Summary of Contents for Black Box ServSwitch KV5004MN-R2
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THE SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.
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BLACK BOX and the logo are registered trademarks, and ServSwitch, and ServSwitch Console plus are trademarks, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. Compaq and Alpha are registered trademarks, and DEC is a trademark, of Compaq Computer Corporation.
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FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A digital device in accordance with the specifications of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the...
SERVSWITCH™ OM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia future.
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NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
SERVSWITCH™ Contents Disclaimer ......................... 7 Introduction ........................7 Features ........................8 Compatibility ......................... 8 Package contents ......................9 System overview ....................... 9 KVM station ........................9 CPU connection......................9 Audio features ......................9 ServSwitch model ......................10 ServSwitch model (rear)....................11 Cables ..........................
Introduction ® Thank your for choosing the Black Box ServSwitch™ professional KVM switch. The ServSwitch represents the latest technology in single user, keyboard-monitor-mouse switching. The ServSwitch has proven to be a valuable and dependable investment for users that have the need to access multiple computer systems from a single KVM station.
SERVSWITCH™ Features Access up to 4 computers (16 computers in an expanded topology) from one KVM station Available in PC/Unix or Multi-Platform models. Cable lengths up to 100 feet using coax cabling Video resolution up to 1600 x 1280 Switch to a computer from the keyboard, the front panel switches, or the RS/232 port Multi-platform models convert PC, Unix, Apple, or Sun keyboard and mouse data to any platform...
DB9F to RJ12 adapter and cable Installation and operations manual CPU, KVM, and expansion cables are usually ordered separately. If the package contents are not correct, contact Black Box so the problem can be quickly resolved. Black Box web site Visit out web site at www.blackbox.com for additional information on the...
SERVSWITCH™ ServSwitch model Figure 1. ServSwitch model Label Description Power Power LED - Green when unit is ON/OFF “M” chassis only – In = ON Out = OFF LEDs Indicator LEDs; Numbered pairs of LEDs shows status and power of connected computers - and + - Connects to the previous CPU...
SERVSWITCH™ Cables (See Appendix B and B1 for cable part numbers) ServSwitch to KVM station cables The KVM cable connects a keyboard, video monitor, and mouse to the ServSwitch. The KVM cable is configured with a DB25M connector on one end and a connector for the keyboard, video, and mouse cables on the other end.
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KEYBOARD COMMANDS Table 3 shows a list of the keyboard commands that are available. To issue a keyboard command, first press and release the left control [Ctrl] key, then, within 2 seconds, issue the command. <Ctrl> in the key sequence column is a press and release of the left control key.
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SERVSWITCH™ Table 4 shows the available mode values for the keyboards and mice that are supported. To change the default keyboard or mouse types from a PC mode 2 keyboard and PS/2 mouse, first connect to the CPU port that the computer keyboard or mouse needs changing, ([Ctrl],CPU port #,[Enter]) then issue the mode command [Ctrl],Mnn,[Enter], where nn is the mode value from Table 4.
KEYBOARD COMMANDS Keyboard command usage When using keyboard commands to enter information to the ServSwitch, please observe the following guidelines to avoid entering incorrect values or no values. All commands start with a press and release of the left control key. Commands following the press and release of the left control key must be entered within 2 seconds or the command is aborted and the additional keystrokes will be sent to the selected computer and not the ServSwitch.
SERVSWITCH™ Organizing the system It is recommended that before any ServSwitch configuration or cable connections be made, plan how the system will be laid out, the placement of the CPUs and the placement of the ServSwitch. Take into consideration the cable lengths needed to connect to the KVM station and each CPU.
INSTALLATION Connecting the computers Each computer that is connected to the ServSwitch is connected using a CPU cable. This cable connects from the DB25M CPU port on the rear panel to the keyboard, monitor, and mouse ports on a CPU (See Figure 3). The keyboard, monitor, and mouse connectors on the CPU cable should be compatible with the corresponding ports on the computer being connected.
SERVSWITCH™ 3. Switch the ServSwitch to CPU port x. (Ctrl,port #,[Enter]) (Starting with x = 1) 4. Connect the computer that has been pre-determined to be connected to the CPU port being configured using the appropriate CPU cable. 5. Boot the computer, if needed. You should see the boot-up sequence on the KVM monitor.
INSTALLATION Installation – Cascading units The ServSwitch units can be cascaded together to expand the number of computers that can be accessed from the KVM station. When cascading units, one unit becomes the “Master” unit and all others are “Slave” units. Each computer port on the master unit can be connected to a Slave units’...
SERVSWITCH™ Connecting “Slave” units To properly install the Slave units, follow the below steps. Step: (Refer to Figure 4) 1. Connect the KVM stations keyboard, monitor, and mouse to the master units KVM connector using the appropriate KVM cable. 2. Connect CPU port #1 on the master unit to the KVM connector on Slave unit #1 using a DB25 to DB25 expansion cable.
INSTALLATION Issue the “Set mode” command (Ctrl,Mnn,[Enter]) Example: if the mouse type is a serial 2 button mouse, the command would be Ctrl,M31,[Enter] Issue the “Keep” command to save the new values (Ctrl,K,[Enter]) Perform steps a through e for each CPU port that needs the default keyboard and mouse changed to a different type.
SERVSWITCH™ Selecting a computer To connect to a computer, you can select it from the ServSwitch front panel, select it by keyboard commands, or select it through the RS232 serial port. Selecting a computer from the front panel Using the - and + buttons on the front panel will switch to the previous (-) computer port or advance (+) to the next computer.
(Ctrl) key, then press the “I” key and the program version will display. To update the firmware, first obtain the latest revision from Black Box and save it to a stand-alone computer that is not connected to the ServSwitch. Connect the serial cable from the ServSwitch to the serial port of the stand-alone computer as described in steps 1-3.
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SERVSWITCH™ should see the following message: ”Programming flash” ………………… ”Verifying flash” ………………… ”Verify successful” ”Hit enter to boot” Hit enter and the ServSwitch will re-start with the new firmware. Hit the enter key to continue. The ServSwitch is now operational with the new firmware update.
TROUBLESHOOTING TROUBLESHOOTING Computer does not boot, keyboard or mouse error received. ¾ Cable is loose, reseat cable and on PC hit F1 to continue or reboot computer. ¾ Wrong cable or keyboard and mouse cables reversed. ¾ Cable is defective; try using cable from another computer. ¾...
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SERVSWITCH™ PS/2 mouse gets out of sync ¾ Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Update mouse driver. Try using ctrl O command to recover if O/S is NT. ¾ Sun keyboard needs to be reset, with unit power on, disconnect and re- connect the sun keyboard.
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SAFETY Safety This ServSwitch KVM switch has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the ServSwitch should be used with care. To protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety instructions.
SERVSWITCH™ Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAUTION A CAUTION in the manual denotes a hazard that can damage equipment.
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SAFETY Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING indique un danger susceptible d’entraîner des dommages corporels ou la mort.
SERVSWITCH™ Appendix A. Initial factory settings Setting Default value KVM keyboard/mouse type PC mode 2 – PS/2 CPU keyboard/mouse type PC mode 2 – PS/2 Scan time interval 5 seconds Power on scan Maximum ports Same as physical number of ports Expansion width Slave units Caps/Numlock/Scroll...
APPENDICES Appendix B. Parts and cables Part number Description (Multi-Platform models) EHN225-nnnn* Coax VGA-Sun Kbd-Sun mouse EHN540-nnnn* Coax Apple video-Kbd-mouse to DB25M EHN515-nnnn* SUN w/ VGA (HD15) Video, SUN Kbd & mouse EHN560-nnnn* Coax Apple video-Kbd-mouse to DB25M EHN215-nnnn* Apple CPU video-Kbd-mouse to DB25M EHN206-nnnn* Coax Sun CPU video-Kbd-mouse to DB25M EHN500-nnnn*...
SERVSWITCH™ Appendix C. General Specifications The ServSwitch part numbers are: KV3104MN-R4 (PC/Unix) KV5004MN-R2 (Multi-Platform) Dimensions 8.8 x 4.85 x 1.75 in 22.3 x 12.3 x 4.4 cm Weight 4lb / 1.8kg Environment 0 – 55° C / 32 – 131° F, 5%-80% non-cond. RH Power Auto-switching 90 –...
APPENDICES Appendix D. Rack mount instructions The ServSwitch can be mounted in a rack using the Rackmount kits. The optional rack mount kit includes the following items: ¾ Two black anodized mounting brackets. ¾ Four 6-32 x 3/8” flat head mounting screws. To rack mount your ServSwitch, attach the two rack mounting brackets to your unit with the short flange against the unit using the four screws provided.
SERVSWITCH™ Appendix F. Keyboard mapping KEYBOARD MAPPING FROM PC TO APPLE AND SUN COMPUTERS PC 101/102 APPLE Left Control Left Control Left Control Left Alt Left Cloverleaf Left Diamond Right Alt/Alt Graph Right Option Alt Graph Right Control Power Key Power Key Left Control, then Left Control, then...
APPENDICES Appendix G. Video distance capability The table below shows the distances, resolution, and quality of video that can be expected with normal or coax cabling. This table applies to the MASTER unit only. There will be some degradation when units are chained together. Resolution Video distance capability @ 75Hz...
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