Recording Errors Manually - Ricoh B082 Service Manual

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USING THE DEBUG LOG

5.7.2 RETRIEVING THE DEBUG LOG

Recording Errors Manually

When the machine issues an SC code in response to an error, or when a jam

occurs, the error information is recorded in the debug log depending on how the

system is set up with the procedures described above. However, information about

undefined errors (errors that do not generate SC codes) that occur during copier

operation or when printing from memory are not recorded automatically.

Undefined errors not recorded automatically can be recorded on the HDD by

following the simple manual procedure described below.

NOTE: In order to use this procedure, the Save Debug Log feature must be

switched on and the HDD or IC card must be selected as the target.

1. Make sure that the Save Debug Log feature is switched on.

2. When the error occurs, on the operation panel, press

3. On the 10-key pad, press 01 then press and hold down

machine beeps then release.

4. After completing Steps 1~3, to continue switch the machine off then on.

Copying the Debug Log to the IC Card

1. Insert the IC card into the copier.

2. Enter the SP mode and execute SP5857 007 (Copy HDD to IC Card (Latest 4

MB) to write the debugging data to the IC card.

3. The IC card can hold up to 4MB of data. If the debugging data is larger than

4MB, you can switch to another IC card.

Converting the Debug Log to Binary Data

1. Remove the IC card from the copier then insert it into the PC equipped with an

IC card slot.

2. Start SwapBox.

3. Select Image> Read then click OK to start reading the data.

4. After confirming that the data has been read, select File> Save, then enter an

appropriate file name and save the file.

This completes converting the debugging log to binary data.

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