Obtaining Assistance Through Email Or The Internet; Calling The Technical Assistance Center (Tac) - Lucent Technologies CellPipe 20A-USB User Manual

Obtaining assistance through email or the Internet

If your services agreement allows, you can communicate directly with a technical engineer
through Email Technical Support or a Live Chat. Select one of these sites when you log in to
http://www.lucent.com/support .

Calling the technical assistance center (TAC)

If you cannot find an answer through the tools and information of Lucent OnLine Customer
Support or if you have a very urgent need, contact TAC. Access Lucent OnLine Customer
Support at http://www.lucent.com/support and click Contact Us for a list of
telephone numbers inside and outside the United States.
Alternatively, call 1-866-LUCENT8 (1-866-582-3688) from any location in North America for
a menu of Lucent services. If you do not have an active services agreement or contract, you
will be charged for time and materials.
ii CellPipe USB Series User's Guide