Cobalt Digital Inc 9902-2UDX Product Manual page 120

3g/hd/sd-sdi dual-channel up-down-cross converter / frame sync / audio embed/de-embed
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3
Troubleshooting
Contact and Return Authorization
Should any problem arise with this product that was not solved by the
information in this section, please contact the Cobalt Digital Inc. Technical
Support Department.
If required, a Return Material Authorization number (RMA) will be issued to
you, as well as specific shipping instructions. If required, a temporary
replacement item will be made available at a nominal charge. Any shipping
costs incurred are the customer's responsibility. All products shipped to you
from Cobalt Digital Inc. will be shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to
provide advice on any product manufactured by Cobalt Digital Inc., beyond
the warranty period without charge, for the life of the product.
See Contact Cobalt Digital Inc. (p. 1-21) in Chapter 1, "Introduction" for
contact information.
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9902-2UDX PRODUCT MANUAL
9902-2UDX-OM (V1.0)

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