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cell phone, telephone base, and cell tower.
I experience poor sound quality when using the speakerphone
• For increased sound quality while using the speakerphone, place the handset on a flat surface
with the dial pad facing up.
I hear other calls while using my phone
• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you
still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.
My handset does not ring when I receive a call
• Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this
user's manual.
• Make sure the telephone line cord is plugged securely into the telephone base and the
telephone jack. Make sure the power cord is securely plugged in.
• The handset may be too far from the telephone base.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to the telephone base or charger when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other phones.
• The layout of your home or office might be limiting the operating range. Try moving the
telephone base to another location, preferably on an upper floor.
• If the other phones in your home are having the same problem, the problem is in your wiring or
local service. Contact your local telephone company (charges may apply).
• Test a working phone at the phone jack. If another phone has the same problem, the problem is
the phone jack. Contact your local telephone company (charges may apply).
• Other electronic products can cause interference with your phone. Try installing your phone as
far away as possible from electronic devices such as television sets, VCRs, or other telephones.
• Re-install the battery, and place the handset in the telephone base. Wait for the handset to re-
establish its connection with the telephone base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a new line cord.
My caller ID does not work
• Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller's telephone companies must use caller ID compatible equipment.
Incomplete messages
• If a caller leaves a very long message, part of it may be lost when the system disconnects the
call after four minutes.
• If the caller pauses for longer than seven seconds, the system stops recording and disconnects
the call.
• If the system's memory becomes full during a message, the system stops recording and
disconnects the call.
• If the caller's voice is very soft, the system may stop recording and disconnects the call.
Difficulty hearing messages
• Press VOLUME +/- to increase speaker volume.
System does not answer after correct number of rings
• Make sure that the answering system is on.
• If toll saver is activated, the number of rings changes to two when you have new messages
stored.
• If the memory is full or the system is off, the system will answer after 10 rings.
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