Lock Daisy Chain / Link Power Daisy Chain / Link Custom Button Custom Button Custom Button Headset Devices Computer Devices Device Status... -
Page 12: Launch Microsoft Teams (Teams Model Only)
• Rotate your microphone boom and click it into the up position • Take off your headset (requires active smart sensors). Put on your headset to unmute. Hold a call To hold an active call or resume a held call: •... - Page 13 Disable sensors You can disable your headset smart sensors 2 ways: • Manage sensors in Poly Lens App • Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio.
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Page 14: More Features
More Features Play or pause audio Tap the Call button to pause or resume streaming audio. NOTE Functionality varies by application. May not function with web-based apps. Track selection Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track. -
Page 15: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is paired to base. See Pair again to base. • Adjust the configuration switch (A--F) on the bottom of the base until a dial tone is heard. -
Page 16: Desk Phone
People I talk to can hear a buzz in • Move the base further away from your phone. See Position Your the background. Base. • If the base power supply is plugged into a power strip, plug it into the wall directly. I can't activate Siri or Google Now Your smartphone's default voice assistant is a mobile-only feature on my headset. - Page 17 • Go to Start > Control Panel > Sounds > Playback and change the default setting from your headset to your PC speakers. Click “OK” to confirm your change. For Mac OS X • Choose Apple menu > System Preferences and click Sound. •...
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Page 18: What's In The Box
What's in the box Headset Base Quick start guide Telephone interface cable Power supply USB cable Carrying case... -
Page 19: Support
2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc.