Troubleshooting; Heating Or Cooling Doesn’t Turn On When The Set Point Is Above Or Below The Room Temperature; Heat Pump Is “Cooling When It Should Be Heating” Or “Heating When It Should Be Cooling”; Exclude The Thermostat From The Z-Wave Network - Alarm.Com ADC-T2000 Installation Manual

• After 5 seconds the display will return to the current room temperature. The mode icon will become solid to indicate
this. If powered by the "C" wire, the thermostat display will remain lit. If the thermostat is running on battery power only,
the display will turn off after 5 seconds to conserve energy. The thermostat will continue to operate while the display is
off.

TROUBLESHOOTING

Heating or Cooling Doesn't Turn On When the Set Point is Above or Below the Room Temperature
To prevent damaging the compressor, the thermostat inserts a delay when cycling the compressor. If you think the
system should be on and it's not, then change the set point to be 2 degrees beyond the current set point and wait 5
minutes to see if the system turns on. If not, contact a local HVAC professional.
Heat Pump is "Cooling When it Should be Heating" or "Heating When it Should be Cooling"
Because both types of heat pump reversing valves share a single terminal on your thermostat back plate, you need to
be sure you have the thermostat configured for the correct wire. Try switching the O/B configuration setting through your
online account. Contact a local HVAC professional for further help with this issue.

Exclude the Thermostat From the Z-Wave Network

If for some reason the thermostat must be excluded from the network, follow the steps below to do so.
1. Set the thermostat to OFF mode.
2. Press and hold the exclusion button on the Z-Wave controller. Refer to controller documentation for more information.
3. Press and hold the DOWN button on the thermostat to enter exclusion mode. Release the button when the RADIO
icon lights up.
4. When the RADIO icon flashes red, the thermostat has now been successfully excluded from the network.
Batteries Drain Quickly
If a thermostat is included using a "C" Wire, that information is saved in the network and cannot be changed unless
excluded and included again without a "C" Wire connected. The same applies to thermostats included on battery power.
If you find your thermostat batteries are draining unusually fast, make sure the "C"-Wire connection is still intact. If a
device is included using the "C" Wire, the Z-Wave communication never sleeps, and the thermostat will act as a
repeater, sending messages for other devices as well. If the "C" Wire is removed, this kind of activity will drain the
battery very quickly.
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
https://answers.alarm.com/Installation_and_Troubleshooting/Thermostats/Z-Wave_Thermostats/Alarm.com_Smart_Thermostat_(ADC-T2
Updated: Sun, 15 Oct 2017 23:38:59 GMT
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