Eiki EK-815U Service Manual
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SERVICE MANUAL

EK-815U
Date
Revise Version
Description
2017.11.06
V1.0
Initial Issue
Copyright November 2017 All Rights Reserved
(C) 2017 EIKI Industrial Inc,

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Table of Contents
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Summary of Contents for Eiki EK-815U

  • Page 1: Service Manual

    SERVICE MANUAL EK-815U Date Revise Version Description 2017.11.06 V1.0 Initial Issue Copyright November 2017 All Rights Reserved (C) 2017 EIKI Industrial Inc,...
  • Page 2 Preface This manual is applied to EK-815U projection system.The manual gives you a brief description of basic technical information to help in service and maintain the product. Your customers will appreciate the quick response time when you immediately identify problems that occur with our products.We expect your customers will appreciate the service that you offer them.
  • Page 3: Table Of Contents

    Disassemble Engine Module 2-14 Disassemble LVPS 2-19 Disassemble Bottom Cover Module 2-22 Chapter 3 Troubleshooting LED Lighting Message Main Procedure No Power Troubleshooting Verify power functionality Verify image performance Verify IR remote keypad operation Verify the network connection 3-10 EK-815U...
  • Page 4 Chapter 4 Test & Inspection Test Equipment Needed Service Mode Factory Reset Adjustment Calibration Chapter 5 Firmware Upgrade Scalar/MCU/Formatter/LAN FW upgrade Recovery Mode Rewrite SN 5-11 Appendix A Exploded Image Appendix B Error Log EK-815U...
  • Page 5: Chapter 1 Introduction

    Chapter 1 Introduction 1-1 Highlight Description Item EK-815U Dimensions (W x H x D) 484 x 181 x 509 mm (without lens, w/o elevators) 22.9 kg Net Weight (w/o lens) Weight (kg) 23.9 kg Net Weight (with A06 lens) 27.4 kg Gross Weight with package (w/o lens)
  • Page 6 1 x RJ45 (LAN) Native Resolution 1920 x 1200 4 Segment—RYGB; Filter Diameter: 67 mm Filter Wheel FW Speed: 7200 rpm (x2) / 10800 rpm (x3) 0~2500 ft: 5~40 ℃ 2500~5000 ft: 5~35 ℃ Operating Temperature 5000~10000 ft: 5~30 ℃ EK-815U...
  • Page 7: Compatible Mode

    1152x720 CVT1175D — — 1152x720 — — CVT1160 — DMT1170 — DMT1175 — — APP1175 — — CVT1250H — — CVT1260H — CVT1275H — — — CVT1260E — CVT1275E — — CVT1250_ — DMT1260D — CVT1275_ — — — EK-815U...
  • Page 8 PAL (B,G,H,I) — — — — — PAL (N) — — — — — PAL (M) — — — — — SECAM SECAM (M) — — — — — — SDTV 576i — — EDTV 576p — EK-815U — —...
  • Page 9 Top and — — — Bottom 720p Top and — — — — — — Frame sequential — — — — — — — — — — — 10bit SD-SDI 576i YcbCr422 — — — — — 10bit EK-815U — —...
  • Page 10 — 3GB-SDI 10bit With 352M — — — — — Payload ID" : Frequency supported — : Frequency not supported Note: If the Computer Compatibility supportive signal is different from User’s Manual, please refer to User’s Manual. EK-815U — —...
  • Page 11: Disassembly Process

    4. Hex Sleeves 5 mm 5. Tweezers 6. Knife 7. Projector * Before you start: - This process is protective level II. Operators should wear electrostatic chains. - When disassemble Engine module , please notice that it require specific environmental conditions (clean room). EK-815U...
  • Page 12: Disassemble Projector Lens

    Projector lens Note: - Please hold lens module in the right way. - Be careful not to dirty the glass of the lens module. - Be careful not to touch the motor of the lens module Right Wrong EK-815U...
  • Page 13: Disassemble Top Cover

    1. Loosen 4 black screws (as red circle). 2. Loosen 8 screws (as green circle). 3.Take the top cover module out. 4. Remove the sponge which is around the Led lens. 5. Remove 2 M3*5 screws to disassemble the Led lens. Led lens Led sponge EK-815U...
  • Page 14 6. Remove 2 M3*5 screws to disassemble the IR . IR lens 7. Remove the 2 sponges from the top EK-815U...
  • Page 15: Disassemble Main Board Module

    2-4 Disassemble Main Board Module 1. Take out the top IR board from the hook. 2. Loosen 18 screws to disassemble top shielding (as green circle). 3. Loosen 2 screws to disassemble LED board (as red circle). LED board IR board EK-815U...
  • Page 16 4. Loosen 3 screws and 10 hex screws (as red circle). 5.Loosen 9 screws to disassemble main board (as green circle). 6.Loosen 3 screws to disassemble IO board (as red circle). EK-815U...
  • Page 17 Item on Connector The key feature Figure Board KEYPAD CONN White connector (30 pin) Composed of black,blue,gray,red wires J35/J34 FAN10/FAN4 white connector (4pin) Composed of black, green, gray, and red J33/J32 FAN9/FAN8 wires, white connector (4 pin) P/W FPC EK-815U...
  • Page 18 (2 pin) Composed of two red wires, a white H SENSOR R connector, a black wire tube (2 pin) V POWER/ H Composed of yellow, white, red, and J45/J42 POWER blue wires, a white connector (4 pin) EK-815U...
  • Page 19 Composed of white, black, and red P/W SENSOR wires, a red connector (3 pin) J36/J37 FAN7/FAN5/FAN3/ Composed of black, blue, gray, and J31/J30 FAN2 brown wires, a white connector (4 pin) FAN1 7.Loosen 6 screws to disassemble bottom shielding (as green circle). EK-815U...
  • Page 20: Disassemble

    2-5 Disassemble Front Cover 1.Loosen 9 screws to disassemble front cover (as red circle). 2.Loosen 6 screws to disassemble bracket (as green circle). EK-815U 2-10...
  • Page 21: Disassemble Left Cover

    3. Take out the front IR (as red rectangle). Front Cover 4.Loosen 5 screws to disassemble front shielding (as green circle). 2-6 Disassemble Left Cover 1.Take out the interlock switch (as red rectangle). EK-815U 2-11...
  • Page 22: Disassemble Io Cover

    2.Loosen 5 screws to disassemble left cover (as green circle). Left Cover 2-7 Disassemble IO Cover 1.Loosen 3 screws (as red circle). EK-815U 2-12...
  • Page 23 2.Loosen 2 screws (as green circle). 3.Loosen 6 screws to separate IO cover and keypad board (as red circle). IO Cover KeyPad Rubber EK-815U 2-13...
  • Page 24: Disassemble Engine Module

    2-8 Disassemble Engine Module 1.Loosen 4 screws to disassemble fan5& fan7 (as green circle). Fan 5 Fan 7 2.Loosen 4 screws to disassemble fan6 (as red circle). Fan5&Fan7 Fan6 EK-815U 2-14...
  • Page 25 3.Unplug 5 connectors (as green circle). 4.Loosen 10 screws to disassemble the engine module (as green circle). EK-815U 2-15...
  • Page 26 5.Loosen 1 screws to disassemble the thermal switch (as red circle). Thermal Switch 6.Remove the glue,then loosen 5 screws to separate the filter cover and combiner module (as green circle). Combiner Module EK-815U 2-16...
  • Page 27 7.Loosen 3 screws to disassemble filter wheel module (as red circle). Filter Module 8.Loosen 3 screws to disassemble filter bottom cover (as green circle). EK-815U 2-17...
  • Page 28 9.Loosen 4 screws to disassemble DMD heatsink (as red circle). 10.Loosen 6 screws to disassemble DMD board (as green circle). DMD Board 11.Loosen 4 screws to disassemble DMD board (as red circle). EK-815U 2-18...
  • Page 29: Disassemble Lvps

    12.Loosen 2 screws to disassemble bracket (as green circle). Engine Module 2-9 Disassemble LVPS 1.Unplug 4 connectors (as green rectangle). 2.Loosen 6 screws to disassemble LD driver board (as red circle). EK-815U 2-19...
  • Page 30 3.Loosen 5 screws to separate LD driver board and heatsink (as yellow circle). LD Driver Module 4.Loosen 5 screws to disassemble shielding and unplug all connectors (as red circle). Interlock Switch EK-815U 2-20...
  • Page 31 5.Rotate the cap take out the fuse (as green square) and loosen 5 screws to disassemble AC (as red circle). Fuse 6.Loosen 7 screws to disassemble LVPS (as green circle). LVPS EK-815U 2-21...
  • Page 32: Disassemble Bottom Cover Module

    2-10 Disassemble Bottom Cover Module 1.Loosen 4 screws to disassemble right cover (as red circle). 2.Loosen 12 screws to disassemble fan3 & fan2 & fan1 (as green circle). Fan 2 Fan 1 Fan 3 Right Cover Fan1&Fan2&Fan3 EK-815U 2-22...
  • Page 33 3.Loosen 8 screws to disassemble fan4 & fan10 (as red circle). Fan 10 Fan 4 4.Loosen 3 screws to disassemble 3 foot (as green circle). Foot Fan4&Fan10 5.Loosen 23 screws to disassemble the bottom cover (as yellow circle). Bottom Cover EK-815U 2-23...
  • Page 34: Chapter 3 Troubleshooting

    Power off (Cooling down) Flashing AV mute is off (Image is displayed) Steady Steady Steady AV mute is on (Image is black) Steady Steady Steady Projector communication Steady Flashing Steady Firmware upgrade Flashing Flashing Error (Over temperature) Steady Error (Fan failure) Flashing EK-815U...
  • Page 35: Main Procedure

    Refer to verify Is the image quality image good? performance Refer to verify the IR remote keypad Is the IR remote keypad operation working? Refer to verify the Is the network connection network connection functioning? No fault found EK-815U...
  • Page 36 Is the interlock switch closed? the closed position Measure the voltage of J1, pins Replace the LVPS 1,13, and 14. is the output 5V? Replace the main board Continue function test and refer to other troubleshooting once the power LED light EK-815U...
  • Page 44: Test & Inspection

    - Minolta CL-200 - Quantum Data 802B or CHROMA2327 (Color Video Signal & Pattern Generator) 4-2 Service Mode 1. Service Mode (1) Turn on the projector (2) Press "Menu" button on Remote Controller or Keypad, choose "OPTION" (3) Choose “SERVICE" EK-815U Confidential...
  • Page 45 Image adjustment of vertical and horizontal position Reset Projector Hours Reset Projector Hours Light Sensor Calibration Choose this function to execute ABC calibration ADC Calibration Choose this function to execute ADC calibration LD Hours Record the LD Hours EK-815U Confidential...
  • Page 46: Factory Reset

    OSD default setting. The following actions will allow you to erase all end-users' settings and restore the default setting: (1) Please press "Menu" button. (2) Get into service mode (refer to 4-2) (3) To execute "Factory Reset" function. EK-815U Confidential...
  • Page 47: Adjustment

    If not, repeat step 1~3. - Step 5. Ensure position 2 is the same method as position1. - Step 6. Repeat Step 1~5 till positions 1, 2 & 3 are in focus at the same time. EK-815U Confidential...
  • Page 48 Adjust the index upwards until red does not appear smooth. Record the a index value. b. Adjust the index downwards until red does not appear smooth. Record the b index value. c. Set the index value to (a+b)/2. EK-815U Confidential...
  • Page 49 Record the b index value. c. Set the index value to (a+b)/2. - Project the 256 Gray pattern. - To ensure normal and sufficient color levels, set up the color index value by pressing the left or rIght button. EK-815U Confidential...
  • Page 50 - Change the screen to “white screen.” - Adjust the rod by using the screws on the engine module to re-adjust the image. (“screw 1“ should be adjusted first,and then “screw 2“. Adjust until the yellowish or bluish parts disappear.) EK-815U Confidential...
  • Page 51: Calibration

    Procedure - Put the projector on a horizontal surface. - Get into OSD menu. - Select “SET UP” by pressing “down”. - Press “Lens Function” - Select “Lens Calibration” and press “Enter” to execute “Lens Calibration”. EK-815U Confidential...
  • Page 52 Criteria - It appears “Success”after do ABC calibration. Procedure - Enter into service mode. - Select “Light Sensor Calibration” - Press "Enter" - At last it will display "done" or "unsuccessful", "done" means calibration pass ,"unsucessful" means calibration EK-815U Confidential...
  • Page 53 - On the IR remote keypad, press Menu > SMPTE BAR Size & Position > Size Presets > Full Size. - Enter factory mode. - Select ADC Calibration > Help. - After a few seconds, the ADC calibration status will change from Doing to Done. EK-815U Confidential 4-10...
  • Page 54: Firmware Upgrade

    Chapter 5 Firmware Upgrade Section 1 : Scalar/MCU/Formatter/LAN FW upgrade 5-1-1 Equipment Needed Software : - EIKI B35LH Upgrade Firmware Wizard .zip Hardware : - Projector - Power Cord - RJ45 cable(CAT-5e) - PC or Laptop with Windows XP/7 EK-815U...
  • Page 55 5-1-2 Firmware Upgrade Procedure 1.Windows Setting - Close Windows firewall. - Set HDD sleep timer larger than two hours. - Run as administrator in case of Windows 7 system. 2.Network Setting - Double click the “Local area connection”, choose “Properties”. EK-815U...
  • Page 56 - Modify the IP address to 192.168.0.101, and modify Subnet mask to 255.255.255.0. Note: The HOST ID (192.168.0.XXX) of PC IP address must be different from the projector IP address written down. - Click "OK". - Click "Close" to quit the setting screen. EK-815U...
  • Page 57 3. Download the latest firmware program file from the website, Unzip the file to the desktop and open the folder created. 4. Execute the Upgrade_Wizard.exe. 5. Select “please check firewall has been cloesd”. - Click “next”. EK-815U...
  • Page 58 6.Connect projector to computer by RJ-45, turn on projector. - Click "next". 7.Prepare to update projector. - Cleck "next". - Cleck "next". EK-815U...
  • Page 59 - Do not connect or disconnect any cables or power cords. 9. At last "Update successful" shows on the screen,click"exit",then turn off the projector. 10. Re-power on the projector - press "Menu" - Select"OPTION" - Select"Information" - Press "Enter" to check the FW Version. EK-815U...
  • Page 60: Recovery Mode

    Unzip the file and keep on your desktop. - Double click the folder. - Choose the upgrade file based on the system of PC. - 64-bit system execute FlashUpgrader_x64.exe - 32-bit system execute FlashUpgrader_x32.exe - Unzip the file. EK-815U...
  • Page 61 3. Choose “FlashUpgrader.exe” Program. - Double click “FlashUpgrader.exe” to execute FlashUpgrader setup. 4. Choose “USB 2.0”,then click “Flash” button to start FW upgrade. 5. Then will show upgrade progress bar. EK-815U...
  • Page 62 (2) After upgrade finished, remove the power code. (3) 32-bit system need to install mini-USB driver manually. -Right-click "computer" -Click" Manage" -Click"Device Manager" -Righter-click "Unknown Manager" -Install the driver -Click "Browse my computer for driver software" -Click "Browse" -Select "FlashUpgrader_x32_driver" -Click "OK" -Click "Next" EK-815U...
  • Page 63 5. Connect the projector to AC and power it on. 6. When the source message is displayed on the bottom left of the projected image, click Next. 7. Choose upgrade items, then click next 8. Updating result - When firmware recovery completes, will shows“Update Successful”. EK-815U 5-10...
  • Page 64: Rewrite Sn

    - Projector connects to PC with RS232 port and the projector serial port baud rate select 19200. - Open the “HPBU_Tester” to write srial number. 2. Procedure - Select “Load define”. - Select different file for different kind of projector. EK-815U 5-11...
  • Page 65 - Select the COM port for RS232. - Select “Finish Setting”. - Press “Run” to begin write serial number. - After show the result, the serial number is written successfully. EK-815U 5-12...
  • Page 66 Appendix A (Exploded Image) Note: This chapter is only designed to show the exploded image of the projector.For updated part numbers,please refer to RSPL report.Here we take EK-810U for example. D.C. EK-815U...
  • Page 67 ASSY MB BOTTOM SHIELDING See The Page “IV” Main Board MB TOP SHILEDING B35LH SHIELDING LVPS B35LH PCBA DRIVER BOARD ASSY FOR EK- 80.74K09G003 815U PROJECT 75.74K07G001 ASSY COVER TOP PLASTIC EIKI B35LH FAN SUNON 120X25mm 49.79202G002 /PWM CONTROL/ A35LH & A70LH EK-815U...
  • Page 68 Rear Cover Item Description Parts Supply 80.74K03G001 PCBA KEYPAD BD FOR B35LH KEYPAD RUBBER B35LH 70.74K59GR01 ASSY IO COVER FOR 74K B35LH+ 80.74K07G001 PCBA LED BD FOR B35LH LABEL IO EIKI B35LH SCREW PAN MECH EK-815U...
  • Page 69: Main Board

    Main Board Item Description Parts Supply HEX SPACER M3-3.0 W5 L20.0 PCBA MAIN BD ASSY FOR B35LH 80.74K01G003 WUXGA EK-815U PROJECTOR PCBA IO BD FOR B35LH EK-815U 80.74K06G002 MODEL PROJECTOR SCREW PAN MECH W/SF M3*6 EK-815U...
  • Page 70 PCBA WUXGA DMD BD FOR A35LH 80.79202G001 PROJECT ASSY FILTER WHEEL MODULE FOR 74K 70.74K57GR01 B35LH+ 70.74K58GR01 ASSY COMBINER MODULE FOR 74K FAN SUNON, 55mmx55mmx15mm, TWO 49.79204G002 BALL, AXIAL FAN, PWM CONTROL FAN SUNON 120X25mm /PWM CONTROL/ 49.79202G002 A35LH & A70LH EK-815U...
  • Page 71 DMD Over Temperature Detect DMD Over Temperature TEC Current Abnormal Detect Current Abnormal Format Board Power On Fail Detect Format Board Power On Fail Other problems Over Temperature Detect Thermal Sensor Overheat Color Wheel Unexpected Stop Detect Color Wheel Unexpected Stop EK-815U...

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