What Can I Do If My Phone Generates Excessive Heat - Huawei Mate 7 Faq

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Huawei Mate7 Smartphone

FAQs

3.5 What can I do if my phone generates excessive heat?

Whether your phone generates excessive heat depends on how you use your phone.

If your phone generates excessive heat while charging: It is normal that smartphones

generate heat while charging.

Your phone provides overheat protection for the circuits, making sure the heat will not

make the battery faulty or shorten its life span.

Charge your phone in a cool and dry place.

Do not surf the Internet, play games, watch videos, or use other power-intensive

applications while your phone is charging.

If your phone generates excessive heat while you are playing games: When you play

games, your phone CPU runs at high speeds, which generates a lot of heat.

Huawei phones all passed safety tests. Heat generated during normal use will not incur

safety risks. It is recommended that you close background applications not in use while

you are playing games. Do not play games while your phone is charging.

If your phone generates excessive heat when you are using data services: How much heat

your phone generates when you are using data services depends on the signal reception.

If the reception is poor, your phone may generate excessive heat.

It is recommended that you move your phone to a place with good reception to use data

services. Do not run too many networked applications simultaneously to avoid abrupt

increase of data traffic and heat generated by your phone. Do not surf the Internet in

places with poor reception.

If your phone generates excessive heat during calls: Make calls in places with good

reception. It is recommended that you use a headset for calls.

Huawei releases updates at its official website from time to time. For better user experience,

use the online update feature to update your phone.

3.6 How do I update my phone?

Back up important data, such as your contacts, messages, and call log, before the update.

Online update: Before the update, make sure your phone has Internet access.

Go to the Settings screen, touch Updater, and follow the onscreen instructions.

Issue 01 (2014-09-04)

Huawei Proprietary and Confidential

3 System settings and update

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