Volvo MY18 Manual
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Volvo MY18 Manual

Volvo MY18 Manual

On call system
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V O LV O O N CA LL

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Summary of Contents for Volvo MY18

  • Page 1 V O LV O O N CA LL...
  • Page 3 VOLVO ON CALL This document describes the functionality of the Volvo On Call system. differ from the equipment in your vehicle. We reserve the right to make An active subscription is required for the system to function. changes without prior notice.

  • Page 4: Table Of Contents

    Assistance with Volvo On Call Automatic Crash Notification with Volvo On Call Emergency assistance with Volvo On Call Help during a trip with Volvo On Call Remote Door Unlock and Remote Door Lock with Volvo On Call Theft notification with Volvo On Call...

  • Page 6: Volvo On Call

    ON CALL button or use the connected device via the Volvo On Call app. In Volvo On Call app. You can also call the Volvo On the event of an accident, emergency assistance Call service center by phone.

  • Page 7: Getting Started With Volvo On Call

    Assistance with Volvo On Call (p. 6) Volvo ID and connecting the Volvo On Call app to the vehicle A Volvo ID is required to use Volvo On Call. After creating a Volvo ID, the Volvo On Call app must be connected to the vehicle.

  • Page 8: Assistance With Volvo On Call

    (p. 7) • Automatic Crash Notification with Volvo On nal will be automatically sent to the Volvo On Call • Help during a trip with Volvo On Call Call (p. 6) customer service center.

  • Page 9: Emergency Assistance With Volvo On Call

    In the event of an emergency, press the SOS dead battery, you can summon assistance using Automatic Crash Notification with Volvo On the ON CALL button or the Volvo On Call app. button to contact the Volvo On Call customer Call (p. 6)

  • Page 10: Remote Door Unlock And Remote Door Lock With Volvo On Call

    1. Contact the Volvo On Call customer service center using the Volvo On Call app (or call by Locking/unlocking using the app phone). The status of all doors and windows will be dis- played.

  • Page 11: Theft Notification With Volvo On Call

    • Theft notification with Volvo On Call (p. 9) period of time, an operator at the Volvo On Call ter (by phone or via the Volvo On Call app) or • Remote immobilizer with Volvo On Call customer service center will be automatically the authorities.

  • Page 12: Customer Service Via Volvo On Call

    • Help during a trip with Volvo On Call (p. 7) Customer service via Volvo On Call Volvo On Call Availability • Remote Door Unlock and Remote Door Lock Press the ON CALL button for answers on gen- The Volvo On Call system's functions are availa- with Volvo On Call (p.

  • Page 13: Volvo On Call Abroad

    When you push the SOS button, you will always be connected to the Volvo On Call customer service center for the market in which the vehicle is currently located. If there is no Volvo On Call customer service center, the nearest emergency service center will be contacted.

  • Page 14: Phone Number To The Volvo On Call

    Phone number to the Volvo On Call customer service center Country Calling from within the country Calling from another country Albania +385 16269840 +385 16269840 Belgium 02 773 62 22 +32 2 773 62 22 Bosnia/Herzegovina +385 16269840 +385 16269840...
  • Page 15 Country Calling from within the country Calling from another country Lithuania 8 800 10018 +370 52165010 Luxembourg (customer service center located in Belgium) +32 2 773 62 22 +32 2 773 62 22 Macedonia +385 16269840 +385 16269840 Malta +35625592564 +35625592564 Moldavia +373 22578913...
  • Page 16 0800 303555 +380 444950078 Hungary 06-80-200-269 +36-1-345-1775 855 399 4691 +1 855 399 4691 Austria +43 1 525 03 6244 +43 1 525 03 6244 Related information • Volvo On Call (p. 4) • Volvo On Call Availability (p. 10)

  • Page 17: Volvo On Call Pin Code

    (or another authorized person) and locked. To use the app again, a new PIN code verify authorized access to certain services. must be selected and a new app account created Does not apply to type B Volvo On Call markets.

  • Page 18: Backup Battery For Volvo On Call

    Canada Volvo Car Canada Ltd. Why information is gathered Personal information is used by Volvo and its partners to provide and develop the Volvo On Call service. What types of personal data are processed? The primary types of personal information gath- ered for Volvo On Call-related purposes are: •...
  • Page 19 When information about a specific Volvo On generated during events covered by the Volvo On ment, the user agrees to the collection of Volvo Call-related event is automatically transmit- Call service is deleted three months after an On Call-related personal information.
  • Page 22 TP 25411 (English – USA & Canada), AT 1746, MY18, Copyright © 2000-2017 Volvo Car Corporation...

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