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Section 4: Technical Support And Maintenance - Elo Touch Solutions I-Series 2.0 User Manual

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Section 4: Technical Support and Maintenance

Solutions to Common Problems
Problem
The Elo I-Series 2.0 does not turn on when power is
applied to the system.
Blank screen
User Manual – I-series 2.0
Suggested Troubleshooting
Check that the power cable is properly connected to the wall and the Elo i-series 2.0.
If the power LED is solid white, then the system is ON. If the power LED is red, then the
system is OFF. If the system stays in the OFF state, try the following steps:
Unplug the power cable and then re-plug after five seconds
In the case that the power button LED displays solid white light, there may be an issue
with the display or LCD backlight. Please contact Elo Support.
If the power button LED is blinking, the system may be in SLEEP mode. Press the power
button to bring the unit out of SLEEP mode.
UM600106 Rev. A, page 35 of 46

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