Reinstalling Preinstalled Programs And Device Drivers; Solving Recovery Problems - ThinkPad P50 User Manual

Reinstalling preinstalled programs and device drivers

Your computer enables you to reinstall preinstalled programs and device drivers.
Reinstalling preinstalled programs
To reinstall programs preinstalled on your computer, do the following:
1. Turn on your computer.
2. Go to C:\swtools.
3. Open the apps folder. The folder contains several subfolders named for various preinstalled programs.
4. Open the subfolder and locate the EXE file.
5. Double-click the EXE file and follow the instructions on the screen to complete the installation.
Reinstalling preinstalled device drivers
Attention: Reinstalling device drivers will change the current configuration of your computer. Reinstall
device drivers only when it is necessary to solve a problem with your computer.
To reinstall a device driver for a factory-installed device, do the following:
1. Turn on your computer.
2. Go to C:\swtools.
3. Open the Drivers folder and locate the subfolder that is named after the factory-installed device in your
computer, such as AUDIO or VIDEO.
4. Open the subfolder for the device.
5. Reinstall the device driver by one of the following methods:
• If the device subfolder contains an EXE file, double-click the EXE file and follow the instructions on
the screen to complete the installation.
• If the device subfolder contains a readme TXT file, the device driver installation information is included
in the readme file. Follow the instructions to complete the installation.
• If the device subfolder contains an INF file, right-click the INF file and select Install. Then follow the
instructions on the screen to complete the installation.
If you need updated device drivers for your computer, download and install them from the Lenovo Support
Web site at:
http://www.lenovo.com/support

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the
following:
• Use a rescue medium to start the Rescue and Recovery workspace. See "Creating and using a rescue
medium" on page 108.
• Use recovery media if all other methods of recovery have failed and you need to restore the storage
device to the factory default settings. See "Performing backup and recovery operations" on page 106.
Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a
rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc,
a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.
You must first make sure that your rescue device is set as the first boot device in the startup device
sequence in the Setup Utility program. See "Startup menu" on page 82 for detailed information about
.
Chapter 8 Recovery information
109