System Settings And Update - Huawei Mate 7 Faq

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Huawei Mate7 Smartphone

FAQs

3.1 What can I do if my phone can't properly power on?

If you are using the phone for the first time:

Charge your phone for about half an hour before powering it on.

When your phone powers on for the first time, the system needs to be initialized, which

may take a while. Please wait patiently.

If you just restored your phone to its factory settings or updated it:

Please wait patiently because the system needs to be initialized, which may take a while.

If the screen freezes, press and hold the power button for 10 seconds or more to forcibly

restart your phone.

If your phone powers off during normal use and can't power on again:

The battery level may be too low. Charge your phone for a while and try again.

If the problem persists:

Contact Huawei technical support or take your phone to an authorized Huawei service

center.

Huawei releases updates at its official website from time to time. For better user experience,

use the online update feature to update your phone.

3.2 What can I do if my phone breaks down?

Press and hold the power button, and choose Restart from the displayed option menu.

If no option menu is displayed, press and hold the power button for 10 seconds or more

to forcibly restart your phone.

If your phone breaks down when you are using a third-party application, the application

may not be compatible with your phone.

Restart your phone and uninstall the application.

If the problem persists, back up important data and restore your phone to its factory

settings.

If your phone can't work at all, forcibly update it.

Download the update package for your phone from

follow the update guide in the update package to update your phone.

Issue 01 (2014-09-04)

System settings and update

Huawei Proprietary and Confidential

3 System settings and update

http://consumer.huawei.com

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