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Summary of Contents for Ingenico Tetra Series
- Page 1 Quick Reference Guide Tetra Terminal Range Merchant ID: Terminal ID:...
- Page 2 Carrying out a transaction Regular Card Sale Enter amount and confirm with • Wait for display to show or move over the display, then insert card • When prompted, ask card holder to enter PIN and confirm with • Display shows Authorisation response and merchant receipt prints •...
- Page 3 MOTO (Mail Order / Telephone Order) If your business receives orders by Internet, mail or telephone, you can process card transactions by enabling the MOTO service. This allows you to process transactions without the cardholder and their card being present in your place of business. To carry out a MOTO transaction: Enter amount and confirm with •...
- Page 4 Hotel / Guesthouse Functionality Pre-Authorisation Press Menu and then select Pre-Auth • Enter amount and confirm with • Wait for display to show insert card - If card holder present insert card, otherwise • manually enter the card number, expiry and CVV When prompted, ask card holder to enter PIN •...
- Page 5 Pre-Authorisation Top-up Press Menu and then select Pre-Authorisation • Select Pre-Authorisation Top-up • Enter Pre-Authorisation code and confirm with • Enter top-up amount and confirm with • Note: Pre-Authorisation completions, cancellations and top-ups must be carried out on the same terminal that the original Pre-Authorisation was carried out on.
- Page 6 Wait for display to show to insert card • Enter administrator password and confirm with - if required • When prompted Signature Verification select Yes by pressing and the • receipt for the cardholder prints Remove card • Note: The card holder must make the choice of DCC currency acceptance Voiding a Transaction Press Menu and select Void...
- Page 7 Reprinting Additional Reports Reprint last receipt Press Menu and then select Receipt Copy • Select Reprint Receipt and confirm with • Enter receipt number and confirm with • Receipt prints • Reprint last end of day report Press Menu and then select Receipt Copy •...
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Page 8: Dynamic Currency Conversion
Contactless Contactless is an increasingly popular method of payment and all BOIPA POS terminals have contactless functionality. Contactless cards enable purchases under €30 to be completed by tapping the card over a Contactless reader on the enabled terminal. This improves customer payment experience, speeds up transactions and helps retailers to remove cash from their business. -
Page 9: Cards Accepted
Cards Accepted *American Express BOI Payment Acceptance have an established relationship with Elavon in order to enable American Express on BOIPA terminals. To enable AMEX on your BOIPA terminal, please call 1800 995 085. Elavon/AMEX will email you the paperwork to sign and send back in via email or fax. -
Page 10: Gift Cards
BOIPA Simple PCI DSS – 3 Step Approach Merchants logon to the Simple PCI DSS Portal and answer some questions Merchants are assisted in understanding how to protect their business Merchants will finally be asked to validate and confirm their compliance If further information on PCI DSS is required please refer to the Simple PCI DSS Guide in the PCI section of the BOIPA website. - Page 11 To Log into Your BRC Click Sign in...
- Page 12 More Information If you require further information please take a look at the Merchant Resources section on our website www.BOIPA.com 1800 806 670 Or you can contact our Customer Support team on support@boipa.com or email Payment Acceptance is provided by EVO Payments International GmbH trading as BOI Payment Acceptance. Underwriting Criteria, Terms and Conditions apply.