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5
CALLER ID
This product supports caller ID services provided by most local telephone service companies.
Depending on your service subscription, you may see the caller's number or the caller's name
and number which are sent by the telephone company after the first or second ring. Caller ID
from the HOME line allows you to see the name, number, date and time of the incoming call.
However, caller ID from the CELLULAR line only shows the number of the incoming call and the
Bluetooth name of the paired cellular phone; date and time of the call will not be shown.
Caller ID with call waiting lets you see the name and telephone number of the caller before
answering the telephone, even when on another call. For incoming HOME calls, the time and
date will also be sent by the telephone service provider along with the caller ID information. For
incoming CELLULAR calls, only the caller's number and the Bluetooth name of the paired
cellular phone will be provided. These services are available only if both you and the caller are in
areas offering caller ID service, and if both telephone companies use compatible equipment.
Contact your local telephone company and cellular service provider if:
• You have both caller ID and call waiting, but as separate services (you may need to combine
these services).
• You have only caller ID service, or only call waiting service.
• You don't subscribe to any caller ID or call waiting services.
You can use this product with regular caller ID service, or you can use this product's other
features without subscribing to either caller ID or combined caller ID with call waiting service.
5.1
Caller ID history information
If you subscribe to caller ID services, provided by your local telephone company and/or cellular
service provider, caller ID history stores information about the last
HOME and CELLULAR lines.
Although the caller ID history records the caller ID information of both lines, caller ID entries from
the CELLULAR line only provide the incoming telephone number and the Bluetooth name of the
cellular phone. If the number on the incoming CELLULAR call matches a number in the directory,
the name will be retrieved from the matched directory entry. However, if the caller's number is not
provided from the CELLULAR line, the screen will only display INCOMING CALL without
showing the Bluetooth name of the device.
Review the caller ID history to find out who called, to easily return the call, or to copy the caller's
name and number into your directory. The phone deletes the earliest entry when the log is full to
make room for new calls. If you answer a call before the information appears on the screen, it will
not be saved in the caller ID history. The caller ID history is stored in the telephone base, and is
shared by all handsets. Changes made on any one handset will be reflected in all.
NOTE
Only one handset can review the caller ID history at a time. If another handset attempts to enter
the directory or caller ID history, it will display NOT AVAILABLE AT THIS TIME.
5.2
Memory match
If the incoming telephone number exactly matches a telephone number in your directory, the
name that appears on the screen will match the corresponding name in your directory. For
example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into
your directory.
NOTE
The number shown by your caller ID will be in the format sent by the phone company. The phone
company usually delivers ten-digit phone numbers (area code plus phone number). If the
telephone number of the caller does not exactly match a number in your directory, the name will
appear as it is delivered by the phone company. For example, if the phone company includes the
area code and the directory number does not, the name will appear as delivered by the phone
company.
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incoming calls for both the
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