Exchanging The Electronics; How To Proceed If A Repair Is Necessary - Vega VEGAMIP R61 Operating Instructions Manual

7 Maintenance and fault rectification
Reaction after fault recti-
fication
24 hour service hotline
36
Depending on the reason for the fault and the measures taken, the
steps described in chapter "Setup" must be carried out again or must
be checked for plausibility and completeness.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is also available outside normal working hours, seven
days a week around the clock.
Since we offer this service worldwide, the support is provided in
English. The service itself is free of charge, the only costs involved are
the normal call charges.
7.3

Exchanging the electronics

If the electronics module is defective, it can be replaced by the user.
In Ex applications only an electronics module with respective Ex ap-
proval may be used.
You can find all the information you need to carry out an electronics
exchange in the handbook of the new electronics module.
7.4

How to proceed if a repair is necessary

You can find an instrument return form as well as detailed informa-
tion about the procedure in the download area of our homepage:
www.vega.com.
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
the return shipment. You can find the agency on our home page
www.vega.com.
VEGAMIP R61 • Receiving unit