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To make an emergency call: press SOS
#
button cover
2
briefly to open.
Press and hold SOS button
#
one second.
A call is triggered with the Mercedes-Benz
emergency call system.
To make an MB Info call: press button 3.
#
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
An emergency call can be initiated even if a
breakdown assistance or MB Info call is active.
This has priority over all other active calls.
Calls via the overhead control panel are only
possible with an available mobile phone net‐
work.
Further information on Mercedes-Benz mbrace
and other services can be found at: http://
www.mbusa.com
Information on the emergency call system
& WARNING Risk of accident and injury
4
for at least
despite pressing the SOS button
Even if you press the SOS button in an emer‐
gency, remaining in the vehicle may be dan‐
gerous for the following reasons:
you see smoke inside or outside of the
R
vehicle, e.g. if there is a fire after an acci‐
dent
the vehicle is on a dangerous section of
R
road
the vehicle is not visible or cannot easily
R
be seen by other road users, particularly
when dark or in poor visibility conditions
®
Leave the vehicle immediately in this or
#
similar situations as soon as it is safe to
do so.
Move to a safe location along with other
#
vehicle occupants.
In such situations, secure the vehicle in
#
accordance with national regulations,
e.g. with a warning triangle.
Multimedia system 291
Automatic emergency call
The emergency call is initiated in the following
situations:
The airbag is deployed.
R
The Emergency Tensioning Devices are trig‐
R
gered.
You can end an automatically initiated emer‐
gency call yourself after 60 seconds.
Manual emergency call
An emergency call can be initiated manually via
the SOS button in the overhead control panel
(
page 290).
→
If you leave the vehicle immediately after press‐
ing the SOS button, you do not know if
®
Mercedes-Benz mbrace
has successfully made
the emergency call.
Initiated emergency call
When a voice connection is established between
the Customer Assistance Center and the vehicle
occupants, the following options apply:
If the vehicle occupants are responsive: the
R
Mercedes-Benz Customer Assistance Center
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