Section 10: Troubleshooting - Quadra-Fire 5100I-GD-B User Manual

10
Troubleshooting
Start Fire Problems
Can't get fire started
Excessive smoke or
spillage
Burns too slowly
Smolders, sizzles
Fire burns too fast
April 21, 2010
5100-I ACT WOOD INSERT
With proper installation, operation, and maintenance your appliance
provide years of trouble-free service. If you do experience a problem,
this troubleshooting guide will assist a qualified service person in the
diagnosis of a problem and the corrective action to be taken.
Possible Cause
Not enough kindling/paper or no
kindling/paper
Not enough air for fire to ignite
Wood condition is too wet, too
large
Bed of coals not established
before adding wood
Flue blockage such as birds' nests
or leaves in termination cap
Down draft or negative pressure
Competition with exhaust devices
Extremely dry or soft wood
Overdrafting
Use dry kindling, more paper. Arrange kindling &
wood for air movement.
Check for restricted cap/shroud
Check for flue blockage.
Pre-warm flue before starting fire (refer to starting
fire section).
Check for adequate vent height (refer to chimney
assembly section).
Open window below the appliance towards the
wind.
Use dry, seasoned wood (refer to wood fuel
section).
Start with paper & kindling to establish bed of coals
(refer to starting fire section).
Have chimney inspected for creosote and cleaned
by a certified chimney sweep.
Do not use exhaust fans during start-up (refer to
negative pressure section).
Open window below the appliance towards the
wind.
Mix in less seasoned wood after fire is established
(refer to wood fuel section).
Check for correct vent height; too much vertical
height creates overdrafting.
Check location of vent termination (refer to chimney
438-0380E
Solution
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