DETEWE OpenPhone 26 User Manual page 47

Telephoning
recall is defined by the system administrator during the configuration of the
system.
Booking number
a connection to an external subscriber and save them in the OpenCom 100 for
further analysis. Booking numbers are useful, for example, for calculating costs per
client (fees and times) in an office. Select the menu item. Under
booking number (8 digits maximum) and confirm your entry with the OK softkey.
Incoming calls can also be associated with a booking number. To do so, simply
press the Menu softkey after you have accepted the call. Enter the appropriate
number under
Booking number
Notes on booking numbers
■
The system administrator defines the length of the entered booking number
when he configures the system.
■
Entering a booking number during a call is possible only if the system adminis-
trator has activated this function for your user group. Only then will the
Booking number
■
For external connections established by you it is important how the route that
you are using for the connection has been configured by the system adminis-
trator. Among other things, the system administrator specifies whether a
booking number is entered via the menu during the call. He can, however, also
specify that booking numbers must be entered with a code procedure. In that
case the booking number must be entered before the call is initiated and the
connection is established. It is entered after the routing code and before the
actual destination number.
■
Calls made with booking numbers can be analysed with the OpenCom 100
OpenCount web application.
:* You pick up a call made to another telephone in your pick-up group.
Pick-up
Your first call is put on hold. "Pick-up" is not possible if there are already two active
calls.
Pick-up select.
up a call to any other telephone. Your first call is put on hold. If the other telephone
is in the call state (e. g. an answering machine is making an announcement), you
pick up the call. "Pick-up selective" is not possible if there are already two active
:* By means of a booking number you can record the call data of
.
menu item be displayed.
:* Once you have entered the telephone number, you can pick
Making External/Internal Calls
enter the
No.
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