All rights reserved. The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Microscan manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Microscan.
Windows XP Operating Instructions ................11 Windows 7 Operating Instructions ................11 Safety Instructions ......................12 LVS-95XX Series Software Specifications ..............13 LVS-9510 and Auxiliary Readhead Hardware Specifications ........15 LVS-9570 Hardware Specifications ................16 LVS-9580 Hardware Specifications ................17 LVS-9500 Hardware Specifications ................18 LVS-9505 Hardware Specifications ................
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LVS-95XX Series Barcode Quality Station Operations Manual System Settings ......................34 Minimum Passing Score ..................34 Days before password expires ................34 Minutes before auto logoff ..................34 Days before calibration needed ................34 Allow Non-ISO blemish to affect grade ..............34 Metric ........................
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LVS-95XX Series Barcode Quality Station Operations Manual Barcode Too Wide for Field of View (Stitching Feature) ......... 58 Section 2: Matrix Codes ....................63 Verify a Matrix Code ....................63 View Section ......................63 Multi-Rotation Codes ....................66 DataMatrix ....................... 66 QR Code .........................
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LVS-95XX Series Barcode Quality Station Operations Manual Print an Archived Report ..................... 92 Preventive Maintenance Schedule ................93 LVS-9510 ........................93 LVS-9570 ........................93 LVS-9580 ........................94 LVS-9505 ........................94 LVS-9500 ........................94 LVS-95XX Series Barcode Quality Station Operations Manual - English...
, 2011 through December 31 , 2015. Repair of the LVS-9500 is based on the availability of component parts and is at the discretion of Microscan. LVS-9505 Product Discontinuation Microscan is discontinuing the LVS-9505 after introduction of the LVS-9510 to the marketplace. The LVS- 9505 will be supported for four years until December 31 , 2015.
LVS-95XX Series Barcode Quality Station Operations Manual Overview This manual covers the operating instructions for the LVS-95XX Series Barcode Verification Systems, which include the LVS-9510, LVS-9570 and LVS-9580. LVS-9510 LVS-9570 LVS-9580 IMPORTANT: The user-supplied computer connecting to the 5.0 MP Auxiliary Readhead must be running LVS-95XX software version 3.0.8 or higher.
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LVS-95XX Series Barcode Quality Station Operations Manual The standard features of the LVS-95XX system are documented in this manual. Special, upgraded features are documented in “Appendix G: Special Features.” Appendix G includes the following topics: • Multi-Barcode Verification • Change Verification Report to One-Column Format •...
Failure to use this carton when returning your product to Microscan will void warranty. WARNING: All LVS-95XX systems must use the calibration card and installation flash drive issued with the system.
LVS-95XX Series Barcode Quality Station Operations Manual Windows XP Operating Instructions 1. Press and hold down the SHIFT key for 30 seconds while at the same time inserting the installation flash drive into the USB port; this prevents the system from automatically launching the LVS-95XX installation files.
• To avoid damaging the system, turn off and unplug the system before cleaning. • If the system ever needs repair, consult Microscan or your Microscan distributor. LVS-95XX Series Barcode Quality Station Operations Manual - English Page 12 of 94...
LVS-95XX Series Barcode Quality Station Operations Manual LVS-95XX Series Software Specifications Symbology Supported Standard(s) PPN (Pharmacy Product Number) IFA Coding System / PPN-Code Specification Code 39 ISO 16388 Interleaved 2 of 5 ISO 16390 ITF-14 ISO 16390 & GS1 General Specifications Code-128 ISO 15417 GS1-128...
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LVS-95XX Series Barcode Quality Station Operations Manual Symbology Supported Standard(s) GS1 Databar Expanded Stacked ISO 24724 & GS1 General Specifications GS1 Databar Expanded Stacked CC-A ISO 24724, ISO 24723 & GS1 General Specifications GS1 Databar Expanded Stacked CC-B ISO 24724, ISO 24723 & GS1 General Specifications GS1 Data Matrix ISO 16022 &...
LVS-95XX Series Barcode Quality Station Operations Manual LVS-9510 and Auxiliary Readhead Hardware Specifications Physical Properties Height 10.5” 266.7 mm Width 11.125” 282 mm Depth 9.062” 230 mm Viewing Window 5” x 7” 127 mm x 177.79 mm • Weight Unpackaged weight (standalone LVS- 9510 unit) = 6 pounds (2.72 kg)
LVS-95XX Series Barcode Quality Station Operations Manual LVS-9570 Hardware Specifications Physical Properties Height • 2.13” 54.10 mm Verifier height • 4” 101.6 mm Total height including handle Length 3.94” 100.08 mm Width 6.56” 166.62 mm Weight 2.3 pounds 1.04 kg Line Scan Camera •...
LVS-95XX Series Barcode Quality Station Operations Manual LVS-9580 Hardware Specifications Physical Properties Height 8.5” 215.9 mm Width 4.75” 120.6 mm Depth 5.5” 139.7 mm Unpackaged Weight = 15.5 oz (.44 kg) Weight Shipping weight (includes all items packaged in shipping box, such as cables, manuals, etc.) = Approximately 4 pounds (1.81 kg) Imaging Device...
LVS-95XX Series Barcode Quality Station Operations Manual Basic Operations The basic operational procedures for the LVS-95XX systems are listed below: 1. Turn on the system and wait two minutes for the lights to stabilize. 2. The system is setup with tabs located across the top of the screen. Each tab is discussed in this guide. 3.
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The verification results are displayed immediately. When using the LVS-9510 with a 5.0 megapixel (MP) camera, the border around the image view box turns yellow when placing an image in the field of view. A yellow border indicates that a lower resolution image is being used to easily adjust the image to its ideal position.
LVS-95XX Series Barcode Quality Station Operations Manual Barcodes can be verified in any orientation, which is an integer multiple of 90 degrees. Barcodes Verified Horizontally Barcodes Verified Vertically To Print the Results To print the verification results, click the Print button on the top, left corner of the Grading Tab screen. To View the Report To view the report, right-click on the Print button and an HTML document is generated and displayed on the screen.
LVS-95XX Series Barcode Quality Station Operations Manual Welcome Tab The Welcome tab is the first tab to appear when starting the LVS-95XX system. Choice of Language 1. Click the drop-down box in the lower right section of the screen to change the software language. LVS-95XX Series Barcode Quality Station Operations Manual - English Page 23 of 94...
Double-clicking on the term Version allows you to view a complete list of the latest software versions. After double-clicking on this term, the following page appears. This information is important if it is necessary to contact the Microscan technical helpline. LVS-95XX Series Barcode Quality Station Operations Manual - English...
LVS-95XX Series Barcode Quality Station Operations Manual Password Login The password Login box appears when you click on any of the tabs located at the top of the screen. Enter the Operator ID and Password. When the system is used for the first time, the Operator ID is admin and the password is admin.
LVS-95XX Series Barcode Quality Station Operations Manual Setup Tab The Setup tab contains the following sections: • Camera • Grading Mode • Application Standards • Current Information • System Settings • Optional Features • Change Password button Each of the aforementioned sections is listed below: Camera Select On to turn on the LVS-95XX system camera.
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Options in the Camera section appear differently depending on the LVS-95XX systems and cameras being used. Examples include: Camera options with an LVS-9570 Camera options with an LVS-9570 and LVS-9510 1.3 MP and 5.5 MP cameras Camera options with an LVS-9510 1.3 MP Camera options showing three LVS-9510 camera and 5.5 MP camera systems (one system with a 1.3 mp camera...
LVS-95XX Series Barcode Quality Station Operations Manual Grading Mode The “Grading Mode” section allows you to choose one of the following three ways to grade barcodes: Note: All grading results, regardless of which grading mode is selected, are archived and viewable by clicking the “Archive”...
LVS-95XX Series Barcode Quality Station Operations Manual Auto-Sector Feature To use the Auto-sector feature: 1. Select “Auto-sector” on the Setup tab. 2. Click the Grading tab and notice the green appearing in the center of the field of view. 3. Position the barcode so that the green touches any part of the barcode.
LVS-95XX Series Barcode Quality Station Operations Manual Application Standards An Application standard is a specific protocol established by a group or industry, such as the military, hospitals, FDA, etc. Currently, the LVS-95XX Series supports the following Application standards: AIAG / JAMA / JAPIA / ODETTE HDMA Guidelines ...
LVS-95XX Series Barcode Quality Station Operations Manual Selecting an Application Standard 1. Select an Application standard from the drop-down box, or click the Configure available standards button to view the entire list of Application standards. An application standard can be selected at any time by using the application standard shortcut keys. See the section below entitled “Application Standard Shortcut Keys”...
LVS-95XX Series Barcode Quality Station Operations Manual Application Standard Shortcut Keys The application standard currently in use is displayed in the title bar (see below). To use a different application standard, you can click the “Setup” tab and select an application standard from the “Application Standards”...
LVS-95XX Series Barcode Quality Station Operations Manual Override Aperture ISO 15415 and ISO 15416 outline rules regarding what aperture should be used based on symbology and cell size / x-dimension. ISO 15415 and ISO 15416 also state that apertures can be overridden by an Application Standard and that the Application Standard rules shall take precedence over the ISO standards.
LVS-95XX Series Barcode Quality Station Operations Manual System Settings Minimum Passing Score There is a PASS/FAIL mode of operation used to simplify barcode verification (this is explained in more detail in the section entitled Pass / Fail ISO Grading in the Grading Tab section). This is where the minimum passing score is selected.
LVS-95XX Series Barcode Quality Station Operations Manual Metric The Metric option allows you to choose between measurements being reported in inches or metric units (mm/microns). Quiet zone processing The Quite Zone for a linear (1D) code is a clear space preceding the start character of a barcode symbol and a clear space following the stop character.
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LVS-95XX Series Barcode Quality Station Operations Manual Example Two-Dimensional (2D) Quiet Zones Quiet zone when the “QRCode > 1X” option is disabled (unchecked) indicating the quiet zone is 1X (one cell width) around the perimeter of the finder pattern. Finder Patterns 1X Quiet Zone When the “QRCode >...
LVS-95XX Series Barcode Quality Station Operations Manual Reference You can choose to add a reference number to a final verification report by entering a number in this box, such as a Job Number, Control Number, Purchase Order Number, etc; this allows you to sort results by reference.
LVS-95XX Series Barcode Quality Station Operations Manual Permission Description Allow Add/Change operator Allows the administrator to assign Permission levels for all other system users. All new systems are shipped with the User Name and Password set to admin. Allow Calibration Allows the operator to calibrate the system.
“Multiple sectors verification” allows you to verify multiple barcode images in the field of view at the same time. This feature is an upgraded feature and is an additional cost to customers. Multiple sectors verification steps are outlined in “Appendix G: Special Features.” Contact Microscan or a Microscan distributor for more information.
LVS-95XX Series Barcode Quality Station Operations Manual Calibration Tab The Calibration tab is where the calibration of the system occurs. One of the following two Calibrated Conformance Standard Test Cards were supplied with your LVS-95XX system. The test card you receive depends on your field of view. •...
LVS-95XX Series Barcode Quality Station Operations Manual Calibrate the System 1. To calibrate the system, click the Calibration tab. A Login pop-up window appears prompting for a user name and password. Enter your user name and password, and then click the OK button. If the user has not been granted permission rights to calibrate the system, an error message appears indicating that the user is not able to access the Calibration tab.
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LVS-95XX Series Barcode Quality Station Operations Manual When using the LVS-9510 with a 5.0 megapixel (MP) camera, the border around the image view box turns yellow when placing an image in the field of view. A yellow border indicates that a lower resolution image is being used to easily adjust the image to its ideal position.
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Be sure there is no direct light shining on the viewing stage. If the message “Unable to Calibrate” continues to be reported, call Microscan. LVS-95XX Series Barcode Quality Station Operations Manual - English...
Place the Calibration Test Card in a clean place and away from direct sunlight. If the test card is nicked, soiled, or damaged in any way, it must be replaced. Contact Microscan or your Microscan representative to obtain a new Calibration Test Card.
ISO 15426-2. The purchase of the Data Matrix Calibrated Conformance Test Card is optional. If you wish to purchase a card, please contact Microscan or a Microscan representative. IMPORTANT: Please read the document entitled “Read Me First” included with the Data Matrix test card as it provides detailed instructions about the test card.
LVS-95XX Series Barcode Quality Station Operations Manual Grading Tab Because parameters are different for each of the families of codes, please refer to the separate sections that follow in this manual. Section 1: 1D Codes The Grading tab is divided into the following sections: 1.
LVS-95XX Series Barcode Quality Station Operations Manual 1. Overall Grade The Overall Grade box represents the final results obtained from all the data listed on the screen. Options include: • Auto checkbox: Selecting this option automatically sends the Grading report to the default printer each time a new barcode is graded.
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LVS-95XX Series Barcode Quality Station Operations Manual 2. Select the PDF generator from the list of printers, and then click Print. 3. In the Save in field, click a location where you want to save the file, and then click Save. The report is generated and saved as a PDF file.
LVS-95XX Series Barcode Quality Station Operations Manual 2. ISO Grading Two ways to verify a barcode include: • Full – Select this option to analyze a barcode in detail. This option displays the ISO parameters in detail. • Pass/Fail – Select this option if you are not interested in the detailed analysis of the barcode. This option indicates whether the barcode meets your company’s minimum ISO grade requirements.
LVS-95XX Series Barcode Quality Station Operations Manual 3. View Box To better understand where a print quality problem is located, the software is designed to superimpose a color mark at the position of the problem. At the bottom right of the Grading Tab screen is a chart indicating what the different colors indicate.
LVS-95XX Series Barcode Quality Station Operations Manual OCR (Human Readable Character Check) This system is capable of verifying the Human Readable portion of a barcode. To check the human readable characters, right-click on the mouse and draw a green box around the human readable characters. If it matches the decoded barcode information, the software reports a “Match”.
LVS-95XX Series Barcode Quality Station Operations Manual Zoom The Zoom option allows you to view small labels. The screenshots below show labels with the zoom turned off and on. Zoom Turned OFF: Zoom Turned ON: LVS-95XX Series Barcode Quality Station Operations Manual - English Page 52 of 94...
LVS-95XX Series Barcode Quality Station Operations Manual 4. Grade Bar Graph To the right of the barcode image is a graph representing the ISO grade for every scan line. It is called the Grade Bar Graph and displays whatever ISO parameter is checked in the View section. For 1D symbologies, there are 4 parameters to choose from: Contrast, Modulation, Decodability, and Defects.
LVS-95XX Series Barcode Quality Station Operations Manual 5. ISO/IEC Parameters Section This section lists all of the measured parameters individually. These parameters are used to determine why a barcode has a certain grade. There are numerous parameters listed, depending on the symbology. Use the scroll bar to view the entire list of parameters.
LVS-95XX Series Barcode Quality Station Operations Manual 6. Blemish (Non-ISO Parameter) A blemish error is defined as any mark or artifact that destroys the decode on any part of the barcode symbol. Within the ISO/IEC parameters box, there is a Blemish measurement. Although a blemish error is not considered to be a part of the ISO standards, it is an extremely useful tool when troubleshooting printing problems.
LVS-95XX Series Barcode Quality Station Operations Manual Screenshot with the Allow non-ISO blemish to affect grade feature NOT checked: Blemish Warning message that appears when the Allow non-ISO blemish to affect grade feature is NOT Other Grading Screen Tools checked. Opacity A barcode must be verified under the same conditions as its final configuration when possible.
LVS-95XX Series Barcode Quality Station Operations Manual Color Codes The system reports ISO/IEC grades by a color code. The bottom right of the Grading Tab screen shows a legend of these color codes which correspond to the ISO/ANSI grading system. This color code is also used on the SRP View Tab screen.
LVS-95XX Series Barcode Quality Station Operations Manual Barcode Too Wide for Field of View (Stitching Feature) The Stitching feature is used to grade barcode labels that are too wide for the field of view. Follow the instructions below to use the Stitching feature. The entire process of stitching a label requires the user to correctly align the images being stitched.
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LVS-95XX Series Barcode Quality Station Operations Manual 2. Adjust the image so the left edge of the linear barcode is visible and leave enough space for the left quiet zone. 3. Line up the top of the barcode to the blue line; this can be done by positioning the barcode itself or by clicking on the blue line with your mouse.
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LVS-95XX Series Barcode Quality Station Operations Manual 5. The onscreen instructions prompt you to slide the label so that the same information appears under both dotted red lines; this is where the label is to be spliced. Notice in the screenshot below that the “0” (which is part of the human readable characters) is positioned over the red line on the top image as well as on the bottom image.
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LVS-95XX Series Barcode Quality Station Operations Manual 7. In the screenshot below, the label has been moved to its proper stitching position. Notice that the bottom image is aligned to the red line in the same position as indicated in the stitched image. Also notice that the bottom image barcode continues to be aligned perfectly to the blue line.
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LVS-95XX Series Barcode Quality Station Operations Manual 9. The Grading screen appears and the stitched image is graded automatically. 10. When the Stitching feature is complete, the LVS-95XX software automatically turns off the camera; however, the camera must be turned back on. To turn on the camera, click the “Setup” tab and click “On” within the “Camera”...
LVS-95XX Series Barcode Quality Station Operations Manual Section 2: Matrix Codes The LVS-95XX system verifies the following matrix codes: • Data Matrix ECC 200 (both square and rectangular symbols) • QR Code • Micro QR Code • Aztec Code • Chinese Sensible (Han Xin) Code •...
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LVS-95XX Series Barcode Quality Station Operations Manual are not in the correct spot or have a blemish. When this occurs, error correction is used and causes the software to highlight the cells in red where error correction was applied. 3. Zoom Data Codes are often very small.
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LVS-95XX Series Barcode Quality Station Operations Manual 4. OCR To check the human readable characters, right-click on the mouse and draw a box around the human readable characters; the box appears in green. The software reports a “match” if it matches the decoded barcode information.
LVS-95XX Series Barcode Quality Station Operations Manual Multi-Rotation Codes DataMatrix If Multi-Rotation Codes is selected as the preferred Application standard on the Setup Tab screen, you are prompted to rotate the code after drawing the box. Ensure that the box is large enough to accommodate the symbol at all rotation angels.
LVS-95XX Series Barcode Quality Station Operations Manual QR Code For correct placement for QR Code, position the finder patterns on the blue dots. After grading all five rotations, a report appears showing the average grade of all rotations. To view the individual details for each angle of rotation, click the Archive tab | Recent reports (last 30 days).
LVS-95XX Series Barcode Quality Station Operations Manual Section 3: Two-Dimensional Multi-Row Codes The family includes: • PDF 417 • Micro PDF 417 • GS1 Databar CC-A • GS1 Databar CC-B • GS1 Databar CC-C Verify a PDF 417 or Micro PDF 417 Code Place the symbol into the field of view squarely and with the right and left alignment bars positioned straight up and down (see above image).
LVS-95XX Series Barcode Quality Station Operations Manual Verify a Composite Code A Composite code contains two basic sections: The 1D and 2D parts. Hold down the mouse button and draw a blue box around the barcode image. Since there are reduced quiet zones for GS1 Databar, make the box tight.
LVS-95XX Series Barcode Quality Station Operations Manual Zoom Tab Select the magnification level. The position of magnification can be changed by clicking on a different position. To further evaluate the quality of barcode symbols, the Zoom Tab screen allows you to magnify the barcode image up to four times.
LVS-95XX Series Barcode Quality Station Operations Manual SRP View Tab To further evaluate a barcode error, you may wish to view the Scan Reflectance Profile (SRP). Select the SRP View tab. The SRP is displayed for the selected area as determined by the blue line overlaying the image of the barcode on the top left side of the screen.
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LVS-95XX Series Barcode Quality Station Operations Manual When using a DataMatrix code, the “SRP View” tab name changes to “2D Analysis;” this is because the “SRP View” tab is for analysis of 1D codes only. The “2D Analysis” tab displays the “LVS-95XX 2D Analysis Report.”...
LVS-95XX Series Barcode Quality Station Operations Manual View Section Under the View section, you can select what kind of error will be super-imposed onto the SRP graph. Rmax and Rmin numbers are also displayed. Options include: • Element reflectance • Modulation (EC = Edge Contrast) If “Modulation”...
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LVS-95XX Series Barcode Quality Station Operations Manual Note: If a quiet zone failure occurs, click the viewing box to locate the failure. The SRP window will show the actual quiet zone and required quiet zone. Click the viewing box to locate the failure.
LVS-95XX Series Barcode Quality Station Operations Manual Traditional Bar Growth and Shrinkage Select this option to view bar growth and shrinkage information. LVS-95XX Series Barcode Quality Station Operations Manual - English Page 76 of 94...
LVS-95XX Series Barcode Quality Station Operations Manual Traditional Parameters Button Click the Traditional parameters button to view a graphical representation of the barcode. After clicking this button, the following page appears: For Databar stacked symbols, this feature works independently for each row in the symbol. Click the row of interest to view the traditional parameters for that given row.
Click the Dimensional analysis button to view the measurement of each bar and space in the barcode. 10-Line Grading Button Because the LVS-95XX System uses camera-based technology, Microscan is able to analyze many lines throughout the height of a code. The software averages all parameters for each line and reports the overall grade as being the lowest of the averages of all parameters.
LVS-95XX Series Barcode Quality Station Operations Manual Structure Tab Many companies and organizations throughout the world create barcode labels according to a set of rules used to standardize how barcode data is to be structured in order to easily transfer trade-related information between two parties.
Generally speaking, the Structure Tab screen is used by personnel who are familiar with Application Identifiers and with data semantics. It is not the intention of this manual nor Microscan to educate an operator how to translate the meaning of the structure analysis. It is only Microscan’s intention to divide the information into sections in accordance with industry standards.
Data Structure defined that you require. If this is the case, please contact Microscan and we will make the needed changes and/or additions in a future release of the software. We thank you in advance for your help and cooperation.
LVS-95XX Series Barcode Quality Station Operations Manual Archive Tab The Archive tab allows you to view various reports and files (stored in an SQL-compatible database), and perform certain database functions. Options include: • Import Image from file • Export Image to File •...
The “Import Image from File” button allows you to import a .bmp image into the LVS-95XX software for the purpose of analyzing and troubleshooting the image. This feature is used for remote troubleshooting assistance when an image needs to be analyzed by a Microscan technician or other employees internal to your company who also have an LVS-95XX system.
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LVS-95XX Series Barcode Quality Station Operations Manual 4. Click the “Grading” tab and grade the barcode. All analysis tools perform the same as if the image was taken live from the camera. The image below shows the camera switch located on the Setup tab screen. WARNING: When loading an imported image, the LVS-95XX camera is automatically turned “Off.”...
The “Export Image to file” button is used for remote troubleshooting assistance when an image needs to be analyzed by a Microscan technician or other employees internal to your company using an LVS-95XX system. Click this button to export an image, which can then be imported into another computer housing the LVS-95XX software for the purpose of analyzing and evaluating the image.
LVS-95XX Series Barcode Quality Station Operations Manual Recent Reports (Last 30 Days) You can recall any report from the archive. When you do, the data is the same as it was when the report was generated with the exception of the current date/time being attached on the bottom of the report. For reports older than 30 days, you must enter the proper software commands using SQL language into the “Query”...
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LVS-95XX Series Barcode Quality Station Operations Manual Only users who are granted the “Allow change Setup Options” permission are able to delete files; this permission can be found by clicking the “Setup operators” button on the “Setup” tab screen. The “Delete prior to specific date” button is disabled for users not granted the “Allow change Setup Options” permission.
LVS-95XX Series Barcode Quality Station Operations Manual Software Version History This report historically lists all software changes generated by the factory throughout the years. It lists when the change was performed, the software version number, and a simplified explanation of what was performed.
Click Yes to populate the new database with the LVS-95XX information. • Click No to NOT populate the new database with the LVS-95XX information. This option is not recommended, as it causes the loss of factory calibration requiring Microscan intervention to continue using the LVS-95XX software. •...
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Click No to not copy reports, settings and other information from the old database to the new database. This action may result in the loss of reports or settings and will require you to contact Microscan for the password of the day to restore the settings.
LVS-95XX Series Barcode Quality Station Operations Manual Create Backup Database 1. To create a backup database, click this button. The Save As window appears. 2. Select the desired location to store the database, then click the Save button. Note: A default file name appears in the File name field (for example: I9500_10_Apr_2007.mdb).
LVS-95XX Series Barcode Quality Station Operations Manual Browse Backup Database 1. To locate and browse a backup database, click the Browse Backup Database button. 2. Select the database from the list of backup databases. Available options include: • Recent reports (last 30 days) •...
Replace the Calibrated Conformance Standard Test Card every two years. The LVS-9510 light tray has LED lights which have a life span of approximately 10,000 hours; thus, there should be no replacement concerns with the light tray. Contact Microscan or your Microscan distributor with any questions.
When a scratch occurs, you may need to return the system to Microscan (or your Microscan distributor) for sensor replacement. Contact your Microscan representative for more information.
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