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Debit Return; Reprint Receipt - Ingenico Telium Quick Reference Manual

Restaurant application
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>
If manually keyed, enter the expiration
date and press [ENTER]
Optional Invoice/Ticket Prompts:
>
Enter Invoice or Ticket # and press
[ENTER]
>
Press [OK] to confirm transaction
amount
>
The Transaction authorizes and a
Merchant Copy of the receipt prints
>
Select [YES] or [NO] to print
Customer Copy

Debit Return

>
Press [2] for Return
>
Press [2] for Debit
>
If prompted, key in password and
press [ENTER]
>
Enter Server ID and press [ENTER]
If new Server ID:
>
Select [YES] or [NO] to Add Server ID
>
Enter the amount and press [ENTER]
>
Swipe or tap the card
The following prompts may appear for
customer verification on the internal or
external PIN Pad:
>
Select [YES] or [NO] to Confirm Amount
>
Enter PIN and press [ENTER]
>
The Transaction authorizes and a
Merchant Copy of the receipt prints
>
Select [YES] or [NO] to print
Customer Copy
Void
>
Press [3] for Void
>
Select [1] All, [2] Reference #, [3]
Server #, [4] Invoice #, [5] Account #,
[6] Customer #, [7] RRN, or [8]
Approval Code from the Search Menu
>
Locate the transaction to void (by
swiping the card or entering the selected
search criterion) and press [SELECT]
The following prompts may appear for
customer verification on the internal or
external PIN Pad:
>
Select [YES] or [NO] to Confirm Amount
>
If prompted, enter PIN and press [ENTER]
>
Select [YES] to Confirm Void
>
The Transaction authorizes and a
Merchant Copy of the receipt prints
>
Select [YES] or [NO] to print
Customer Copy

Reprint Receipt

>
Press [8] Other
>
Press [2] Reprint
>
Select [1] Last Receipt or [2] Search
from the Reprint menu
>
If Search is chosen:
• Select [1] All, [2] Reference #,
[3] Server #, [4] Account #, or [5]
Invoice/Ticket # from the Search
Menu
• Locate the receipt to reprint (by
swiping the card or entering the
selected search criterion) and press
[SELECT]
>
Press [1] to reprint the Merchant Copy,
[2] to reprint the Customer Copy, or
[3] to reprint Both
>
The selected receipt(s) will print
Print/Display Batch Data
>
Press [8] Other
>
Press [1] Reports
>
Select [1] Detail or [2] Summary
>
Select [1] Print or [2] Display
>
The selected information will print
or display
Print/Display Server Data
>
Press [8] Other
>
Press [1] Reports
>
Select [3] Server
>
Select [1] All or [2] Single Server
>
If Single Server, key clerk ID and
press [ENTER]
>
Select [1] Print or [2] Display
>
The selected information will print
or display

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