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HP ProLiant XL730f Gen9 User And Maintenance Manual

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HP ProLiant XL730f Gen9 Server
User and Maintenance Guide
Abstract
This document is for the person who installs, administers, services, and troubleshoots servers. This guide describes identification and maintenance
procedures, and specifications and requirements for hardware components and software. HP assumes you are qualified in the servicing of computer
equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 799163-001
December 2014
Edition: 1

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Summary of Contents for HP ProLiant XL730f Gen9

  • Page 1 This document is for the person who installs, administers, services, and troubleshoots servers. This guide describes identification and maintenance procedures, and specifications and requirements for hardware components and software. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Server mode ............................17 Product QuickSpecs ..........................17 HP iLO ..............................17 Active Health System........................18 HP RESTful API support for HP iLO ....................19 Integrated Management Log ......................19 HP Insight Remote Support ......................20 Intelligent Provisioning ..........................20 HP Insight Diagnostics ........................
  • Page 4 Software and firmware ........................29 Operating System Version Support ....................30 Version control ..........................30 HP operating systems and virtualization software support for ProLiant servers ........30 HP Technology Service Portfolio ...................... 30 Change control and proactive notification ..................31 Troubleshooting ..........................
  • Page 5 Specifications ..........................60 Environmental specifications ........................60 Server specifications ..........................60 Support and other resources ......................61 Before you contact HP ..........................61 HP contact information ..........................61 Acronyms and abbreviations ......................62 Documentation feedback ......................64 Index ............................65...

  • Page 6: Component Identification

    Component identification Front panel identification Item Description Status Serial label pull tab (front — node) Serial label pull tab (rear node) — SUV connector — Power On/Standby button and Solid green = System is on. system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Flashing amber (1Hz/cycle per sec) = Power or critical fault Amber = System is in standby.

  • Page 7: Server Components

    Item Description Status NIC 1 status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Server components Item Description FlexibleLOM connector port 2 FlexibleLOM connector port 1 FlexibleLOM mezzanine board System battery Processor 1 socket Processor 1 DIMM slots...

  • Page 8: Server Numbering In Rack

    Server numbering in rack Serial label pull tab Component identification 8...

  • Page 9: Operations

    Operations Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 10: Remove The Server

    Open the server blank locking lever. Remove the server blank. Remove the server CAUTION: To avoid damage to the server, always support the bottom of the server when removing it from the rack. CAUTION: To avoid damage to the server faceplate, remove the server by pulling forward with the release handle.

  • Page 11: Remove The Access Panel

    Power down the server (on page 9). Disconnect the SUV cable from the server. Open the server locking lever. Remove the server. Remove the access panel To remove the component: Power down the server (on page 9). Disconnect all peripheral cables from the server. Remove the server (on page 10).

  • Page 12: Install The Access Panel

    Slide the access panel back about 1.5 cm (0.5 in). Lift and remove the access panel. Turn the access panel over to locate the access panel label. This label provides information on installing various options, flexible memory configurations, and LED status indicators. Install the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system...
  • Page 13 Slide the access panel toward the front of the server. The access panel locks into position. Operations 13...

  • Page 14: Setup

    Setup Overview Installing a server requires the following steps: Install the server into the rack ("Installing the server" on page 14). Power up the server ("Powering up the server" on page 14). Configure the server. Installing the server When servers are installed into the rack, closing the locking lever engages the water wall. Servers installed on the left side of the rack are installed with the access panel on top and the server locking lever on the right.

  • Page 15: Powering On And Selecting Boot Options In Uefi Boot Mode

    On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Press the Power On/Standby button. During the initial boot, press the F9 key in the HP ProLiant POST screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the English language.

  • Page 16: Registering The Server

    Update. If the check box is not selected, the latest drivers are already installed. Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).

  • Page 17: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 18: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 19: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 20: Hp Insight Remote Support

    When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c-Class enclosures, you can register a server or rack to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device.

  • Page 21: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 22: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 23: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 24: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 25: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 26: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 27: Redundant Rom Support

    Access to some updates for HP ProLiant Servers may require product entitlement when accessed through the HP Support Center support portal. HP recommends that you have an HP Passport set up with relevant entitlements. For more information, see the HP website (http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=c03859703).
  • Page 28 To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 29: Drivers

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 30: Operating System Version Support

    (http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...

  • Page 31: Change Control And Proactive Notification

    Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

  • Page 32: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) POST error messages and beep codes For a complete listing of error messages, see the HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages. For more information, see "Troubleshooting resources (on page 32)." WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 33: Illustrated Parts Catalog

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.

  • Page 34: System Components

    Customer self repair (on page 33) System board (includes alcohol pads and 732715-001 thermal grease)* Front panel I/O assembly 784667-001 HP Flex Fabric 40Gb 544+A8L Adapter 780157-001 Drive a) 80GB 6G 2.5 VE SSD 744690-001 Optional b) 120GB 6G 2.5 VE SSD...
  • Page 35 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

  • Page 36: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver • Wire snips • Cable ties Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 37: Warnings And Cautions

    This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

  • Page 38: Power Supply

    CAUTION: Always install a server or server blank in each slot in the rack. Failure to do so results in improper airflow that can lead to a decrease in thermal performance. To remove the component: Open the server blank locking lever. Remove the server blank.

  • Page 39: Drive Cage

    Power down the server (on page 9). Disconnect all peripheral cables from the server. Remove the server (on page 10). Remove the access panel (on page 11). Cut the tie wraps securing the cables, and then disconnect the cables. Remove the power supply. To replace the component, reverse the removal procedure.

  • Page 40: Drive

    Power down the server (on page 9). Disconnect all peripheral cables from the server. Remove the server (on page 10). Remove the access panel (on page 11). Remove the drive cage. To replace the component, reverse the removal procedure. Drive To remove the component: Power down the server (on page 9).
  • Page 41 Remove the drive from the drive cage. To replace the component: Install the drive: Slide the drive into the drive cage backplane, aligning the drive screw holes with the drive cage screw holes. Install the four drive anchor screws. Connect the drive cables. Removal and replacement procedures 41...

  • Page 42: Front Panel I/O Board

    Install the drive cage. Install the access panel (on page 12). Install the server ("Installing the server" on page 14). Connect peripheral devices to the server. Power up the server ("Powering up the server" on page 14). Front panel I/O board CAUTION: Replace all cut cable ties during a removal and replacement procedure.
  • Page 43 Remove the three screws securing the drive cage to the server, and then remove the drive cage. Disconnect the I/O cable. Use a small, slender screwdriver to lift the front panel I/O board cable guard. Removal and replacement procedures 43...

  • Page 44: I/O Slot Card

    Remove the front panel I/O board. To replace the component, reverse the removal procedure. I/O slot card To remove the component: Power down the server (on page 9). Disconnect all peripheral cables from the server. Remove the server (on page 10). Remove the access panel (on page 11).

  • Page 45: Dimms

    Remove the I/O slot card from the I/O bracket. To replace the component, reverse the removal procedure. DIMMs DIMM tool location The DIMM tool is used to open and close the DIMM release latch. Replacing the DIMM To remove the component: Power down the server (on page 9).
  • Page 46 Remove the DIMM cover. Using the DIMM tool, remove the DIMM. Removal and replacement procedures 46...

  • Page 47: Processor Heatsink

    Close the DIMM bracket. To replace the component, reverse the removal procedure. Processor heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the heatsink to cool before touching it. CAUTION: To avoid damage to the heatsink, do not touch the edge where the heatsink aligns with the water wall.

  • Page 48: Processor

    Remove the heatsink. To replace the component, reverse the removal procedure. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. To remove the component: Power down the server (on page 9).
  • Page 49 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
  • Page 50 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 51 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing.

  • Page 52: System Battery

    Install the heatsink. Install the access panel (on page 12). Install the server ("Installing the server" on page 14). Connect all peripheral cables to the server. Power up the server ("Powering up the server" on page 14). System battery If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock.
  • Page 53 Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removal and replacement procedures 53...

  • Page 54: Cabling

    Cabling NIC-Y Cable routing Connectors Item Description Front I/O mezzanine network connector Rear I/O mezzanine network connector Rear cable bulkhead Cabling 54...

  • Page 55: Fpio

    FPIO Cable routing Connectors Item Description Front panel assembly connector Rear panel assembly connector Front I/O mezzanine FPIO connector Rear I/O mezzanine FPIO connector Cabling 55...

  • Page 56: Flexiblelom

    FlexibleLOM Cable routing Connectors Item Description Front FlexibleLOM Rear FlexibleLOM Rear cable bulkead (inside) Rear cable bulkhead (outside) Cabling 56...

  • Page 57: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 57...

  • Page 58: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 58...

  • Page 59: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 60: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 50°C (-22°F to 122°F) Shipping -40°C to 70°C (-40°F to 158°F) Storage 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Non-operating...

  • Page 61: Support And Other Resources

    Operating system type and revision level To obtain product information, log in to iLO CM firmware and use the Show Chassis Info command. For more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).

  • Page 62: Acronyms And Abbreviations

    AH/SD Active Health/Secure Digital chassis management Customer Self Repair electrostatic discharge identification Integrated Lights-Out printed circuit assembly POST Power-On Self Test RBSU ROM-Based Setup Utility redundant power supply SATA serial ATA HP Service Pack for ProLiant Acronyms and abbreviations 62...
  • Page 63 serial, USB, video UEFI Unified Extensible Firmware Interface unit identification Acronyms and abbreviations 63...

  • Page 64: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 65: Index

    UEFI 25 battery warranty 58 embedded UEFI diagnostics 25 beep codes 32 embedded UEFI shell 25 before you contact HP 61 environmental specifications 60 Belarus Kazakhstan Russia marking 57 Erase Utility 17, 21 BIOS upgrade 17 error messages 32...
  • Page 66 HP Insight Online direct connect 20 HP Insight Remote Support software 20, 30 HP RESTful API 19, 25 part numbers 33, 57 HP Service Pack for ProLiant 17, 21, 22 POST error messages 32 HP SIM (HP Systems Insight Manager) 19, 21 power supply 38...
  • Page 67 17, 22 VCA (Version Control Agent) 30 VCRM (Version Control Repository Manager) 30 Version Control Agent (VCA) 30 Version Control Repository Manager (VCRM) 30 Virtual Power button 9 warnings 37 warranty 33, 58 warranty information 58 website, HP 61 Index 67...

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