Canon TS3100 Series Online Manual page 285

Make sure wireless LAN is enabled on your device.
For details, refer to your device's instruction manual.
Make sure printer is selected as connection for device (e.g. smartphone or
Check4
tablet).
Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the identifier for Wireless Direct (SSID) specified for the printer, print out the network setting
information of the printer.
Printing Network Settings
Have you entered the proper password specified for the Wireless Direct?
Check5
To check the password specified for the printer, print out the network setting information of the printer.
Printing Network Settings
Make sure the printer is not placed too far away from the device.
Check6
Place the device and printer where there are no obstacles between them. Wireless communication between
different rooms or floors is generally poor. Wireless communication can be impeded by building materials
containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Place devices a suitable distance from the printer.
Make sure 5 devices are already connected.
Check7
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Print or Scan from a Computer Connected to the Network
Make sure the computer is connected to the wireless router.
Check1
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
If MP Drivers are not installed, install them. (Windows)
Check2
Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.
285